ToysRUS (USA) now shipping internationally

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Originally Posted by SuspectimusPrime

Got my order confirmation 2 hours after placing the order, quite happy with not missing out on Hotspot!

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I ordered GDO Hot Spot, Power Dive, Bluestreak, Swerve and DOTM Air Raid (some member here was searching for him, cant remember who - if you know who message him it can be found on this site) My order got confirmed in a couple of hours as well! Hot Spot & Power Dive are WAY cheaper here than BBTS :D

Note about Swerve: Swerve is listed twice - one with a photo and one without. When i had the photo one selected it said could not be shipped internationally, so I deselected him and got the one without a photo and it went through no probs! :)

P.S: They are not shipping GDO Wheelie :(

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Originally Posted by BigTransformerTrev

P.S: They are not shipping GDO Wheelie :(

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Ah, that sucks! But they did have GDO Wheelie for a couple of weeks now. I got my deluxes before that and had to pay $120 shipped (got a discount on some, but Wheelie costed me $45 :eek:). Luckily you could get one pretty cheap even outside TRU.com - see PM ;)

Really really annoying that it will not accept PayPal. Might go back to ebay...

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Originally Posted by SuspectimusPrime

Just nabbed Generations GDO Hotspot, Powerdive and Megatron for a steal, very happy -- have been waiting for Hotspot to appear on the website for ages. Hopefully I get a tracking number soon... :o

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A bit old, but this package arrived on the 27th. Very surprised by the shipping time, was not expecting this package to arrive until 2013. It was also checked by customs, who kindly did not open the original packaging of any of the figures, and placed all 3 figures into a box that fit them snugly (Guess that counts as good feedback for Aussie customs?) :)

Hot Spot's box was damaged -- there was a puncture mark on the front of the box :(, but it looks like the damage was done before customs went through it, as their packaging was immaculate.

it seems the off-line TRU store always better deals? I heard it from my mate in US.

How long did it take for them to ship out items? I've ordered one and they still haven't sent me the shipping confirmation or tracking id, I ordered on the 30th.

They don't send you any notification, and will only contact you if the items are out of stock. My items arrived within two weeks.

Then how do I track my item? I haven't received a tracking code yet.

I received a shipping confirmation and tracking number from i-parcel a few days after placing my order. I only ordered in early Jan though so it's possible that this is something new. Shipping time from the US is generally on the order of 10 business days, but may sometimes take up to 30.

You could try contacting i-parcel directly and see if they can provide you with a tracking number otherwise you'll probably just have to sit tight until it turns up at your door. :)

Sounds like it is something new... which isn't surprising, as they are a new set-up. Still probably working out the bugs.

Typical - I was going to cancel my pre-order of Grimlock & Blaster from BBTS as it seems absolutely everywhere has gotten these toys in before them, and then order them from Toys R Us instead. But for some reason you can get Grimlock delivered but not Blaster :confused:. It's weird that BBTS have had Blasters discs/cassettes in for a forntight but still no Blaster himself.

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Originally Posted by BigTransformerTrev

Typical - I was going to cancel my pre-order of Grimlock & Blaster from BBTS as it seems absolutely everywhere has gotten these toys in before them, and then order them from Toys R Us instead. But for some reason you can get Grimlock delivered but not Blaster :confused:. It's weird that BBTS have had Blasters discs/cassettes in for a forntight but still no Blaster himself.

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Blaster is the third release of a mould within a short amount of time, so he should be as rare if not rarer than Soundblaster. However Soundblaster was released en masse with Soundwave - always looks as though the numbers of Wave 1's are produced more than any following waves. Also the Autobot discs are accessories to Blaster, so I would imagine a lesser chance of somebody picking them up if they did not already get a hold of Blaster.

ToysRUs.com has a habit of slowly releasing figs onto their website, with a chance that they may not even list it if the fig sells really well in domestic retail. In the same wave assortment, I was waiting a few weeks between the release of GDO Megatron (2/4 per box) and GDO Hotspot (1/4 per box, but rarer and pricier on eBay because he's more well known than Powerdive, also 1/4 per box). Just sign up for notification of the figure you want and then pounce on it as soon as you get that email!

If you're looking to pay by Paypal, just be mindful that it can get a little complicated dealing with a 3rd party (iParcel)...
I purchased some items for my son on the TRU website and chose to pay by Paypal early this month.
The TRU website directed me to the Paypal website (this after I'd entered all my details as well as items selected into the TRU system for the purchase) where I then confirmed my payment (which was transferred to iParcel via Paypal).
The problem arose when the TRU website showed "System Error" at the final "Thank you for your purchase" page.
The money was already paid to iParcel but the TRU system strangely lost my order.
I immediately contacted TRU (via email and then a phone call) who confirmed that their system didn't log my order and they couldn't help me.
Attempts to contact iParcel were futile UNTIL I lodged in a Paypal claim.
iParcel then emailed me 2 shipping tracking numbers and asked that I drop the claim.
I immediately replied for them to confirm what was ordered plus the address... it's close to 10 days now and I've not heard back nor have I received my money.
Paypal tells me that the money should be retrieved by day 11 (fingers crossed).
I'm now unsure on what to expect but I'd not recommend anyone pay by Paypal if it involves a 3rd party (like the TRU website does) as TRU simply washed their hands from all this and iParcel don't reply to their emails... I'll stick to credit card payments direct to the retailer in future :mad:

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Originally Posted by dat70sdude

If you're looking to pay by Paypal, just be mindful that it can get a little complicated dealing with a 3rd party (iParcel)...
I purchased some items for my son on the TRU website and chose to pay by Paypal early this month.
The TRU website directed me to the Paypal website (this after I'd entered all my details as well as items selected into the TRU system for the purchase) where I then confirmed my payment (which was transferred to iParcel via Paypal).
The problem arose when the TRU website showed "System Error" at the final "Thank you for your purchase" page.
The money was already paid to iParcel but the TRU system strangely lost my order.
I immediately contacted TRU (via email and then a phone call) who confirmed that their system didn't log my order and they couldn't help me.
Attempts to contact iParcel were futile UNTIL I lodged in a Paypal claim.
iParcel then emailed me 2 shipping tracking numbers and asked that I drop the claim.
I immediately replied for them to confirm what was ordered plus the address... it's close to 10 days now and I've not heard back nor have I received my money.
Paypal tells me that the money should be retrieved by day 11 (fingers crossed).
I'm now unsure on what to expect but I'd not recommend anyone pay by Paypal if it involves a 3rd party (like the TRU website does) as TRU simply washed their hands from all this and iParcel don't reply to their emails... I'll stick to credit card payments direct to the retailer in future :mad:

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Yeah, this happened to me too - paid by Paypal, got an error, order non-existent at Toysaurus, made a new order and paid by credit card, iParcel received both payments and sent me two packages, one of which was the original order.

Damn! that was irritating. Chucked a bunch of stuff in my cart, all qualified for international shipping, get to checkout and two items NOT for international shipping apparently. But their pages said they were! They were also the 2 itmes I wanted most as well, the other were mainly there to justify postage.

Thanks for wasting my time TRU! :mad: AS it happened a site survey came up. Boy did I let rip on that!

Strangely when I re-attempted to order the same toys last night (due to the initial screw up with the website early this month), I noted that the shipping costs have gone up exponentially.
What was previously quoted as $120 for shipping the same items in early Feb, has now gone up to $225! :eek:
so unless you're chasing up some exclusive not sold locally, there's no savings to be made when shipping is factored in.

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Originally Posted by dat70sdude

Strangely when I re-attempted to order the same toys last night (due to the initial screw up with the website early this month), I noted that the shipping costs have gone up exponentially.
What was previously quoted as $120 for shipping the same items in early Feb, has now gone up to $225! :eek:
so unless you're chasing up some exclusive not sold locally, there's no savings to be made when shipping is factored in.

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That's really dissapointing to hear. I ordered a bunch of toys off them before Christmas and was very impressed how cheap the shipping was, and the toys themselves were quite reasonable. Maybe they have discovered they were not gouging as much on international orders and they could

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Originally Posted by dat70sdude

Strangely when I re-attempted to order the same toys last night (due to the initial screw up with the website early this month), I noted that the shipping costs have gone up exponentially.
What was previously quoted as $120 for shipping the same items in early Feb, has now gone up to $225! :eek:
so unless you're chasing up some exclusive not sold locally, there's no savings to be made when shipping is factored in.

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Same - I ordered 5 deluxes before Xmas, and they shipped for $28. Very reasonable. Went to order 4 of the BH deluxes today, shipping was just shy of $100!

I let rip on the survey too...

I looked back over my bank statements and emails, and they never refunded or cancelled the outstanding Voyager Dreadwing toy. Since they were almost impossible to contact the first time, I'm not too optimistic about getting a refund for the toy, or any of the shipping that covered it either.

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Originally Posted by griffin

I looked back over my bank statements and emails, and they never refunded or cancelled the outstanding Voyager Dreadwing toy. Since they were almost impossible to contact the first time, I'm not too optimistic about getting a refund for the toy, or any of the shipping that covered it either.

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That truly sux; my GDO Voyagers arrived in a non-Hasbro box that fit all 3 of them snugly and it's for that reason that I've recommended them.

Do you have a record of its non-delivery? Maybe a checklist that came with the package upon arrival, or an email that says that they're unable to deliver it but won't refund you?

MP Thundercracker is $113 shipped here. Not bad. I'm comfortable with that.
How is their packing with large items?:cool:

If anyone is still looking for an MP Thundercracker, I just ordered one from here at 20% off... including shipping it was ~$86 (I grabbed a couple of other smaller items so not sure exact price alone). The site says the sale was for Friday and Saturday... it may still be on for part of today if they're talking local time?

...I did have a bit of a problem through the checkout system with an error screen after placing my order; but I contacted i-parcel immediately and they've advised they've been "pre-alerted" that my order is coming to them (fingers crossed :confused:)

Reasoning for that giant shipping increase here at USPS (via Fwooshcast)

That source kinda fizzled out fast.... I tried to buy 7 items last night, all saying at their product pages that they could be shipped internationally, only to be told at the checkout that 6 of them cant. Didn't bother with just a single item. :(

Now if only Amazon America would be more prolific with their items, as they are still pretty good with prices and shipping.

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Originally Posted by lcz128

Reasoning for that giant shipping increase here at USPS (via Fwooshcast)

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Well that explains why the USPS quotes at BBTS are close to the UPS quotes now. The postal service (USPS) shouldn't be more expensive or close to the price of a courier service (UPS). I wonder if this is a result of prolonged high fuel cost, which would now be the main expense of both services... overshadowing whatever costs were making UPS more expensive in the past.


This is also not good for anyone going on future US trips (and BotCon) that result in more purchases than the airlines will accept... as USPS were already very restrictive with box sizes, so up to 15% more is going to mean cutting back on what you want to buy and bring back. :(

Damn, i was checking a few things out this morning.

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Originally Posted by griffin

That source kinda fizzled out fast.... I tried to buy 7 items last night, all saying at their product pages that they could be shipped internationally, only to be told at the checkout that 6 of them cant. Didn't bother with just a single item. :(

Now if only Amazon America would be more prolific with their items, as they are still pretty good with prices and shipping.

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Thats what I found as well. Dammit, it looked so promising at the start.

Does anyone else have an issue with having their Australian shipping address saved with their ToysRUs account? My account still has my billing account address details which are Australian, but my shipping address details are blank and it will only let me put in an American address to save. I'm thinking that must change when you order an item and tick 'ship internationally or something'.

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Originally Posted by BigTransformerTrev

Does anyone else have an issue with having their Australian shipping address saved with their ToysRUs account? My account still has my billing account address details which are Australian, but my shipping address details are blank and it will only let me put in an American address to save. I'm thinking that must change when you order an item and tick 'ship internationally or something'.

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International orders can only ship to the billing address. nothing to worry about.

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Originally Posted by millhouse

International orders can only ship to the billing address. nothing to worry about.

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Cheers, thanks mate :)

Except it seems they won't ship Soundwave here...

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Originally Posted by 1AZRAEL1

Except it seems they won't ship Soundwave here...

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doh :rolleyes:

Just thought I would let people know that lol :p

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Originally Posted by 1AZRAEL1

Just thought I would let people know that lol :p

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Yeah we already learned the hard way :)

I am a bit concern about the exclusive Soundwave. I don't think I be able to obtain one in AU TRU in Perth. I have placed reserved on the Japanese version, even though is not all the cassettes.

Is a shame that this being so hot, there is so little stock is a bad call.

cooooolhope they get some in sooon

Received mine...but in the States. Also, I was told that it was left in the rain for a day before being brought inside...box was soaked through.

Hopefully all is still in tact, gave up on preserving boxes when I moved here.