Originally Posted by
Tober
TFI are small and, by comparison, so are their customer base. We are at the end of the distribution queue. Distributors will prioritize large clients first to empty their warehouses as fast as they can. Even stores like Robot Kingdom and Chimungmung, who are in Hong Kong, are towards the end.
Not many retailers allow cancellations, really. TFI requests payment before their distributor ships. Placing an order and canceling potentially harms them, as they can't always adjust their order quota.
Hopefully he will learn from this, and the next time he gets a large shipment in he will be better prepared.