Brace yourself. I got an email reply from AE after my second enquiry through their 'Contact Us' section of their online store. I was advised they had shipped a replacement. Got it today via EMS. :eek::)Quote:
Originally Posted by Megatran
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Brace yourself. I got an email reply from AE after my second enquiry through their 'Contact Us' section of their online store. I was advised they had shipped a replacement. Got it today via EMS. :eek::)Quote:
Originally Posted by Megatran
That is certainly refreshing and nice of them.Quote:
Originally Posted by Megatran
I had been holding a few MPs from last year that I had forgotten about, shipped and received in under 2 weeks, overall very happy with the packaging and shipping (not happy about the AUD at the moment though....)
I have 6 MP Tracks that I have paid for for over a year now. I had forgotten about them until last week. How long does it take for them to 'pack' it and send out a shipping payment email? I have sent 4 emails so far with no response.Quote:
Originally Posted by Cleon
Check your AE user control panel for a shipping option. If there isn't one you might be looking at a visit to your bank for a chargeback.Quote:
Originally Posted by Omega Metro
go back to the first few pages and u'll see that i've gone to your situation. But in the end I did get my goods.Quote:
Originally Posted by Omega Metro
Probably took ~6 months lol. I guess they had to find it or something. Don't expect them to contact you about it though. They just have automated emails and pretty much the standard scripted order/invoice messages.
whenever I'm ready to ship a bunch of stuff from them I just go to my user page and pick the items I want to ship. I then pick the shipping method and submit. within a day I get an email asking for the payment to be made for shipping.
never had a problem with this process. hope that helps.
Thanks guys. I actually got a response today and a shipping payment request. I was mainly concerned because the order had been sitting there for over a year.:o
Ordered FFM Gundam Wing 0 Endless Walts, got notification for shipping payment .
Waiting for them to ship.
As I have advised buying from AE = do not alter your orders including address etc.... it is known to stuff up.
And I just got notification that they have shipped.
I had a large box of stuff I've been building up for months turn up a week ago. well packed enough that two protrusions through the outer box and nothing was damaged. Great source for Asian releases at good prices, shipping can sometimes bite a bit but it's generally pretty reasonable.
The only main disadvantage is upfront payments for the item, if the conversion rate were good then is not bad. So far, I have no cancellations of what I paid.
My GUNDAM FIX FIGURATION METAL COMPOSITE Wing 0 arrived and it was well packed. zero incidents since avoiding any local retailers. :)
The Major differences are:
1. I don't need to send an email asking for update.
2. I dont need to chase up when they will ship my paid item after I paid shipping.
3. The packing isn't an economy tight arse standard.
4. I dont need to pay express and it still comes faster than most local retailers.
Second Gundam Metal FIX Wing gundam by AE shipped out no issues.
Anyone else having issues with the website? Trying to get on to find a tracking number as a shipment is well overdue but I'm getting a contact the webmaster page
I just tried to get there and there isn't a website for me, 'website cannot be found'.
perhaps they are doing some maintenance.
they tried to update it a few weeks ago and it didn't go well, they might be trying again. I wasn't a fan of the new interface, but happily they rolled it back in less than a day.
Website still alive, my chogokin Macross VF-1J arrived, no issue, no need to mail. It just works. LOL
Hey another retailer that doesn't charge GST. :)
Bought a couple of SHF figuarts from here, one of them is the Kamen Rider zero, purchased at RRP not extortion prices. Got a notification it arrived in their warehouse choose economy shipping, paid Under $18 to ship and is on its way.
Hassle free, no stress in emailing, at affordable prices.
I noticed people buy local because they have that Oxipay option or any similar payment schemes. While I appreciate that it works, but provided the retailer send the goods? End of the day, is better that you control your financial situation and buy from reliable sources. These type of payment schemes are okay if a retailer is reliable, but when you put 3p transformers toys they are all over the place and will not release the toy in time, you just add a big grey area to your pocket.
As for hot items such as Bandai SOC, Macross, Gundam or metal build, I never rely on local sources as I know obtaining the item is that difficult, there is no way any local retailer can guarantee you one. <You should know this.
I am surprised so far this retailer I have zero issues for several years. I cant say is the best but it does the job.
Has anyone ordered from these guys recently? Still reliable?
I just got my Metal build Hana from them. My entire bulk that was sent surface mail has arrived in Australia, just waiting.Quote:
Originally Posted by Sol_Bad
But I heard there are communication issues, such as Email not getting through etc. I still use them. I dont recommend Nippon Yasan.