Casefresh help

[turtle boy]

I've just made an order from these guys, this is my third order i have made with these guys, the first was really smooth and I was very happy with the outcome. The second, that never even got processed and now this one. The problem this time is, they have sent the wrong info to me and I can't transfer the payment, I emailed them about it 2 days ago. But am yet to get a response, If anyone can help me out, I would be very appreciative.

Cheers, TB:)

[GoktimusPrime]

Case Fresh will always respond all customer enquiries. We endeavour to answer all emails at the latest by the next business day. If you do not receive a response within this timeframe it is likely that we have not received your email or our reply has been tagged as spam by your mail server. If you are using a free based email account such as hotmail this can be a frequent occurrence, we advise all customers to send emails via their non-web based (primary) email account.
(Source (http://www.casefresh.com/contactus.htm))