So is anyone else still waiting on their M0 Ramjet orders? :rolleyes:
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So is anyone else still waiting on their M0 Ramjet orders? :rolleyes:
Yeah i'm still waiting on MP Ramjet also TR Leader Blaster as well, received 1 of 2 Blasters way back but still waiting on 1.
I'm still waiting on the Victorion I preorded last year
What the? They're at Big W, TRU etc. Thought about getting a refund?Quote:
Originally Posted by Other
Remember though unless PC has announced or private agreement on refund there may not be any.Quote:
Originally Posted by DaptoDog
Yes I am waiting on ramjet, I did point to ten that tt mall has it up again but again it is up to them to decide if the current price is okay for them to take up and give to us.
Something tells me we probably get it when a reissue of ramjet comes around but is a shame we waited this long for it. However we should not be whinging over the time for ramjet as you are agreeing to wait if not taken the refund they have offered.
I was closed to taking up a ramjet at about $240 but I had issues with tenso which I decided not to go ahead.
while you are correct on the bit about refunds, I think you'll find they are talking about victorion which has been out for like 6 months now.Quote:
Originally Posted by drifand
I think anyone would be well within there rights to ask for a refund now.
It's a little disappointing that is has got to this point.Quote:
Originally Posted by ZoonMaster5000
*Casually walks by whistling*
Quote:
Originally Posted by Other
That's just pathetic. I'd ask for a refund and look elsewhere.
I've had a quick look and cheapest I could find on eBay was $126 delivered with ebay's money back guarantee.
I've not checked the likes of amazon, gumtree etc, but you may be able to find a better deal.
Hey would you look at that! PC posted a product/shipping update on Facebook and they didn't have to raise their prices to do it.
The wonders never cease.
Well as they say...you get what you pay for, and the service is generally good for what it is.
Luckily thanks to mp megatron I can actually *consider* quitting buying stuff, I find smaller mp's work better with my bulk orders abroad as they absorb the shipping prices but bigger things pc works, its the...waiting game that makes one anxious.
I hope my primal comes soon, I may not be around to receive him :c
https://i1.wp.com/justusgeeks.com/wp...-Christmas.jpgQuote:
Originally Posted by Trent
Anyone able to copy their update here?, not on Facebook and have a couple orders I'm waiting on, including a Blaster I ordered in April that was intended as a Christmas present... Would be much appreciatedQuote:
Originally Posted by Trent
Our Customer Support Team has been assisting our orders team this week, so we apologise for a delay in responses , it is all hands on deck to get as many orders out before the xmas period as possible, again we have doubled the amount of orders coming in pre-xmas and we are working on getting out in stock as well as pre orders as fast as we can.
Carnifex , finally has cleared and will start shipping end of this week, simba, allen and thrusts are currently being shipped daily, and we are hoping inferno will start shipping end of this week. We appreciate everyone's patience during this time . for more specific information please email cservice@premiumcollect.com.au
Cheers mateQuote:
Originally Posted by Sinnertwin
My Simba is on its way. By theur announcement, Carnifex may not be too far behind heh
1) Consistently update product pages with accurate status
2) Less people email cservice asking WHERE MY TOY
3) PROFIT???
Update 1 page, have 50 less emails to answer. (give or take)
Alternatively deduct 100 energon points from someone every time they ask a dumb question.
My Simba was sent out yesterday, received today via express. Fantastic, another great experience from PC
Simba and Thrust arrived together on Tuesday. :)
I like this idea! Perhaps the costs associated with providing updates could be offset by the savings they will make from less energon being used :pQuote:
Originally Posted by llamatron
Has anyone ordered anything in stock in the last week and still have their order not process?
I know it's the busy period, but just curious.
Disco Inferno has just arrived. :)
So the little bonus figs are the new coins? :rolleyes:
http://i273.photobucket.com/albums/j...psaav3dunh.jpg
Any articulation in the mini Optimus?Quote:
Originally Posted by Tober
I picked up a Xiaomi Soundwave and a Battlefront Stormtrooper Hot Toys which I'm pretty sure were both in stock last Monday and have yet to receive shipping notice.Quote:
Originally Posted by davieanix
No, single piece.Quote:
Originally Posted by laproblematique
I got a shipping notice last night after 11PM for Carnifex, they seem to be pulling some long hours.
Cheers mate, I bought the FFXV Play Arts figures about a week ago and haven't heard a thing. Fingers crossed soon!Quote:
Originally Posted by laproblematique
Another MP (Inferno) delivered safe and sound from PC, including the cool little OP figure bonus. Another very good shopping experience for me.
Mine due tomorrow. Can't wait.
PM OP finally arrives... incredibly well packed (and I think my fav TR toy so far) :)
Now we wait for Blaster and W3 Voyagers !
Another order from PC successfully completed. Carnifex posted out yesterday, arrived today. Totally worth the wait
Well 1AZRAEL1 your lucky mine posted monday but tracking says won't arrive till Wednesday and i'm only 40 - 50 min drive up the highway. Aus post at its best
Mine was shipped on the 9th as "express" with current delivery eta of the 19th. WA! :D
As expected I received the first Rogue One Black Series wave today rather than the 2nd wave that I ordered. :mad:
My MP Inferno was posted on Friday and arrived yesterday. Wuh-zero-zero-seven! w007 :D
Hope things get resolved quickly and to your satisfaction. Keep us updated.Quote:
Originally Posted by DaptoDog
Unfortunately after I receive my current orders, I will no longer be buying from Premium Collectables.
It's due to the poor customer service I've received recently, which I got two replies to which contradicted each other and the explanations given.
I had to send two emails then post on the FB timeline to get a response (regardless of their 'busy period' comjunication is key)
MMC Jaegatron - told on FB it has not been released to 'our region' the email reply said 'issues with mmc sending to non-US companies first'?
DC Icons Batgirl - site said December, when I asked which part of the month I can expect (she is a christmas present) I was told she will be january as they 'source from the USA' yeah well so do all my LCS and they have had in stock since end of Nov/Dec
Not much to resolve now mate unfortunately. I shouldn't have to pay shipping to return when it is their fault and I alerted them to the issue when I worked out what they had done. As I mentioned previously I told them this is my last Black Series order from them.Quote:
Originally Posted by Megatran
Carnifex arrived safe and sound yesterday.
Yay!
Any news on when the second round of Carnifex may be? I mean for people who have already purchased it.
Still lists as "unfulfilled" for me.
I did receive UT Allen/Springer this week and KFC Simba last week, well packaged in nice sturdy boxes. God damn they are some beautiful toys! Videos and pics do not do them justice.:D