BIG W 2 day only online sale (19th and 20th)

[Batfan007]

https://www.bhg.com.au/big-w-online-flash-sale

2 days only
online only

25% off Toys (and most stuff).

The countdown clock on the BigW site (https://www.bigw.com.au/click-bonanza).

And the search results for Transformers (https://www.bigw.com.au/search/?text=transformers&category=).

[DELTAprime]

And the Big W web site is not cooperating for me. Search seems busted.

[UltraMarginal]

It's so frustrating that they random pick transformers. If I could specify I'd order, but I can't so I won't.

it even says to go in to your local store if you want a specific item, but the sale isn't valid in store.. . .:rolleyes:

[ChlorHex]

It's so frustrating that they random pick transformers. If I could specify I'd order, but I can't so I won't.

it even says to go in to your local store if you want a specific item, but the sale isn't valid in store.. . .:rolleyes:

They won't even let you get more than 1 piece per product... I keep getting "Your order exceeds the blah blah blah"... totally put off by that.

I was going to get quite a few but now I'm not getting anything now as it's ticked me off.

Smart way to move your products BigW :mad:

[BigTransformerTrev]

It's so frustrating that they random pick transformers. If I could specify I'd order, but I can't so I won't.

it even says to go in to your local store if you want a specific item, but the sale isn't valid in store.. . .:rolleyes:

That was so frustrating about the TRU site. And Kmart and Target still do it as well. :mad:

Really, these businesses need to wise up if they wanna sell online - otherwise people are going to go to other sites and pay the extra $4 or whatever to get the specific product they want

[griffin]

The search results for "Transformers" (https://www.bigw.com.au/search/?text=transformers&category=) shows that the Trading Cards and Ooshies figurines are also 25% off, and some of the licensed clothing.... but not the DVDs or costumes.

[Bato]

It's actually Hasbro's fault, not the retailers. There's only one SKU per size (legends, voyager etc) so unless you create your own reference for each model you can't track them.

At least that's what one of the employees told me back in the day ¯\_(ツ)_/¯

[UltraMarginal]

It's actually Hasbro's fault, not the retailers. There's only one SKU per size (legends, voyager etc) so unless you create your own reference for each model you can't track them.

At least that's what one of the employees told me back in the day ¯\_(ツ)_/¯

That's correct but then Caseys toys (or was it uncle petes) are able to list items by their character name. As do Amazon. It would be a lot easier if the figures were individually barcoded but that would lead to 4 times as much data entry for someone, probably at big W.

It still makes ordering online from them a crapshoot, and when they complain about buyers shopping elsewhere, this is the type of process they should be taking a hard look at.

[Sinnertwin]

SKU's are used at a store level when ordering cases, printing labels etc.
UPC's are on individual products. It all comes down to how much $$$$ a company is prepared to invest in data entry as UM pointed out.

[ampoldj]

The search results for "Transformers" (https://www.bigw.com.au/search/?text=transformers&category=) shows that the Trading Cards and Ooshies figurines are also 25% off, and some of the licensed clothing.... but not the DVDs or costumes.

Well i've been thinking since yesterday to get the card game but the young me who got broke with Magic The Gathering says no. Will try going in store if they let me and could be the decider to grab it and try to resist splurging on more :rolleyes:

[griffin]

A little late now, but I wonder if, when you go to a store and you see a particular item you want is there, place an order for one of that size-class for pickup at that store... and when you go in later to pick up your order/toy, if it isn't the one you were wanting, see if you can swap it over with the one you did want, while you are there (if it is still on the toy shelf of course).

I'm sure that if you are picking up your pre-paid order from the customer service desk, they do the refunds and exchanges there as well. Even if an exchange these days has to go through the process of doing a refund and you have to repurchase the similar item... tell them that if they let you do a straight swap without any "paperwork", it would save them having to go through the process of doing a refund and putting the toy back into the toy section. (because if you don't get the toy you wanted, getting a refund should leave you how you started, before placing the order)


(I bought some packs of the TCG, for pickup at the nearest store that apparently has stock, according to the product page... but I haven't seen any in that store for some time, so if they were all stolen, it will be interesting to see if they tell me that the order had to be cancelled, or if they ship in stock from another store.)

[DELTAprime]

So a little info for future reference I found out today.

Earlier I checked with my colleagues at the store I work at. We have stock of a couple of items I wanted in this sale. However, the online store showed zero stock. I called our customer support team for online and they explained that online stock and in-store stock are completely separate. They said that if a store gets 100 of an item then 50 of the item might be assigned to online sales the rest are in-store sales.

This was a huge surprise to me as when we get an online order we just go out to the shelf the product is on and grab the product from there. There is no separate area of the store with online stock.

So I guess if you see something in-store it doesn't mean you can buy it online.:(

[M-bot]

I tried buying a couple of things earlier today - many of the “add to cart” buttons were greyed out, which I’m guessing means those items are out of stock.

[Sinnertwin]

I tried buying a couple of things earlier today - many of the “add to cart” buttons were greyed out, which I’m guessing means those items are out of stock.

Same, 'cept I tried it yesterday for the new Speed Champions Lego sets. Oh well, wasn't meant be this time.

[griffin]

As expected, the order I placed for Trading cards had to be cancelled and refunded, because they couldn't find the stock in the store (they would have beeen easy to steal), and the staffer said that the booster packs were now a discontinued line, so no more stock will be appearing at BigW.