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And here I thought I was up early! :pQuote:
Originally Posted by Hursticon
I've had this empty warehouse happen before, usually when a preordered item has just come into stock. Nothing went missing after it sorted itself out so you should be ok. :oQuote:
Originally Posted by Megatran
TAV Runabout just showed up on hlj again.... But is only 1 per customer.... Any hlj shoppers not want it and can get me one?
You need a Melbourne member though.Quote:
Originally Posted by Krayt
He's gone again now :-(Quote:
Originally Posted by drifand
And no, I don't need a Melbourne member.... We're an Australian group of mates..... You know..."OZ".... :p
I know but shipping interstate will not be cheaperQuote:
Originally Posted by Krayt
At times I've had to re-log in to my account when moving through the purchasing process. It can be frustrating. Do others experienced this as well?
That happened to me last night, and my browser wouldn't try to automatically log me in like on other password screens (I only have it set to log into three sites, but it will automatically detect and offer to log in to any password screen). So I had to manually log in a second time when doing the payment screen.Quote:
Originally Posted by Megatran
Maybe it's just added security, which is always a good thing.
Happen to me from time to time.
It will bug me if I am trying to preorder something hot and I have to relogin again and miss out.
Happened to me last night. Missed out on Optimus Prime Transforming Pen. Was hoping to replace the one I lost. :(Quote:
Originally Posted by drifand
UW Menasor dropped into my private warehouse last night.
I will say this for HLJ - unlike BBTS if they say August they mean August :)
It's just a bugger of timing as we've had a ton of BIG bills come in :eek::o
You are not wrong but bbts is just US based which is why they take longer to get the items in stock.Quote:
Originally Posted by BigTransformerTrev
The main praise for hlj is they do not scalp their prices.
I don't have a problem with BBTS taking longer to get stuff. I just have a problem with them saying they will get something in a certain month and then it constantly getting pushed back. They really need to give more conservate and accurate estimates rather than these hopeful ones that never seem to pan out.Quote:
Originally Posted by drifand
I have one (non-TF) item that has been pushed back every quarter for two years now :(
QTF Starscream, Thundercracker and Skywarp:
http://www.hlj.com/scripts/hljlist?q...leaseDate+desc
New TAV items including Microshooter Drift, Sideswipe & Stepper pack, Bumblebee Supreme mode and "Ground Beacon General":
http://www.hlj.com/scripts/hljlist?q...leaseDate+desc
I got my pre orders confirmed.
These cuties are available for preorder.
EDIT: https://www.hlj.com/product/TKT83591/SciQuote:
QT Crossovers QTC02 - Evangelion (3-pack)
(Unit 0 is yellow Optimus truck, Unit 1 is purple Optimus truck, Unit 2 is red Optimus truck - w/ new heads)
Another odd-ball QT Crossover. Pre-order for October release.
QTC01H Hello Kitty Halloween Edition 2015.
I get what you mean, I guess is kinda tough in their case as they need to continue to chase items for customers with orders outstanding.Quote:
Originally Posted by BigTransformerTrev
Hope you didn't get played out halfway stating they not bringing it in though.
HLJ just shipped my Private Warehouse items today (Saturday)... which is pretty good.
I know they don't really do Christmas/Boxing day in Japan, but I didn't expect my items to be packed and sent until Monday (I did the shipment request last night, on Christmas day).
It's estimated to be 2-7 business days... so I wonder if I could actually be lucky enough to have it arrive by Thursday (4 business days) to count as 2016 acquisitions. I also wonder if the postal service would be clear of the Christmas backlog by now, as most presents would have been posted early enough to be delivered before the 23rd. (I would have thought the next couple weeks would be the quietest for the postal system, as many businesses are closed for a week or two to not be posting anything, while most regular people would be recovering from pre-Christmas spending to be posting much for a while.)
That's the good thing about ordering the late Dec/early Jan release stuff from Japan. There is usually very little hold up as far as online shipping goes - apart from the New Year Holiday.
I wouldn't get your hopes too high for a speedy delivery though griffin. This *is* Australia Post we are talking about ;)
I was very surprised to get a payment request on Xmas morning for Road Rage and then to get the shipment confirmation a few hours later.
Mine have already left Japan and now to see what day they arrive in New Zealand
Xmas in Japan is pretty much like Valentine's Day. There's lots of shopping and people get excited and stuff, but it's not a public holiday. Less than 1% of the Japanese population is Christian.
That might be why they don't have the tradition of Christmas, but it isn't a reason why they wouldn't adopt it if their retailers and economy needed another day of heavy consumer spending. Just look at how quickly singles day in China became a record breaking day of spending in just 20 years.Quote:
Originally Posted by GoktimusPrime
Only 11% of the Australian Population are devoted Christians (go to church)... so Christmas isn't big here because of its religious origins, it's big because of commercial marketing and the dependence of the Retail sector of the billions they want us to spent during this month.
Dec 23 (Emperor's Birthday) is a public holiday. And Japan has lots of other public holidays throughout the year, including two different week long holidays (Golden Week and Silver Week). But yeah, Japan has plenty of public holidays, but just different from ours.
Just had another bad experience with HLJ. I got an email today about the Star Wars Black Series Kylo Ren and MP Hot Rod in my PW I asked last week to be shipped. They can not find the Kylo Ren figure in their warehouse. I know Trev had a similar issue with BBTS. I wonder if they have a theft problem at these places or if the staff are sending out the wrong products to customers. :(
Guess I'll have to buy my Kylo Ren from Big W now, but it's not the exact same figure.
Bit disappointed. HLJ have moved their release date of MP Shockwave a few days back which puts him 2 days outside of my current PW's time limit. I emailed them and asked them nicely if I could get a two day extension and this was their response:
Quote:
Hi, Trevor-
Thanks for writing!
We're afraid that if Private Warehouse's 60-day clock runs out, shipment of items older than 60 days is an automated process. Time extensions are unfortunately not possible, as our Help Center explains:
http://support.hlj.com/hc/en-us/arti...e-60-Day-Limit
Although it is unlikely, we hope it might arrive in time and enter your Private Warehouse in time for you to create a combined Private Warehouse shipment (it would not be included in an automated shipment; you would need to create a Private Warehouse shipment combining the items before the 60-day clock runs out), but we do not know if that will be possible.
We appreciate your understanding, and your business with us!
Best Regards,
Mark Kutsugi
HobbyLink Japan
http://www.hlj.com
Wont rant against them too much since it is their policy but it's disappointing that they wont do something I'm sure would take one of their techies less than a couple of minutes to arrange, especially considering I've been a customer for many years and have spent thousands with them.
Oh well
Did they offer you a 20% discount voucher?Quote:
Originally Posted by DELTAprime
It happened to me once, and they gave me a 20% off voucher, which saw me getting a lot of the MP's at a great price.
Funnily enough the figure that they lost went back on sale and I ended up getting him anyway.
Fastest service I've experienced. Shipped Friday, waiting at post office today (Wednesday).
I got my notification for the arrival of Ratchet yesterday in my PW, but when I decided to add a couple of Q TF's on the order before having it shipped, it took a whole day to process my payment - very unusal for them.Quote:
Originally Posted by Megatran
Still awesome postage times for them usually though, hope it happens again this order :)
I'm now into my 10th business day waiting for MP Shockwave from HLJ. SAL though. :(Quote:
Originally Posted by Megatran
I thought that was pretty standard for SAL. Used it once, took about a month without tracking. Never again.Quote:
Originally Posted by Omega Metro
Yes. I think I've learnt my lesson.:)Quote:
Originally Posted by Megatran
I always use EMS from HLJ. Usually its not that much more than SAL, and it arrives much quicker and has tracking.
I think for parcels with higher weight it is more cheaper to ship via EMS. But don't quote me on that.Quote:
Originally Posted by TAAUBlaster
Also HLJ has relatively cheaper shipping cost compared to say AE. Does HLJ have a discount partnership with Japan postal service?
Amazon could learn a thing or two from HLJ when it comes to shipping several odd-shaped items in a big box, by plastic wrapping the lot before putting it in a box...
http://www.toycollectors.com.au/blog/d223.jpg
Amazon uses a parcel box? Reminds me of this post by Lint. Just slap on a label sticker & out she goes. :rolleyes:Quote:
Originally Posted by griffin
Quote:
Originally Posted by Lint
My photo of my Predaking is a couple pages after Lints... so yes, I've had the best and worst of shipped items.Quote:
Originally Posted by Megatran
I find BBTS the best at tetrising boxes :) Had a huge box with a lot of odd-shapes inside (mix of Hasbro, third party stuff, and an anime fig for a buddy), and after taking everything out to inspect the contents I couldn't figure out how to get it back inside the box without the lid puffing upwards :pQuote:
Originally Posted by griffin
Love it when online companies place this much time and attention to packaging.
Wow I thought it was standard at least to brown wrap the box?
That's shocking even for a non misb collector as is very hard to resell it at a decent value.
Another parcel arrived safe and sound in true HLJ style.
Wonderfully prompt service & delivery!
Artfire and Godbomber dropped into my PW on Friday, shipped them both by EMS Express and it arrived yesterday! Normally I ship everything by SAL standard which takes 2 to 4 weeks (mostly 2 weeks) to arrive.