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From his facebook :Quote:
Originally Posted by Sunsurge
Mp-10/Superion updates! I'm pumping them out as fast as I'm receiving them. They're shipping very slow.
So it's a supplier thing not him, he gets the stock to cover preorders but it doesnt all show up at once, he had almost 200 apollyon, so I can only imagine TT MP-10 would he a similar number.
I guess if they have to get shipped to him then shipped to us it would take a bit longer than getting shipped directly from overseas.Quote:
Originally Posted by SuspectimusPrime
Overreacting much?Quote:
Originally Posted by Sunsurge
Have you messaged him? He's pretty slow to ship stuff out because he does it on his own. It's unlikely you missed out.
No I don't believe it is over reacting, thank you Trent. Yes I have messaged him and this time last week I was told "G'day mate, I'm hoping tomorrow!"Quote:
Originally Posted by Trent
So come Friday afternoon still with no shipping notice, I messaged him again telling him I was concerned I had missed out given that MP-10 is now listed as out of stock. Haven't received a response yet to that yet.
I have ordered from quite a few other stores (Chimungmung, Robot Kingdom etc and even a few eBay sellers) and they have never taken this long to post out in stock items.
I believe these sorts of delays to be partially due to their newbieness to the market, and also partially due to them having an ecommerce website that is sub-par (to say the least). I've worked in an ecommerce company before, and have a small idea of the costs it take to make a proper website.
In a previous pre-order that was delayed, when I emailed them regarding an update for my order, they quoted two order numbers - one from a month ago that I never finalised to the point of confirming my pre-order (with 3 items), and one that I had confirmed (with 4 items, and got an auto-generated confirmation email from them). Evan still wrote an email to me to confirm which order I wanted. Multiple the above by x-number of orders then you've got tens or hundreds of man-hours wasted which adds to their operating costs. Most established websites I've dealt with would have a simple reporting tool that eliminates shopping-cart orders that are never finalised after an x-amount of time (it doesn't/shouldn't take a whole lot of effort to implement).
I think there is a lot of room for little time saving shortcuts to be put in place so they can reduce unnecessary communication and focus on running the business.
Pre-orders are not counted as stock on the site, why would it show in stock if he has 30 of them but 30 pre orders? It's obviously spares that will be available in the order coming from the supplier.Quote:
Originally Posted by Sunsurge
Edit: i know it was a while ago but in sept i ordered mp-12 and scoria from chimungmung and he took 2.5 weeks to post. I also had the same issue with transistor and not-ramhorn/steeljaw. Havent ordered from him since, mainly because we have a local seller now, but also due to that, i look at RK now if tfi doesnt have it.
Did you pay via Paypal? If so, I find raising a dispute tends to expidite the process...Quote:
Originally Posted by Sunsurge
Just a comment on TFIdownunder re Apollyon. I messaged him regarding a part which was incorrectly installed on Apollyon. A few weeks later, I get the part in the mail! So, I'm happy with the service!
Received FT Sever. pre order from last year, well packed and can't fault any part of the transaction.will buy from again :cool:
got my trypticon today hassle free box was a little dented but you know auspost.......