No evidence eh?
If you get a good parcel next time, at least you know what to do to get a good deal for real :)
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No evidence eh?
If you get a good parcel next time, at least you know what to do to get a good deal for real :)
The Amazon customer service person at the other end of the chat line put me on hold for more than a few minutes at the get-go before offering a full replacement or refund. I like to imagine she spent those good few minutes sifting through a sea of similar complaints from other angry customers who bought this item.:DQuote:
Originally Posted by kurdt_the_goat
well it's a resolution of sorts and will be entered in their system as an unneccesary expense.
Now all you have to worry about is enjoying your new predaking.
Mine arrived on saturday...
http://www.toycollectors.com.au/blog/a747.jpg
Now to see if I can send it back for a replacement.
While the item remains suspended (under review - likely due to the complaints and refunds), they can't issue a replacement... so I have to get back to them when Predaking is available for ordering again.
As long as the item remains unopened, I have until October 10th to request a replacement.
After a bit of nagging, they issued a return authorisation.
Unfortunately, since it is likely a different address, the post office is not likely to allow me to 'return to sender' for free. (the original address label is covered up by an Australia Post shipping label, so unless their tracking computer has Amazon's address, they won't know where to return it to)
So either way I'm out, as I'm likely to be paying a lot in shipping (it is heavy), and since I want the packaging, the other option is buying another one and selling this one at a loss.
That's Amazon for you!:mad:
That be so annoying ! you could also get a discount on it from them instead couldn't you ?. so at least you wouldn't be selling it at a loss ..Quote:
Originally Posted by griffin
If I send it back for a replacement, and have to pay postage (because it might not be going back to the exact location that sent it, so might not qualify for return-to-sender), it will cost me a minimum of $62.35. :(
(just goes to show how good Amazon shipping is)
I might look at getting the partial credit instead, and just see if I can sell this one for at least the difference... And see if I can remove the labels without damaging the box too much.
I'd be interested :)Quote:
Originally Posted by griffin
posted in the other amazon link :) thought it disappeared.
http://otca.com.au/boards/showpost.p...&postcount=118