yea. been saving the necessary documents/pics to tackle it that way.
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I'm still trying to get a response from them. Been over a month now.
Got my mp-arcee from them no issues.
I was going to run through my waiting orders to check some dates and see if anything is now going to go through PayPal claims, but the site conveniently seems to be down at the moment.
Hopefully the site hasn't gone kaput again and needs to be rebuilt.
Still working now
Question, I pre ordered the dairugger vehicle force Voltron was due this month but I noticed that it?s been pushed to April and the price went from $470sgd to $550sgd will they honour my pre order price or try and charge me the latter?
Thanks in advance for any info
Received IF Ultra Magnus and BFB Kalavinka yesterday. Can't say I had any issues with the transaction at all. Everything shipped within a few days of full payment and it was all in good nick when it reached me.
Still not responding to questions about existing orders, but I can get a reply to an address change email.
Frustrating.
For the first time in years of buying from OMP I've had an issue getting items shipped to a parcel locker. It looks like DHL international have recently? outsourced to Aramex (used to be called Fastaway Couriers). Aramex aren't affiliated with Australia Post, so they apparently can't deliver to a parcel locker. DHL must've previously used Australia Post. Anyway, not OMP's fault, I doubt they're aware of what happens with DHL Australia's choice of contractor. It's just disappointing to have items held up in transit on the other side of the country with no contact.
Oh btw, Googling reviews of Fastaway aren't pretty... DHL advised they have received a lot of complaints about Aramex as well, so hopefully they'll see the light and choose another provider.
Oh, so that's why Amazon stuff from the US has been shipping via Landmark or AusPost whenever I choose my Parcel Locker. I wonder if OMP would be willing to use another postal service....