in contrast, i havent. my sellers haven't replied me..but well, patient and waiting nowQuote:
Originally Posted by Robzy
in contrast, i havent. my sellers haven't replied me..but well, patient and waiting nowQuote:
Originally Posted by Robzy
I was chatting with a friend the other day about some eBay policies and we were taking about how before this rule came in, you'd have to try and wait until the 89th day to leave negative feedback so the other party wouldn't have time to retaliate, and he gave this concept a great name....
The Feedback Snipe :D
About Damm Time
ok guys...updates:
i won my battle with ebay...i've got my negative feedback removed...back to 100% :P
we still have a foot in the doorQuote:
As you may be aware, a number of changes were scheduled to come into effect on eBay.com.au on 17 June 2008.
Most of these changes have been delayed by almost one month and are now scheduled to commence on 15 July 2008 ...... The decision to delay these changes was made by eBay following the Australian Competition and Consumer Commission's (ACCC) draft notice issued on Thursday 12 June 2008.
eBay released a media statement on Friday 13 June regarding the ACCC's draft notice.
George
Yeah I had to laugh at that.
E-Bay's just another victim of that mean overbearing ACCC. They never let businesses have a good go!
Suck it E-Bay. :D
I wonder how many users really let their heartstrings be tugged by this.
This email was funnier than the one I received last week about how to take care of babies. Which was priceless!
Hmm... I should send that to Soundwarp!
The irony of this change is that as I was about to leave my first -ve feedback, I stopped myself. I went back and e-mailed the seller giving courtesy notice of my decision and why I'm doing so. Am I just being too nice? He's trying to talk me out of it now saying that the item was in near perfect condition.
The fact was that even if it was when it got to me packaged in an A3 letter inside an Express satchet, it had scuffs and dents all over it. And considering what I bought was a BT-08 Zoom Zoom, I think my anger's warranted. The toy isn't exactly the random toy that was available at retail. You had to be a collector of some sort to get it and you'd know its worth (which he did given the price he was offering it at)
Was the toy scuffed or its packaging?
well i nearly did it to another seller as well but the answers she gave me was good enough that didn't warrant the negative feedback. i didnt give any in the end.
i checked a week back later and she had received 1 neutral and 1 negative.
hence, should i give her the actual feedback she deserve???
The box. The toy I haven't gotten around to inspecting yet. And probably won't be for a while since I have other priorities. *Looks at Superlink Bruticus.*Quote:
Originally Posted by jaydisc
What was ur problem Ice? I say leave negative. Seems she screwed other people too and just wanting to play the oh I didn't no card.
That's right. We discussed this.
I certainly like having nice packaging, but I think if the quality of packaging is not mentioned, the buyer should not make assumptions. Specifically, I interpret you as saying that anyone selling that item should be collector-aware and should have informed you about the box. You didn't ask and shouldn't assume. Had you asked about the box quality, the seller would have had the opportunity to say that it wasn't that flash. They never had that opportunity. I personally don't think they deserve negative (or neutral) feedback based on the un-discussed box.
From the item description:Quote:
Originally Posted by jaydisc
"Box in almost perfect condition, car still has ties attached to plastic caseing."
That's why I take issue with it. I agree w/ you. If I'd had no description I'd have assumed the risk (but generally I would've asked if it was vague). The box is in anything but near perfect condition with scratches on the plastic, dents and scuffs on the corner.
My bad. I say give him a negative, i.e.:
Seller described packaging as "almost perfect condition" when it was scratched, dented and scuffed.
I recently bought an ultra magnus (not reissue) and some sparkbots/firecons
the ultra magnus has lots of chrome wear and the right smokestack was broken.
you can hardly see it in the pictures and seller has not made the effort to mention it in the description. moreover, the title says 105% complete. without me checking properly, i won the bid and later realised its only 95% complete. it's missing 1 missile and 1 cab connector.
with the sparkbots/firecons, there's lots of rusty screws. well, i agree the toy is old but she can afford to say those in her description first or take pics that best show what the toy condition is. there's also no spark left with the bots and i do agree with seller that it's an old toy too. it's my bad for not asking and trusting the seller.
moreover, she thought i was trying to scam her cos borge also suggested to combine postage for his Kup but she was too slow at it and ended up not doing it.... so what's the call???
Have you approached her with your thoughts? What was her reaction? I think the seller's reaction to your problem is the biggest indicator on what kind of feedback you should leave.
I bought a Classics Starscream that was described as mint, as new, transformed once. When I got it, the right arm was so lose, it would just flap down to his side. I complained stating that it was not "mint". He said that was very surprised and offered me a refund. Because of that, I gave him positive feedback.
I left my first negative feedback about two weeks ago.
The item never arrived although I'm sure the seller sent it as he has over 1700 positives and previously not one negative. I believe he may have sent it to the wrong address or it got lost in the mail but I discussed it with him first through a number of emails.
He was not willing to offer a refund which is his perogative.
I felt that paying money for nothing was a negative experience so I left negative feedback...which is my perogative.
I did feel somewhat guilty as I spoilt his previously perfect feedback but what else could I have done?
i gave her my thoughts and she accused me stating i'm trying to scam her...maybe i shld just give the negative or a neutral
[edit] i've replied her also after closing the dispute that we (borge and i) are legitimate TF collectors and have no reason to scam her for combining postage. no replies from her then...
it's so mind boggling when i see others giving her the negatives/netural remarks. i really felt like emailing her and saying to her that.."see, you deserve it. looks like you're the one scamming us buyers"
It's simple - She described one thing, & The condition was completely different (You can't blame the various Postal Organisations for that).
You've already told her about it so... If you're in a good mood, leave a neutral. If it's sh#tting you, leave a negative. :)
Negative, pure and simple. Deliberate misrepresentation means she set out to rip you off. There's no neutral about it, if it had a piece broken off, it was not "105% complete".
"Feed her to the Sharkticons."Quote:
Originally Posted by jaydisc
I just left a negative. It was very unusual for me. There's this whole tick box section thingie too which makes it seem "oh are u sure u want to leave negative feedback? Are u really really sure?" :rolleyes:
I got a bit irked by the seller tbh. I tried to walkthru him why I was upset and he didn't quite listen. I mean, I felt bad about having to leave negative feedback so I wanted to give him a chance to explain himself. Then he started w/ a whole spiel how I'd made assumptions and the such. I then pointed to his pics where there was no damage to the box as well as his description. Then he goes on saying he doesn't have time for me b/c he's got a wife and kids and he'd done me a service sending it express which was beyond the call of duty of what he had listed in the auction yadda/yadda. :rolleyes:
I was pretty pissed. His regular postage cost was $15. He sent via a 3kg express satchet. They're $10. Hardly beyond the call of duty. And to package w/ 1 sheet of A4 envelope is hardly adequate.
But I still felt bad leaving negative feedback. :confused:
And it looks like I might have to do it again soon. The guy selling me my '08 Ricochet hasn't replied to my last 3 inquiries... :rolleyes:
There are cases where you don't get what you were told - Plain & Simple. & sadly, this was one of them.
I know you feel "bad" about leaving that type of feedback, but he deserved it.
Think about those words again "he deserved it" :l
'Nuff said :).
EBay sent this e-mail. It ain't gonna stick. This is a test case to eBay. What I'm surprised by is the new protection limit $20,000. However, unlike the previous link to Paypal conditions is gone from the eBay listings. I wonder if they've changed those conditions? I mean, they lift it up by what sounds like a nice amt but finding the conditions ain't that easy.
__________________________________________________ _______________________
Changes to eBay.com.au scheduled for 15 July are being postponed until the review process with the Australian Competition and Consumer Commission (ACCC) regarding its recent draft notice is complete. As previously announced, eBay.com.au is continuing to work with the ACCC to achieve an outcome that benefits buyers and sellers.
Changes that came into effect on 21 May 2008, requiring all sellers to offer PayPal, will remain. These changes mean that all buyers have the option of choosing PayPal, the safer payment method for shopping on eBay.com.au. Payment methods that are currently permitted will continue to be allowed on eBay.com.au until further notice.
Other recently introduced safety measures, such as PayPal Seller Protection and increased PayPal Buyer Protection (now up to $20,000) will also remain.
eBay regrets any ongoing uncertainty that this further delay may cause and will advise you of any future plans for implementation following the ACCC process.
As always, eBay appreciates the feedback received from the Community and will use this input to consider where we can make improvements that benefit both buyers and sellers.
eBay remains committed to improving safety and we will continue to look for ways to improve the shopping experience for buyers which will subsequently benefit both sellers and eBay.
Please note that some of our onsite communications may still refer to changes taking place on 15 July 2008. These communications are in the process of being updated.
Regards
The eBay Team
Yeah, okay. From what I understand of it, the community response to these strongarm tactics has been overwhelmingly negative. Or maybe there's a capital C for a reason, a proper noun for some obscure internal eBay commite :mad:Quote:
Originally Posted by STL
Speaking of sachets, I've noticed this a lot lately, and when I got my kup the other day, it just really got to me.
That being, why doesn't anyone use boxes anymore? They put this nice stuff into freaking envelopes. Granted it was well packed within it, man, I couldn't imagine myself using anything but a box for these things. And it's not like it would put them out when you pay $8+ for postage and the sticker says it really cost them $4.
Anyone else annoyed by this trend of using envelopes and not boxes anymore?
________
Top Penny Stocks
I don't mind satchels as long as they're packed w/ lots of bubble inside.Quote:
Originally Posted by MV75
But hey, my guy used a frickin' A4 envelope to wrap up a BT. That's a pretty tough act of stupidity to beat.
Whenever I post several boxes of items at the post office, they try to remind me that an express post satchel is cheaper, especially if I had bought the boxes there as well. Both the express post and regular post satchels can work out cheaper between 0.5kg to 3kg, especially from QLD to WA/SA/NT. The problem is the size of the item - it may not leave enough room for adequate protective packing material, or the satchel isn't big enough to take 3kg worth of stuff anyway.
I have used them a lot myself, and try to protect the item(s) after one item I sent a few years back got a little crushed (fortunately the buyer only left neutral feedback for it) because I didn't think about padding it within the satchel.
As such, I only use them if it is for something I can protectively pad, or isn't going to be damaged in the satchel. But for others who are trying to make a decent profit from their ebay sales, it would be very tempting to take the cheaper (satchel) option and risk damaging the item in transit and claim it is the fault of the postal service.
Personally I'm glad that eBay has done this. In my personal experience Power Sellers often manipulate the bid by pretending to be a different bidder and raising the price of the item (even to the point of winning the item themselves and offering you a second chance). Once you get the item, they usually deliver poor customer service, taking two to three days just to reply to a single message, not posting the item out until the end of the working week (what's the point of paying extra for express postage when the seller takes a or two week just to post the item?), provide no packaging, etc. (this is all with immediate payment btw). Even if they do all this I would still leave them a positive feedback.
But when they misrepresent the item they're selling (e.g. this one time I purchased a Transformer Movie Deluxe Class Autobot Jazz, it took three weeks to be delivered, I paid for express postage btw, when it finally arrived I found a Fast-Action Battler Aubot Jazz). Let me clarify, the item was called "Transformers Movie Deluxe Class Action Autobot Jazz", the description repeated used the words "deluxe class", the words "fast-action battler" was not used once, and the pictures where of the Deluxe Class Autobot Jazz. When I talked with the seller, he said that the word "action" was used in the title, and I was in complete disbelief. Despite branding the words "deluxe class" throughout the item's description and depicting images of the Deluxe Class Autobot Jazz, he justified himself by saying that he used the word "action" once in the title. I was forced to give him a positive feedback despite all this in fear of getting a negative feedback from him.
That's a freakin' terrible story. I would slap the f---er out for u if I met him. What an absolute @r$eQuote:
Originally Posted by Nova Prime
We were talking so much about this ebay thingie as a buyer... i'm sure it'll work out well.
What if we're the seller? I recently had a buyer who bought but didn't pay for an item. Now i can't leave him a -ve feedback. I'm classifying him as a joybidder. Doesn't this system actually disadvantage the sellers?
can't you discredit him and ask ebay to give him 1 strike.Quote:
Originally Posted by Tropisetron
once he receives 3 strikes for such actions, he'll be "banned" from ebay
so you're not in the losing end either...but yes, the system kind of sucks but it's been benefiting me as a buyer now
As I have previously stated in the discussion, I think eBay messed this one up. The problem was sellers holding buyers to ransom. Now the opposite is true.
Since the buyer's duty is essentially complete at the moment of payment, the better way to solve the issue of buyers being afraid of retaliatory feedback would be to activate buyers leaving feedback only once they have received feedback first. That way, the buyer - once their end of the transaction is completed - is credited with fulfilling their obligation, and the seller has to come through, since their obligation is to deliver the goods.
Yes, there will always be moron buyers who are impatient or who don't read the description properly, but if you check a seller's feedback, you can usually spot them.
+1 moron to meQuote:
Originally Posted by dirge
Why would someone Win an Auction/BIN an item if they honestly had no intention of ever paying for it?
Don't saps like that have better things to do with their time? :confused: