Universe 2.0 Cyclonus Pics

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Originally Posted by GoktimusPrime

Remember that you can leave feedback for Takara-TOMY. :)

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This doesn't seem to be the proper channel for taking issue with a defective product. Also, are you also taking for granted the fact that most of us don't speak Japanese or have access to Japanese addresses?

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Originally Posted by FFN

I think we tend to keep quite when expensive imported things are busted to lessen our buyer's remorse. Not me, if it's busted crap, I'll say it's busted crap :D

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same, Henkei TC is an expensive floppy turd

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Originally Posted by jaydisc

This doesn't seem to be the proper channel for taking issue with a defective product. Also, are you also taking for granted the fact that most of us don't speak Japanese or have access to Japanese addresses?

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FFN made a comment and I've tried to lend him some assistance. There's no need to take it further than that.

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Originally Posted by FFN

I am amused by the fact that unimpressive paint jobs are inspiring people to declare holy war on Hasbro compared to a relatively expensive, highly sought-after Henkei seeker exclusive being kinda broken almost across the board.

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I am peed off at TakTom for such blunder (it seems the whole range of Henkei Thundercrackers released) and it does suck and its very disappointing. It also goes back to show that despite them not willing to implement severe production cost cutting measures like Hasbro, they are gradually slacking off when it comes to Quality Control making purchases from them a 'risk' of sorts.

Does TakTom doing the above suddenly excuse Hasbro for presenting us with a vastly superior promo pic and then a severely inferior final product with blatant and clear cost cutting measures for profit maximizing?

Hell NO!

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Originally Posted by GoktimusPrime

FFN made a comment and I've tried to lend him some assistance. There's no need to take it further than that.

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But you've made similar comments elsewhere which give (me at least) the impression that if you have a problem with a Takara product, a replacement or fix is a quick contact away. Your comic seems to reinforce that. I'm simply asking if that quick contact requires knowledge of the Japanese language or a Japanese address.

whoa I dont think Id want to work in Takara anymore, they tie people up for a mistake ... harsh!:D:D:p. Erm kup what problem on the henkei Thundercracker are you saying? Can you enlighten me on the issue as I dont have one. :(

Oh and on the Cyclonus final product...meh knew theyd scrimp on it as usual. not surprising for me. It all about the packaging this days not the toy itself.

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Originally Posted by jaydisc

But you've made similar comments elsewhere which give (me at least) the impression that if you have a problem with a Takara product, a replacement or fix is a quick contact away. Your comic seems to reinforce that.

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That comic is actually based on what really happened to me when I got MP Convoy ('cept for the very last panel :p). You should've heard the guy when I told him I was in Australia - he nearly fell off his freakin' chair!

So my advice is just based on my personal experience. I have never guaranteed that others will necessarily receive the same results, but the option of accessing Takara's customer support (either online and/or via telephone) and/or using their feedback survey (they want customers to tell them what they think about their products).

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Originally Posted by jaydisc

I'm simply asking if that quick contact requires knowledge of the Japanese language or a Japanese address.

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Obviously it involves the use of the Japanese language. If you were to contact Hasbro you would be required to use the English language. As for requiring a postal address, I've already addressed that in the linked sticky.

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Originally Posted by GoktimusPrime

That comic is actually based on what really happened to me when I got MP Convoy ('cept for the very last panel :p). You should've heard the guy when I told him I was in Australia - he nearly fell off his freakin' chair!

So my advice is just based on my personal experience. I have never guaranteed that others will necessarily receive the same results, but the option of accessing Takara's customer support (either online and/or via telephone) and/or using their feedback survey (they want customers to tell them what they think about their products).


Obviously it involves the use of the Japanese language. If you were to contact Hasbro you would be required to use the English language. As for requiring a postal address, I've already addressed that in the linked sticky.

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Jay's point is that this option is non pratical to those who don't speak Japanese so its pointless to suggest it.

When it comes to Hasbro skimping on quality, that appears to be corporate policy now. People can defend it all they like but there is a huge difference between standard bad QC and Production Cost cutting.

Both Takara and Hasbro have recently been guilty of slacking off in the Quality Control department in recent times.

However Hasbro seems to have the systematic agenda of promoting vastly superior toy pictures in their catalogs and advertising and then provide a considerably inferior final product to the consumer in order to save on production costs but not the consumer price.

THAT rubs me the wrong way more than bad QC.

jaydisc, of course the methods Goktimus suggests aren't quite ideal - remember, we're leaving feedback from outside their intended market. The feedback mechanisms he suggests might not be _convenient_, but it's about as good as we'll get. We're not going to get a 13 number to a call centre in Albury for Takara feedback.

At any rate, let's bring this thread back to discussion of Cyclonus.

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Originally Posted by liegeprime

Erm kup what problem on the henkei Thundercracker are you saying? Can you enlighten me on the issue as I dont have one. :(

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Mate, I'll show you mine in person very soon :)