I'm not sure. I ordered on Dec 12th, can't remember which it said at the time.Quote:
Originally Posted by MEEEGGGAAATTTRRROOONNN!!!
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I'm not sure. I ordered on Dec 12th, can't remember which it said at the time.Quote:
Originally Posted by MEEEGGGAAATTTRRROOONNN!!!
Started Dec 9, not inconceivable that your round two.... Or just later shipmentQuote:
Originally Posted by ozrein
Legends Weirdwolf is up.
As we have brought in what will only be described as unpopular
the re-delivery fee,
we have opened some other options in a survey to gauge if they might be more preferable
https://www.surveymonkey.com/r/MQL6RW5
Looked at your survey....
My workplace has a staffed reception 8am till 5pm, yet Transdirect claimed that the business was shut at 11:30am on a delivery that they needed to redeliver. Also had me in the office updating the tracking all day.
Until new service has proven their ability, I would be cautious to believe their events, as any "missed delivery" is impossible, yet I would
a) be charged (in points) despite delivery being possible
B) pay more
C) not benefit from loyalty
That said, I'm the sort quite happy to leg it out to the depot to collect if needed (I go get eBay global FedEx crap they are waiting to give to auspost for the "scheduled"delivery date")
I don't understand the need for the re-delivery fee with the move to StarTrack Express. From other comments here I thought that they can drop the package off at the local post office, in which case redelivery should not be required for the vast majority of customers?Quote:
Originally Posted by Premium Collectables
as dapto said i prefer "i miss it, i should be able to pick it up" so i would prefer couriers with auspost for easy pick up
I would also advise to consult with the customer if the missed delivery notification was legit. Because when Couriers Please first attempted to deliver my MP DestronLaserwave, the courier claimed that noone was home. This is utter rubbish because someone was home for the entire day. I ended up contacting CP and, after having words with them, arranged for a re-delivery the next day. But this was CP's fault for being slack on the initial scheduled delivery.
I had my first missed delivery from StarTrack the other day. I gave them a call and I have been advised that you can waive signature on delivery and they will leave the parcel at your door step for all future deliveries (convenient for some of us) if you fill out a form and return it to them. They are going to email me the form so I will be doing that from now on.
What about the option of going straight to the depot if it was missed?Quote:
Originally Posted by Premium Collectables
I am actually not keen in picking ANY of the choices given in the survey imo.