Star Track is owned by Auspost, so there's no problem with parcel lockers with themQuote:
Originally Posted by drifand
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Star Track is owned by Auspost, so there's no problem with parcel lockers with themQuote:
Originally Posted by drifand
Apparently PC has indicated you have to pay for the cost to a parcel locker.Quote:
Originally Posted by prjkt
Yes I was hoping your statement was the direction I wanted however this isn't the case.
I don't see what's the point having free shipping or paid shipping for the matter to your home address and is tough luck if you are not in just because you are at work or other urgent matter to attend to and you be charged for a missed delivery?
Saying that can we charge them if they don't deliver? No right?
My point exactly.
I have just received a item yesterday and Australia post is stating charges may apply in August.
Personally what's the whole point? I might as well start a new business as a collection centre and make money of of this.
Charges start after ten business days. If you can't get to a post office in two weeks (or have someone do it on your behalf) maybe you need to look at where you're getting your deliveries sent to.Quote:
Originally Posted by drifand
You are not wrong, perhaps is best I give my friend's grocery store address in this case as they are open till late and 365 days open. Which I am trying to avoid troubling other people.Quote:
Originally Posted by millhouse
I think if parcel is to be made a redelivery attempt, yes maybe is okay to charge (Maybe...as stated Goki has indicated someone was in but they didn't knock.)
But if I am to rearrage to pickup from the PO or depot when missed, it should not be charged.
There isn't a so call deliver on Saturday and Sunday option where we are all at home etc...
Oh and update, it is a parcel from PC which stated it delivered yesterday when My mother in law and wife are both at home.
I've been getting all my PC shipments sent to my work since the first one had issues with my home address. (courier issue, not PC)
Raider, my work has a similar reception set up, I've never had you're experience, that's pretty rough.
I like the idea of the courier company leaving your parcel at the post office if you're not at home, it's a bit secondary to the poll, but a great service option.
I voted for the 1st option which is the new existing policy, only because I'm fortunate enough to have a work which will accept parcels on my behalf and I've never had a problem with that. having $10 worth of points deducted from you're points balance, is a worst case scenario where you miss out on some imaginary money, so I think it's a interesting novel solution.
For those who are unable to have parcels delivered to their work, I feel that either Auspost or the suggestion people have been making about couriers dropping parcels off at the local post office is a much preferred solution to a regular courier service that will not leave unattended or at a post office.
thanks PC for asking our opinions.
Well I'm pretty happy with StarTrack so far. I asked them yesterday to leave the package at my door step and when I got home tonight there it was waiting for me (I'm lucky to have a good neighbourhood) so perfect start to this new relationship. Now to wait to receive this form so I can make sure this is my preferred method of delivery.
I would prefer leave at the local auspost to but looking at startrack services premium is the only service that have that option https://www.startrack.com.au/services/premium/ and i dont know what services that has been used.
most of the others has authority to leave option
According to this post on PC's FB page, leaving it at the post office counts as redelivery!
Wow! What a rort by Star Track!
:eek::eek:
Well i guess i cant complain as long as the parcel is safe i suppose.:(
Still, when I hear "redelivery fee", I expect the parcel to come back to my home, not for me having to ride out to the post office to pick it up -- and be charged for it!