And this is the sort of thing that makes me love these forums ;)Quote:
Originally Posted by Sinnertwin
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And this is the sort of thing that makes me love these forums ;)Quote:
Originally Posted by Sinnertwin
Sinnertwin: I already got one for Magnus yesterday. Awww, feel the lurvs. :D
There seems to be demand for it, so probably post its availability in the saleyard before taking it back. (to whomever doesn't give theirs to Magnus)
+1. Thanks to everyone with your advice and offers of help!Quote:
Originally Posted by Mythirax
I know it comes up a lot but I've got to VENT!!! I hate BBTS when they don't get their stock in a timely manner. I'm waiting on a MMPR Legacy Dragon Dagger and Legacy Dragonzord that should have arrived in April when the US TRU got their stock. I've had it with waiting, I'm going to order from TRU even if I have to pay extra on shipping.
We all know that feel. The Chosen Prime seem to be better with their timing and are almost identical to BBTS in prices and shipping, with a POL system. Considering changing.Quote:
Originally Posted by DELTAprime
Same! Hopefully Shellhabour will bring more success tomorrow...Quote:
Originally Posted by Magnus
1 per box? Hasbro why :eek:
The paint on the AoE Concept Camaro Deluxe Bumblebee is prone to scratching. Looking at my photos of the toy that I took shortly after opening it, I noticed that the right knee was already scratched. Today I rolled it a bit on my desk at work, and it ended up scratching the left knee! :eek: Then I noticed that one of the grill tabs had snapped off, and I found it on the floor of my TF room, which meant that it must've snapped when I first transformed it! :eek: Anyway, took it back to TRU for an exchange... on the way there I called them and asked if they had any in stock and to put one aside for me if they did. The guy on the floor checked twice and told me that there were none left. But by that time, I was already half way there, so I proceeded to go there, and sure enough, there were four of them still sitting on the peg! :rolleyes: I found the guy that I spoke to and mentioned it to him (in a friendly way ;)). Anyway, got the toy exchanged. I looked at each of the toys through the bubble, and all but one of them had a scratch on one or both knees! Naturally I got the one without the knee scratches.
Does anyone else have that sort of quality requirement (paint scratches/smudges) with toys, that are mostly bought by people who don't see any value in them (as mere toys), and produced in such a cheap, sweat-shop way that quality of the end product is what you'd expect of a mere play-thing... so if it is opened to play with (not being bought for investment/value), is it right to exchange them as if they were faulty?
Surely exchanges are for items that are broken before they are removed from packaging, or missing parts, or constructed wrong. Isn't making the store pay for an item that was damaged by the customer, or only have an insignificant paint smudge that is a parameter of the cheap construction process, cheating the system?
If it was a car or fridge or computer that had a noticeable scratch on it, or missing paint, that would matter because those are higher-end, higher-quality items... but a toy that is taken out to be played with, to already start getting play wear, wouldn't be something I'd exchange just over a small bit of smudged or missing paint.
Just curious... does anyone else return toys that they broke or had some minor paint issues that are minor enough to be expected of these cheaply made products that are just toys?
I do try and select the best option available at the time, but that's probably more to do with me trying to have the best looking toy and/or sealed box to display -i spent weeks tracking down a MiSB Generations Metroplex that didn't have a damaged box :rolleyes: i'm also a chronic perfectionist sometimes, which never helps.
There are some factors that i can't control like international orders, in which case i have no choice but to just roll with what comes out of the PoL carton.
As for damages that i've caused? No, i wouldn't take it back, i'm just not comfortable in doing so. I'd just curse profusely at my heavy handedness & start looking for a replacement.
I think it's quite disgusting for someone to take an item back (especially a toy) for an exchange just because it has a little scratch on it. No wonder Australian retail don't give a crap. Sure, if it was broken, fair enough. :mad:Quote:
Originally Posted by griffin
When I bought this toy, I took it to my TF room last night and opened it. I then transformed it very carefully as I was following the instructions. I then took the toy out to the lounge room to take photos and type up a review of it. Then when I got home, I noticed that the broken tab was lying on the TF room floor. Although the broken tab was lying right next to where the card and blister were, which was in a different location from where I was handling and transforming the toy. i.e. when I opened the toy, I set the packaging stuff aside, and then transformed/fiddled with the toy in another part of the room. The tab was with the packaging stuff. It was about the put the packaging stuff away when I noticed the tab there, then I examined the toy to see where it would've broken off from, and sure enough, it was from the grill section. I didn't notice the broken tab until 24h after I opened the toy... I'd just assumed that it must've broken when I transformed it for the first time (didn't really put any more thought into it beyond that assumption :p), but now that I think about it, the tab was in a different part of the room from where I first handled the toy, which suggests that it may have already been broken when I opened it.
At the time that I took the toy back to TRU, I was under the assumption that I must've broken it myself after opening it. I told the staff that, "it snapped off when I transformed it for the first time," (assumption) and the staff member happily allowed me to exchange the toy. I didn't say that the tab was "already broken" (though in hindsight, it's rather likely). <shrugs> I didn't go there with the intention to "cheat" the store. I merely felt that the product was not of acceptable quality and brought it back under that belief.
In my 30 years' of collecting Transformers, this is the first time that I may have had a brand new toy break on me like this. Every other time I've taken a toy back for exchange or refund, it was clearly defective as a manufacturing flaw.
Yeah, it had a broken off tab. I wouldn't have bothered if it was just a little bit of scratched paint. :rolleyes: And as I said, looking at it in hindsight, it was more likely to have been broken before I handled it (unless that broken tab took flight and flew across the room... but I would've noticed a chunk of cadmium yellow plastic darting across if that'd happened! (not to mention that there would've been a snapping sound if it'd broken like that) :o)Quote:
Originally Posted by Omega Metro
I wouldn't take say a delux classics figire back for a paint defect unless it was huge , but if I bought hasbro mp prowl and it had paint issues I would certainly be taking it back. if it wasnt such a hassle I would have tried to replace my bluestreak which has a large paint scratch on his shoulder which is noticable even from a distance. I personally feel that anything more than 40 bucks worth of plastoc crack should be in pretty damn good nick from the package
Not sure if this is the right place, but I would like to vent about my current experience at Big W.
It all started when I did a layby during the toy sale as there was some stuff I wanted to get once my tax return came through and I had some spare cash.
I was asked if i wanted to do a Christmas layby or normal one, the difference between the two was explained and I decided to do the former just in case I didn't get it paid off in time. Made a couple of payments over the last few weeks and then went to pick it up today.
The guy who served me went to grab it and then came back about 5 minutes later and told me he couldn't find it, but would continue to look. I was told it could take anywhere up to an hour to find and that he would call me when he had it. So I left empty handed.
Five hours passed and I had heard nothing so i gave them a call back.
I was told that the person who had served me left about half an hour after I was there, and there was no record of it being looked for at all.
I was told that they would try and dig it out for me but it could take a up to 3 days and that they would call me back, I asked why it could take this long and they explained to me that due to it being a Christmas layby it could be harder to find or may even be in another location. I was not told this when I placed the layby and there is no fine print on the receipt to state this! I mentioned that I had said I would be picking it up in a couple of months and to just come into the store when ready to collect.
2 hours later they rang back and said that they still couldn't find it and seemed to have no record of my order number.
I have been told that they will look over the weekend, but if they still can't find it they will offer me a refund if replacement stock cannot be sourced. I have never had a problem with layby before and I'm not sure if this common practice that if an order is lost then all that is offered is a refund. Fingers crossed and hopefully they find it over the weekend.
Hey aduthie,Quote:
Originally Posted by aduthie1980
I used to work for Target, and I can say that over 99% of the time, laybuys work without a hitch. Unfortunately, as the process is manual - wrapping, storing, locating - sometimes (particularly in the busy times) the there may be a mix up in one of those stages (eg: not all items included, item gets put in the wrong location). Alternatively, sometimes the Christmas laybuys get stored in a different storeroom and/or off-site.
When there's an issue, we always made an effort to make up the laybuy with stock on hand or transfer items from another store. Refund would be offered as a last resort.
As I said, over 99% of the time, no issues. Sucks that this has happened to you.
Quote:
Originally Posted by griffin
I would return stuff if it were broken, if I have a couple of something to choose from on a peg, I'll sit there for a few minutes comparing paint jobs to decide which one I think is better, as you say, quality control on lower end items isn't always that tight, some can have OK paint while others have good paint.
I don't think I've ever returned something after breaking it myself, but if I was in the process of using something for the first time and it didn't function as intended either because it broke in my hands or arrived like that I'd take it back.
I've noticed some paint coming of my AOE slug, he's an import and it's not enough to be upset about but something I've noted for future handling. It's not unreasonable to expect a retail product to stand up to 'normal' wear and tear. <define that as you like>:D
I called Hasbro again on Monday (in hopes of asking them about Generations). Got through to a machine which diverted me to another machine which diverted me to an answering service. (-_-)
http://i6.photobucket.com/albums/y22...ps2b6aa105.png
Call from a private number next time, they won't know who it is :p :D
My TF frustration would have to be how flaming hard Titan Metroplex is to transform into city mode.
But a real annoyance piece for me would definitely have to be the pictures vs the real thing. First Edition OP picture shows alot of Chrome, real thing has alot more grey plastic to it.
Australia's amazingly low volume of good quality TF stuff. All the overseas premium we have to pay.
Finally the TF game the rise of the dark spark, please do not get me started on this!!!
^This 100%. Hasbro is worse than LEGO, who usually charge 1.5 times the USA price.... for TF stuff it's sometimes over double! :mad:Quote:
Originally Posted by CyberiusPrime
I broke the peg off the tail for my ultimate predaking the other night, was trying to slide it out sideways as that's what the joint looked like in the poor light. as a result I now have a tail sword without a handle and a predaking without a tail. pretty bummed. I should have put it down and come back to it later. every direction I tried to move it in it didn't budge until the peg just sheared off.
Same thing happened to me except I broke it holding him by the tail in dragon mode.:o:pQuote:
Originally Posted by UltraMarginal
I was playing around w/ my Decepticon MPs the other day, and the tip of one of MP3's tail fins snapped off. :mad:
spewing!:eek:Quote:
Originally Posted by ILikeSoundwave
Wow, is the tail made of chalk? Kidding, sorry :pQuote:
Originally Posted by UltraMarginal
More constructively, maybe you can try putting some Loctite 406 between the peg and tail, get something to keep it firmly held in that position for a few hours while it cures, then yank the tail out along with the peg. Another forum member mentioned you're more likely to break another part of the plastic than to see the glue section break off.
I might give that a go, just have to be careful the locktite stays on just the peg and doesn't seep onto the other side of the intersection of parts.:oQuote:
Originally Posted by SuspectimusPrime
I quite enjoyed war for cybertron and thought fall of cybertron was even better. When this game popped up with hardly any preview press or information apart from the news it was a different developer and had half cybertron/half earth movie tie-in I knew straight away it was not going to be worth it... :/Quote:
Originally Posted by CyberiusPrime
There's a new thread on TFW2005, where Pete from FunPub/BotCon/TFCC is answering fans' questions about "any actual and perceived missteps we have made over the last 10 years."
It's hard to know where to start, but it's bound to be a good read.
I only just saw your post here. :oQuote:
Originally Posted by Sky Shadow
I started a new topic here as it was already giving a lot of interesting info on BotCon, but didn't think it was news-worthy for the news section.
All good - I wasn't sure what to do with it either, which is why I posted here. :)Quote:
Originally Posted by griffin
This afternoon I called TRU Liverpool to see if they had any AoE Slogs left. I was told that there was. I spelt out the name to the person that I was speaking to and also provided a basic description of the toy, to ensure that he wouldn't confuse it with say Slug. The person said that he was holding the toy in hand and it matched my description, assuring me that it was definitely Slog. I asked him if he could put it aside for me, and he said yes. I then offered to give him my details, but strangely he said that it wasn't necessary and that the toy would be simply put aside for me. Uh... okay. So 21.5km and 35 minutes later, I arrive at TRU Liverpool to collect Slog. It dawns on me that the last time I purchased a Transformer from this store was back in 1995. It was a MOSC G2 Skram. After that fond trip down memory lane, I had a quick peek at the TF section and couldn't see any Slogs. I proceeded to the service counter and informed the girl working there that there was a Slog put aside for me. She checked. There wasn't one.
I described the person's voice that I spoke to. The girl almost balked when she realised who it was. Now usually when a counter operator calls for someone, they wait patiently for them to arrive or call back. But this girl repeatedly calls for him, pausing only to serve other customers! I'd never seen such urgency, especially from a TRU staff member! I even overhear her saying things like, "Where's 'Bob' (not actual name)? Does he even have the Transformer? What's he doing? Is he even coming down?" with tempered frustration in her voice. Eventually another staff member arrives holding AoE Deluxe Slug in her hand and asks me if this was the toy that I was looking for. I explained to her that it wasn't, and that I was looking for Slog (and again, gave a basic description of the toy). The second girl profusely apologises and said that Bob hadn't put one aside for me! :eek: :mad:
Absolutely dumbfounded, I asked her how this could have possibly happened, and why Bob would have told me that he was putting the toy aside and then not bothering to do so. I could see that she was also unhappy with Bob. I asked if she could source one from another TRU and have it sent to a TRU branch closer to me (e.g. Parramatta). She said that she would make some calls and see what she could do. While she was doing this, I remembered that someone had also sighted Slog at Livo Big W, so I ran over there (on the plus side, I got a good work out from it :p). I saw Voyager Drift, but no Slog!
I then briskly walked back to TRU where I saw the second girl that I'd spoken to (the one who said she would try to source another one for me) craning her neck out the exit (the store was officially closed now) looking for me. When she spotted me she smiled and told me that they'd managed to find Slog! :eek: By this stage there were quite a few staff members gathered around trying to find the code for the toy, and the manager was there too. I could hear some of the staff members complaining about Bob; it seems that Bob did take this toy off the shelf, but then misplaced it - probably just put it down somewhere random then forgot about it. I asked the girl who served me if he does this often does this sort of thing, and she nodded while rolling her eyes. So kudos to the rest of the staff who persisted and managed to find Slog. However the other staff members were both unsurprised and frustrated with "Bob" indicates that stuff ups are a regular occurrence with him. :mad:
Gave myself a mild heart attack this morning. :p I brought my original BW Rattrap and MW Mirage to school today (re: Year 12 graduation), since those toys came out in 1996 & 97 respectively, the same years that most of this year's Year 12s were born in. During one part of the ceremony, I put Rattrap inside my hat and placed it on a small stack of chairs on the side of the hall. I turned my attention away for maybe a minute, and returned to find only one chair remaining and my hat (and Rattrap) GONE!
I quickly started shuffling around the side and back of the hall frantically searching for it. I was told by a colleague that some of the science teachers had distributed the chairs out for late arriving guests! I asked one of them, and he told me that he removed my hat and placed it on the floor behind a noticeboard. He pointed at where he'd placed it, but my hat was gone! :eek: I then approached another science teacher, who smiled and passed me my hat!
http://i6.photobucket.com/albums/y22...tars/joker.gif
Needless to say, I didn't let the hat (and the toy) leave my side after that. :o
Does anyone else find it annoying when someone has set up international shipping as a price option in an eBay auction, but "no international bidders" in the description? :rolleyes:
Yes, that very annoying! I get excited to finally find something I'm chasing, and then the description "no international bidders" :(Quote:
Originally Posted by Sky Shadow
so I was just on the Hasbro site and having a look at some of the toys available on there and decided to check out the generations tab that was available and well didn't I receive a huge shock when I SCCROLLED DOWN AND WAS CONFRONTED WITH NOTHING BUT AGE OF EXTINCTION RUBBISH THIS IS NOT GENERATIONS HASBRO GRRRRRRRR
I even miss some of the last movie toys which I only own one of they have just gone downhill with cheap smaller more expensive pieces of rubbish
^That's exactly how I feel when I walk into any local retail store. :o
I accidentally knocked my YOTH Optimus off of my desk minutes ago and one of his smoke stacks just broke cleanly in half! :eek::mad: It was less that a metre drop (74cm IIRC) and it just snapped. I'm attempting to hot glue it as a temporary fix, but will try to superglue later. :(
Would the hot glue leave much residual? If something's snapped off completely, you may have better chance of achieving a less-noticeable result if you skip the hot glue, just go with the industrial stuff later.Quote:
Originally Posted by Bidoofdude
I tried and it wasn't very visible (I've had a lot of experience from making my foam Iron Man armour) but it just came off. Ended up supergluing and it looks good as new. Hopefully it will hold. :oQuote:
Originally Posted by SuspectimusPrime