TOYBOT IMPORTZ - Aussie Retailer - 3rd party news & updates

[Toybot Importz]

Howdy everyone,
We are a brand new online store based in QLD, we have been operating for just over 2 1/2 weeks now, which during that time we have exceeded all of our expectations.

We are aiming to fill the void in the market for customer service, whilst providing more realistic pricing for the 3rd Party figures.

Website: https://www.toybotimportz.com.au/
Facebook: https://www.facebook.com/TBImportz/

Our pricing is fairly competitive even against the overseas vendors.
We offer a flat rate of $10 for shipping per order. (so if you want multiple items best to bundle into 1 order)

We have a lot to learn still, and will rely on our wonderful TF community for feedback and suggestions.

We offer Paypal, so you can purchase with confidence.
We are also looking into other payment methods, which we hope to implement very soon.

Just some items that are listed :

Fanstoys -

FANSTOYS FT-08X GRINDER - $199.00

FANSTOYS FT-10 PHOENIX - $215.00

FANSTOYS FT-07 STOMP - $189.00


We are also trying out a figure finding service - so if you have missed the boat on a particular 3P, drop us a line at support@toybotimportz.com.au or alternatively head over to facebook and send us a msg (while there give our page a like). We don't charge any extra for this service.
We love the hunt and thrill of negotiating the best possible deal that we can get.


Regards,

Kylie

[Initial_G]

Hi,

Thanks for posting regarding your store, looking forward to trying you guys out in future, have followed your FB to catch updates :)

[drifand]

I like to know more about this company. As much as is Paypal, I really like to see customer feedback.

[Toybot Importz]

Hi,

Thanks for posting regarding your store, looking forward to trying you guys out in future, have followed your FB to catch updates :)

Thank you for your support. We are always adding stock when we think the price is right, hopefully there will be something for you in the near future. :)


I like to know more about this company. As much as is Paypal, I really like to see customer feedback.

Completely understandable, we have received our first shipment of stock and have started processing the orders, hopefully you will see some positive feedback soon.
Also if it does help, the other half of Toybot Importz (my husband) has been a member of Ozformers for over 5 years :)

[Gutsman Heavy]

Any chance of expanding into MPs if all goes well?

[Toybot Importz]

Any chance of expanding into MPs if all goes well?

Once we have established ourselves within the market, we will look at expanding our range.
In saying that, if we get an opportunity to offer MP's at a competitive price, you will see them listed on our site. :)

[Gutsman Heavy]

Once we have established ourselves within the market, we will look at expanding our range.
In saying that, if we get an opportunity to offer MP's at a competitive price, you will see them listed on our site. :)

I'm happy to pay a bit more for good local service :cool:

[Smint]

Same here and the prices are still pretty competitive too. Hoping to see more 3p bots, your FT range is off to a good start. Unfortunately my pre-orders are tied up at the moment.

[ZoonMaster5000]

Same here and the prices are still pretty competitive too. Hoping to see more 3p bots, your FT range is off to a good start. Unfortunately my pre-orders are tied up at the moment.

Likewise but I will be keen for when the badcube pre orders to go up

[GoktimusPrime]

I can't find any legit TFs on your site. :confused:

[Toybot Importz]

I can't find any legit TFs on your site. :confused:



We are aiming to fill the void in the market for customer service, whilst providing more realistic pricing for the 3rd Party figures.


Sorry Gok. Probably not the site for you. Not yet anyway, as we are focusing on unofficial product.:)

[Jetfire in the sky]

It always works out well when "stores" engage directly with OTCA :rolleyes:

[BruiseLee]

I like to know more about this company. As much as is Paypal, I really like to see customer feedback.

I've made a pre-order with them a couple of weeks back. ETA for this item is June/July. Will provide some feedback then. So far I've been happy that Paypal is available and I can contact them directly on FB Messenger about this order if needed.

[griffin]

Not yet anyway, as we are focusing on unofficial product.:)

Moved topic to this section. If/when you start selling Transformers branded products, this could be moved back to the Transformers section of the board.

[Jetfire in the sky]

Moved topic to this section. If/when you start selling Transformers branded products, this could be moved back to the Transformers section of the board.

Like:)

[Toybot Importz]

Moved topic to this section. If/when you start selling Transformers branded products, this could be moved back to the Transformers section of the board.

Our apologies, We hope we can move back soon:)

[FruitBuyer]

Definitely interested in your prices there, will keep an eye out on what you offer!

[leej84]

good prices! will keep an eye out

[Toybot Importz]

Definitely interested in your prices there, will keep an eye out on what you offer!


good prices! will keep an eye out

Thank you for your support. If you have any suggestions on what else we could stock, make sure you let us know.:)

[micfox001]

How about the postage?

[CoRDS]

Have you got an "in stock ready to ship" view so that i can impulse purchase?

[Toybot Importz]

How about the postage?

Postage is a flat rate of $10.00 Australia Wide. This may change soon as we took a massive hit on a few parcels to WA. IF it does change we will ensure that it will still be a WIN/WIN for Us and the Customer.


Have you got an "in stock ready to ship" view so that i can impulse purchase?

Interesting idea, we don't at the moment but I am sure we can do something in regards to that.
At the moment if it is in stock ready to ship it should say so in the description of the product and have "Preorder" removed from the title.
We are expecting another stock delivery tomorrow, which will have Data Clerk and OS Bee.

So as of tomorrow instock items -

Wei Jiang -MPP10
Wei Jiang - ALCEE
Yes Model - Data Clerk
KBB - MP21+ Battle Hornet (OS MP BEE)

Thanks :)

[drifand]

How about the postage?

Is $10? What do you want dijavu all over again? Lol


Here are some interesting questions I like to ask

First off there are many fans here like myself who love 3p toys.

1. It's very well known that some 3p menufacturer will push dates over the time of 3-6 months, how are we as consumers are protected? Can we cancel? Do we get full refund?

2. What if we get a toy that is damaged? Do we get a replacement? How is this arranged?

3. would you take part in forum meets especially with qld members, this will at least tell people who you are.

4. Are you strictly going to be on transformers and not other anime products?

Cheers.

[Toybot Importz]

Is $10? What do you want dijavu all over again? Lol


Here are some interesting questions I like to ask

First off there are many fans here like myself who love 3p toys.

1. It's very well known that some 3p menufacturer will push dates over the time of 3-6 months, how are we as consumers are protected? Can we cancel? Do we get full refund?

2. What if we get a toy that is damaged? Do we get a replacement? How is this arranged?

3. would you take part in forum meets especially with qld members, this will at least tell people who you are.

4. Are you strictly going to be on transformers and not other anime products?

Cheers.

Most of these questions are answered in the Terms and Conditions section of the website.

https://www.toybotimportz.com.au/pages/terms-and-conditions

3. -
Quite a few members on here already know my husband, he talks with them nearly on a daily basis via his private twitter account. But for those that don't know him or about Toybot Importz, I would be interested in what "forum meets" entails (sorry I am new to this)

4. - We have a business model/plan, this will involve expanding into other lines once we reach some of our business goals.

We appreciate any feedback.
Thank you

[drifand]

I am afraid I won't be using pre orders due to question 1

Take note pre orders are non refundable in which is a very existing problem we are having.

I be taking orders where a small deposit is only required and anything goes wrong only my deposit goes not my entire funds. 3p are not cheap figures so throwing down $200 hoping that some brands like fantoys to be eta like July can go far back three months late. So in the end Paypal doesn't really protect my purchases in this case.

For your in stock items yes I mostly will look and buy.

[Batfan007]

Is $10? What do you want dijavu all over again? Lol


Here are some interesting questions I like to ask

First off there are many fans here like myself who love 3p toys.

1. It's very well known that some 3p menufacturer will push dates over the time of 3-6 months, how are we as consumers are protected? Can we cancel? Do we get full refund?

2. What if we get a toy that is damaged? Do we get a replacement? How is this arranged?

3. would you take part in forum meets especially with qld members, this will at least tell people who you are.

4. Are you strictly going to be on transformers and not other anime products?

Cheers.



To that I would add two things / distinction:

*toys damaged in transit (during postage)

*toys damaged or missing a piece (common with 3P) that often 3Ps then send out replacement parts a month or two later

-Sometime the flaw in one in the toy itself (not the fault of the seller) and sometimes a VERY COMMON part breaks that the better sellers acknowledge rather than ignore, and they organise to get those parts from the manufacturer/wholesaler, and ship those parts out to their ongoing customers, usually for minimal cost, or bundled with their next order so as not to be wasteful on postage etc.

It makes sense to to me distinguish between these types of issues, as if a postie beats the hell out of the box, a customer should not have to live with that, and its in my view not a perfect world, so the seller has to choose the service with the least amount of postal theft and beatings.

However with some 3P items with flaws, the flaws are often not known to days or weeks after the toy has shipped, and the box is sealed etc. Most people don't want their boxes opened and messed around with, unless it's for a specified reason stated on the sale page (eg opened to add in loose replacement part, or shipped separate etc).

[drifand]

To that I would add two things / distinction:

*toys damaged in transit (during postage)

*toys damaged or missing a piece (common with 3P) that often 3Ps then send out replacement parts a month or two later

-Sometime the flaw in one in the toy itself (not the fault of the seller) and sometimes a VERY COMMON part breaks that the better sellers acknowledge rather than ignore, and they organise to get those parts from the manufacturer/wholesaler, and ship those parts out to their ongoing customers, usually for minimal cost, or bundled with their next order so as not to be wasteful on postage etc.

It makes sense to to me distinguish between these types of issues, as if a postie beats the hell out of the box, a customer should not have to life with that, however with some 3P items with flaws, the flaws are often not known to days or weeks after the toy has shipped, and the box is sealed etc.

They have address those damaged things in their terms and conditions.
My major no go would be section 20 where pre order items are non refundable which is the major problem with all 3p toys, they are never accurate on ETA and you could sit and wait for a year with no goods and can't refund.

Such a toy for example as I recalled was Voltron by Madtoys which was announced in 2015 and till current date not yet release. Go figure. < PC, and a few toy stores were involved with this and at least it was refunded.

[Batfan007]

They have address those damaged things in their terms and conditions.
My major no go would be section 20 where pre order items are non refundable which is the major problem with all 3p toys, they are never accurate on ETA and you could sit and wait for a year with no goods and can't refund.

Such a toy for example as I recalled was Voltron by Madtoys which was announced in 2015 and till current date not yet release. Go figure. < PC, and a few toy stores were involved with this and at least it was refunded.

That is my issue too, and why this year I am simply NOT doing any more pre-orders for anything 3P. I'll only pre0order official stuff as I know its a bit more reliable. For 3P I'll wait til in stock, then buy. If I miss out, I miss out, I gotta stop being so damn precious about bloody toys.

Just not worth the headache and potential loss of funds to me anymore.
If I live in the US or other countries, I would use some of those more reliable major online TF sellers, being in OZ leaves us with the bullshit end of the stick where we have to put with which sellers will even bother to ship here at all, and then of course all the cheaper ones like HLJ or Robot Kindgom sell out fast, so you then you HAVE to go the major stores with their super duper expensive postage (which doesnt even include tracking or insurance half the time) or wait for the old secondary scalper market until (hopefully) more are made.

EDIT: I reread your post, sounds like you actually got water out of a stone!

[micfox001]

I suggest Toybot could take a small deposit for those 3P figures, which are usually delayed for release.

That is also how the 3P TF figures are pre-ordered on Taobao retailers. They take a 20- 30 dollars as deposit and will request the rest of the fund once the products are in stocks. Of course, the deposits are usually not refundable until the products are released.

[Batfan007]

I suggest Toybot could take a small deposit for those 3P figures, which are usually delayed for release.

That is also how the 3P TF figures are pre-ordered on Taobao retailers. They take a 20- 30 dollars as deposit and will request the rest of the fund once the products are in stocks. Of course, the deposits are usually not refundable until the products are released.

Thats a fair system.
I'd buy with that option.
I dont use a lot of overseas sellers because of the often obscenely high postage costs.

The deposit should ONLY be refunded if the item never gets released, or if fay window is given and stated (eg will refund if release more than 2 months over due date) etc.

I just don't pre-order ANY 3P anything now. Sick of their sloppy release windows that get pushed back anything from two months to two years.

[ChlorHex]

Ask and ye shall receive, looks like TBI got right on it as the page is live https://www.toybotimportz.com.au/collections/instore-items

Well done!
Good luck with the business! :)

[ZoonMaster5000]

Any idea when the badcube pre orders will be available?

[Toybot Importz]

Any idea when the badcube pre orders will be available?

We are still waiting for the pricing on those figures. We are hoping soon, as we have had a lot of enquiries in regards to them.

[Toybot Importz]

We now have up for preorder the reissue of Badcube Brawny and Backland.


https://www.toybotimportz.com.au/collections/badcube

[graza78]

Hi,

Any chance you will be taking deposits for preorders rather than in full?

Also just wondering for Mpp36, are you filling out the nessessary forms to import imitation weapons or have some guarantee your shipment won't be held by customs?

Cheers.

[Toybot Importz]

Hi,

Any chance you will be taking deposits for preorders rather than in full?

Also just wondering for Mpp36, are you filling out the nessessary forms to import imitation weapons or have some guarantee your shipment won't be held by customs?

Cheers.

Hi graza78,
We have just announced a new payment method over on our facebook page.

Toybot Importz Facebook (https://www.facebook.com/TBImportz/)

As for MPP36, we have already filled and submitted the necessary forms in relation to importing imitation firearms, we have done this as a precaution. Considering the size of this figure the authorities that we have spoken to do not believe there will be any hassle with the shipment.

No one can guarantee that a shipment will not be held up by customs, in the event of a delay our customers will be notified.

[spiderken17]

Those Zeta Bruticus limbs are cheap.

[Toybot Importz]

We have new Preorders up and some new instock items.

Official Masterpiece (https://www.toybotimportz.com.au/collections/official-transformers)

INSTOCK ITEMS (https://www.toybotimportz.com.au/collections/instore-items)

[Toybot Importz]

Zetatoys were kind enough to send us some of their samples.

Very impressed with the quality of the figures.

Zetatoys Samples (https://www.facebook.com/TBImportz/posts/426109491092768)

[Toybot Importz]

Some new listings have gone up over the past week. Check them out with the links below.

DX9 - D12 - Gabriel (https://www.toybotimportz.com.au/collections/frontpage/products/dx9-d12-gabriel-preorder)

Fans Hobby MB-04 Gunfigher II (https://www.toybotimportz.com.au/collections/frontpage/products/fans-hobby-mb-04-gunfighter-ii-preorder)

Fans Toys FT-21 Berserk (https://www.toybotimportz.com.au/collections/frontpage/products/fans-toys-ft-21-berserk-preorder)

Fans Toys FT-20 A & B - Terminus Giganticus (https://www.toybotimportz.com.au/collections/frontpage/products/fans-toys-ft-20-a-b-terminus-giganticus-preorder)

UT Buzzing (https://www.toybotimportz.com.au/collections/frontpage/products/unique-toys-y-02-buzzing-special-order)

[Batfan007]

Hi graza78,
We have just announced a new payment method over on our facebook page.

Toybot Importz Facebook (https://www.facebook.com/TBImportz/)

As for MPP36, we have already filled and submitted the necessary forms in relation to importing imitation firearms, we have done this as a precaution. Considering the size of this figure the authorities that we have spoken to do not believe there will be any hassle with the shipment.

No one can guarantee that a shipment will not be held up by customs, in the event of a delay our customers will be notified.

Browsed the top 10 posts, not seeing it?

[Toybot Importz]

Browsed the top 10 posts, not seeing it?

Yeah we post a lot on facebook. The link below take you to info on our webpage about it.

Lay-Buy (https://www.toybotimportz.com.au/pages/about-us)

[ZoonMaster5000]

Browsed the top 10 posts, not seeing it?

maybe try a bit further down, 28th may further down

[Toybot Importz]

Recently listed some of the newer Toyworld stuff -

ToyWorld (https://www.toybotimportz.com.au/collections/toyworld)

and in case you missed it, some official MP's -

Official Masterpiece (https://www.toybotimportz.com.au/collections/official-transformers)

Thanks :)

[Batfan007]

Yeah we post a lot on facebook. The link below take you to info on our webpage about it.

Lay-Buy (https://www.toybotimportz.com.au/pages/about-us)

Thank you kindly sir.

[BlitzKing]

Will you guys be putting up preorders for the Unique Toys Ragnaros figures?

[drahsrebu]

We have the latest Zetatoys Limb up for preorder.


ZETATOYS (https://www.toybotimportz.com.au/collections/zetatoys)

[casperionx]

ordered a out of stock yellow TW-C07b through them, they've been fantastic with the comms. Im looking forward to receiving it in the next couple weeks. (not to mention the price was fantastic).

[Batfan007]

Made my first order on toybot today, black 3P powermaster nemesis/nucleon thing, I dont know what the hell it is, but it looks cool.

Will post feedback here later in year when it gets released.

[drahsrebu]

Some of the latest stuff we have order -

UT M-01 - Archimonde (https://www.toybotimportz.com.au/collections/frontpage/products/unique-toys-m-01-archimonde-preorder) - $99.00

UT M-02 - Gahz'ranka (https://www.toybotimportz.com.au/collections/frontpage/products/unique-toys-m-02-gahzranka-preorder) - $99.00

XTRANSBOTS - MX-X VIRTUS (https://www.toybotimportz.com.au/collections/frontpage/products/xtransbots-mx-x-virtus-preorder) - $155.00

Fans Toys - FT-22 - KOOT (https://www.toybotimportz.com.au/collections/frontpage/products/fans-toys-ft-22-koot-preorder) - $122.00

Maketoys MTCD03SP - Thunder Erebus (https://www.toybotimportz.com.au/collections/frontpage/products/maketoys-mtcd03sp-thunder-erebus-pre-order) - $135.00

[Toybot Importz]

We have a number of new items in stock -

Instock Items (https://www.toybotimportz.com.au/collections/instore-items)

and a few new listings including the ridiculously cheap X-TRANSBOTS - MX-XIII CRACKUP (https://www.toybotimportz.com.au/collections/frontpage/products/xtransbots-mx-xiii-crackup-preorder) -

New Listings (https://www.toybotimportz.com.au/)

[Batfan007]

Is there a feedback thread for TB at OTCA? I'm not seeing it :confused:

[drahsrebu]

Toybot Importz Review Thread (http://www.otca.com.au/boards/showthread.php?t=24478)

[drahsrebu]

Here is some of the latest 3P items to be added.

Perfect Effect PC16 - Jinrai Prime (https://www.toybotimportz.com.au/collections/3rd-party/products/perfect-effect-pc-16-perfect-combiner-jinrai-prime)

Perfect Effect PC17 - Core Magnus (https://www.toybotimportz.com.au/collections/3rd-party/products/perfect-effect-pc-17-core-magnus)

Badcube - Huff (https://www.toybotimportz.com.au/collections/3rd-party/products/badcube-huff)

Badcube - Piper (https://www.toybotimportz.com.au/collections/3rd-party/products/badcube-ots-13-piper)

Zetatoys - ZB01 - Flyfire (https://www.toybotimportz.com.au/collections/3rd-party/products/zetatoys-z-b-01-flyfire)

Zetatoys - ZB02 - Airstrike (https://www.toybotimportz.com.au/collections/3rd-party/products/zetatoys-zb-02-airstrike)

[drahsrebu]

I have to say, August has been an absolute stellar of a month, the store and stock is growing everyday and with it come new opportunities.
We thank all of you for your ongoing support.

We have some exciting stuff planned for September so keep an eye on our Twitter and Facebook for those announcements.

Now for the update -

Super Duper Planet X Seekers deal (https://www.toybotimportz.com.au/collections/planet-x/products/special-px-09s-px-09a-px-13-px-12)

Badcube - OTS-01 Huff (https://www.toybotimportz.com.au/collections/badcube/products/badcube-huff)

Badcube - OTS-13 Piper (https://www.toybotimportz.com.au/collections/frontpage/products/badcube-ots-13-piper)

Maketoys MTRM-11 - Meteor (https://www.toybotimportz.com.au/collections/frontpage/products/maketoys-mtrm-11-meteor)

Perfect Effect PE-DX06P GORIRA PRIME (https://www.toybotimportz.com.au/collections/frontpage/products/perfect-effect-pe-dx06p-gorira-prime)

X-TRANSBOTS - MM-IX - Klaatu (https://www.toybotimportz.com.au/collections/frontpage/products/x-transbots-mm-ix-klaatu)

X-TRANSBOTS - MX-II - Andras (https://www.toybotimportz.com.au/collections/frontpage/products/x-transbots-mx-ii-andras)

[drahsrebu]

Our Shipment of Fans Toys FT-08X has arrived!! These are being booked in ready for pickup tomorrow.
We have a couple left to keep on hand.

[FruitBuyer]

Our Shipment of Fans Toys FT-08X has arrived!! These are being booked in ready for pickup tomorrow.
We have a couple left to keep on hand.

Woohoo! Can't wait to get this bad boy! Looks like I'll get FT-08X before I even get my standard one.

Any ideas about when you'll get MMC Tyrantron?

[kammisun]

Woohoo! Can't wait to get this bad boy! Looks like I'll get FT-08X before I even get my standard one.

Any ideas about when you'll get MMC Tyrantron?

Tyrantron is delayed in production. it was announced by MMC that it will be released mid September. Hope that helps. Toybot importz shared the MMC post on fb i believe early last month.

[Toybot Importz]

As kammisun has mentioned, Tyrantron has indeed been delayed, he is due now due Mid September.

For all of those who don't follow us on Facebook, for the month of September we are offering Free Shipping on all new orders.

We are also trying our hand at international shipping, we are only offering New Zealand at the moment.

Head over to our Facebook Page to learn more.


https://www.facebook.com/TBImportz/

[FruitBuyer]

Thanks a lot guys! Appreciate the communication!

[ChlorHex]

We are also trying our hand at international shipping

Just noted this...
PC did likewise and we know where that led...
I do hope that the same mistakes won't be made and wish you guys well with the business.

[Tabias Prime]

Just hit up the Toybot site again today....MPP-10 on its way to me :D:D:D:D
Im not one for replicas but Ive heard a lot of good reports about this one

[drahsrebu]

Just hit up the Toybot site again today....MPP-10 on its way to me :D:D:D:D
Im not one for replicas but Ive heard a lot of good reports about this one

You will not be disappointed.

[Toybot Importz]

Maketoys Galaxy Meteor is back for good with a reduced price.

MTRM10 Galaxy Meteor (https://www.toybotimportz.com.au/collections/frontpage/products/maketoys-mtrm-10-galaxy-meteor)

MMC Tyrantron is now instock -

MMC R-28 Tyrantron (https://www.toybotimportz.com.au/collections/instore-items/products/mmc-r-28-tyrantron)

and we are now down to our last few of MMC R-27 Calidus (https://www.toybotimportz.com.au/collections/mmc/products/mastermind-creations-mmc-r-27-calidus-preorder)

We also have

Fans Hobby MB06 Power Baser (https://www.toybotimportz.com.au/collections/frontpage/products/fans-hobby-mb-06-power-baser)

GigaPower Graviter (Chrome) (https://www.toybotimportz.com.au/collections/gigapower/products/gigapower-hq-04r-graviter-chrome)

[lukematthewsutton]

I continue to be a happy customer of Toybot Importz. Good selection, good prices and they really look after you.

For anyone thinking of buying from them, I recommend it!

[dsaint]

Would like to add to the positive references for Toybotz Importz.

I ordered a Siege on Cybertron boxset, was delivered within 3 working days and in perfect condition.

Best regards
Catcon

[1AZRAEL1]

Just fyi guys, there's a feedback thread located here

http://www.otca.com.au/boards/showthread.php?t=24478

Great that you have had good experiences though :)

[drahsrebu]

The first ever TBI sale is now on.

TBI Black Friday (https://www.toybotimportz.com.au/collections/tbi-black-friday)

[Batfan007]

I continue to be a happy customer of Toybot Importz. Good selection, good prices and they really look after you.

For anyone thinking of buying from them, I recommend it!

Yeah I've bought 3 or 5? things so far (some are not due for a bit) and all good so far. Great communication, good deals, stuff ships without any issues and I can follow the tracking without any BS via the Sendle link.