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It's sad to see so many people here getting screwed by Fishpond. I was going to buy some speakers from them, but did a quick search on people's views on their service. Now usually you'd get websites that have about 8 replies with views. One website had over 40 responses, all of them negative. I am surprised they are still in business.
Still waiting for my refund. Sent 4 messages now all up. Also asked them how come they had 2 Shockwaves in stock again last night and weren't filling my order (seeing as they still have my money). I'll start a paypal dispute if I don't get a reply shortly.
I've asked the same thing!Quote:
Originally Posted by Sutton
finally got my refund
"Thank you for your enquiry and order at Fishpond.com.au
We do apologise we were unable to supply this item to you
As requested this has been refunded to your PayPal account. You should receive confirmation of this from PayPal shortly.
Fishpond is an on-line retailer and we do not carry stock of all the items advertised on the Fishpond site. We work through a network of suppliers, both locally and overseas, and order on demand.
We are not on real-time with our suppliers and from time to time there can be unexpected delays. The suppliers do not supply to us exclusively and it can happen that when an order gets processed the available stock has been already allocated to a different supplier.
Kind Regards"
I just told them to hold the money and send me the toys when they get a restock!Quote:
Hi Ryan,
Thank you for your enquiry and order at Fishpond.com.au
Please advise your preference in this issue. Would you like us to reinstate this order for you or to refund to your Paypal account or via different method.
Kind Regards
Svetlana
Customer Services Team
Fishpond.com.au
> Order Number #72039953I had paid for both of the items in this order only to have them both cancel on me.
> Either refund my money or hold onto it until you get a restock (so that it saves me hunting for these items)
>
> Just let me know what you're doing...
Hopefully they don't fall through.
hmmm, Svetlana, and I thought a name like so was only in James bond movies;)
I didn't even pick up on that :PQuote:
Originally Posted by liegeprime
I just read it and was like 'yada yada would you like us to hold yada yada'.
tl;dr :P
Lol... you obviously haven't ever dated a Russian girl :pQuote:
Originally Posted by liegeprime
Finally got my refund today. Off to BBTS like I should have done in the first place...Quote:
Originally Posted by KillinSpoon
Yeah I did the same. Pre-ordered shockwave and voyager sentinel primeQuote:
Originally Posted by Sutton