That sucks dude, I hope it is all sorted out. That stuff is frustrating as all hell.
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That sucks dude, I hope it is all sorted out. That stuff is frustrating as all hell.
It's not like I was asking for something difficult, like the exact chemical composition of each bit of plastic on each lion.
They're charging me, okay, so.....what are you charging me for?
Yet that simple question is apparently too difficult.
If you can't tell me what you're charging me for, don't be surprised that I'm pissed and liable to get even more pissed that you expect me to just blindly accept the charges.
Unbelievable.
that response is total BS. You should ask for thier manager.
Tho the 1800 number is a free call, I too would be pissed ata reply like that. Its as if they cant be bothered to look into your case and just give you some number to call.
Hope everything gets sorted. I have heard nothing but bad things about mattel and this voltron.. good thing I passed it up.
The people at support can be total morons so I would suggest sending another email and keeping it as simple and short as possible or they will get confused.
The 1800 number is only free for the US. International calls get charged at the international rate.Quote:
Originally Posted by VGMStudios
Dear Cat,
Thank you for contacting Matty Collector.
We apologize for any inconvenience. We have investigated this issue and
confirmed that you can ignore the e-mail you received. We have verified
with our internal departments that everything is working correctly and
your Club Lion Force subscription will renew in June as intended.
Please let me know if you do not receive any notifications before the
15th of June.
In regards to the figure that is being released in June, it is Green
Lion and Pidge, and the cost of the figure will be 50 USD + shipping and
handling. We have confirmed that you only have one subscription for
Club Lion Force.
If we can be of further assistance, please reply to this message. When
replying, please be sure to include this and any other pertinent
correspondence in your message.
Sincerely,
Brady O.
Digital River
Customer Service
Case ID 22424255
=============================
Sigh.
I'm glad they followed up on this after I posted at the MattyCollector forums, but why couldn't I have been told that the first time?
Ugh.
Yellow lion arrived just now!
No time to open it, but hopefully I'll have some pics up tonight.
Hurry up and shirk your responsibilities and post some pics THEN hop in it and take it for a drive :cool: but for now SHIRK!Quote:
Originally Posted by Cat
Alright, here we go.
Usual disclaimer about me being terrible at taking photos, and having a messy desk.
I've used the same Wheeljack for size comparison.
I've also used the same cat. She's loose but in fairly good condition, and for once, was able to sit still for more than 2 minutes.
http://i101.photobucket.com/albums/m.../IMG_1442s.jpg
http://i101.photobucket.com/albums/m.../IMG_1452s.jpg
http://i101.photobucket.com/albums/m.../IMG_1440s.jpg
http://i101.photobucket.com/albums/m.../IMG_1462s.jpg
So all up, pretty nice.
I'm really concerned about space though. I don't have enough room for these monstrosities!
i can help you can store them at my house i can make room :PQuote:
Originally Posted by Cat
Heh.
I have to admit, a large part of me is questioning whether or not I should keep them.
It's already a pain in the ass, and that's at 40% completion!
I think I may end up keeping the pilot and stand, and I don't know about the lions: sell them as I get them, wait and sell it all as a complete Voltron, or making an agreement with someone, that they'll purchase the lions as they arrive, and I just keep pilot and stand (and the pilots alternate head).
I think there are a lot of people with no interest in the pilots, so maybe I'll find someone.
This is a great line, but I just can't give it the display room it needs.