I received my mp18b in 4days after I got the shipping notice. My prob is my motormaster, its already end of sept and still no shipping notice.
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I received my mp18b in 4days after I got the shipping notice. My prob is my motormaster, its already end of sept and still no shipping notice.
Also got my MP18B Bluestreak with UW02 Menasor 4days after got the shipping notice.
Was this the revised motormaster that's coming with wave 4? Might be the reason it's taking so longQuote:
Originally Posted by megatren
No18b yet for me. A bit long
has anyone that pre-ordered lg-14 Magnus got their shipping notice yet?
Yes wave4Quote:
Originally Posted by ZoonMaster5000
recieved my mp12 and cw hotspot in 1 day from shipping notice :eek: via courier. i wasnt home but they left it around the back on the patio.
I can not fault the service i have received from PC after many many orders. My number 1 shop for bots.:)
Just got my shipping notice for the wave 4 limbs :) just waiting for the white prime to drop.
Bluestreak recieved. Happy with packaging.
However bot had scratches on bonnet. damn TT not having good QC.
Sideswipe received and the box is in impeccable condition.
2 1/2 weeks between shipping notice and delivery for an order I placed in July!!
Just received my MP-12 reissue.
Despite the lack of communication, it arrived at the updated address I requested, which was a welcome surprise. The box is in great condition too.
Thank you PC!
May as well post this in the feedback section. Like many of us I missed out on the MP Shockwave pre-order due to a site issue. I am assuming it is a site issue as everything worked on my end and it seems to be the case with others.
For some reason Shockwave showed as sold out after 1 minute even though other people managed to buy it for the next 20 minutes. Comments were made on PC's Facebook account about this issue but not directly addressed.
Suffice to say I am a little pissed about spending the last 30 minutes refreshing their page, hearing people continually say they just purchased it, and me being unable to do anything. Oh well here's hoping there is a second round.
I understand PC and for me this was acceptable being only 30 units each mp toy and a good price, it was sold out.
I managed to order shockwave not hot rod. It was a lucky draw and I gave attention to ONE of the mp rather than adding both to the cart.
Also for me my credit card is pre filled and I only needed to add csv to confirm making my order under a minute to be placed.
I had the issue with hot rod, though PC told me it was available it was locked out.
For me I have seen toys sold out under a minute so this is not new. The fact that PC is getting a larger batch the second run, you should be happy. I have chased toys which have only pre orders for one run and they never sell again.
I have gotten my first tf from them and had manufacturing paint faults but they gave me the opportunity to return for full refund or a $10 store credit which I just used on shockwave mp.
I will continue to use them as first choice at this stage
FYI stores like hlj do not even announce anything or will tell you when the item comes. Plus you do not even know where to look as they can publish it anywhere within their site.
Some of us refresh pages for half a day and didn't get the toy.
You have to understand that macross comparisons are new to most of the guys here. We have debates here of calling vs first in store and losing out on limited items which is like you said very common to you.
Yes and hence I said many here have Not experienced a hot item being sold out.Quote:
Originally Posted by jazzcomp
The difference is PC is ordering more stock as tf mp are not limited in most cases unless exclusive like blue streak or thundercracker.
Thundercracker was sold out under 5 minutes at PC for each run.
My issue is more to do with the fact that the item was pulled from my cart at the final payment yet people managed to secure the item well after me. There is clearly a site processing issue.
How fast were you? I did mine under a minute including discount code.
I had items in nippon yasan in cart and bomb out.
So again is really luck. The difference is they are restocking both mps whereas other hot toys don't get a second chance.
Same here I had both items in cart trying to proceed to checkout in the first 30 seconds there was definitely something amiss.Quote:
Originally Posted by Raider
Other than the fact that one of your items may have sold out before the other.Quote:
Originally Posted by ZoonMaster5000
Like said this was one reason why I choose to order one mp over the other.
Also to add, there were no restrictions in quantity per customer.
Nothing strange folks, you are just new to this.
I gotten worse under 10 seconds.
Not saying you got no rights to be pissed. I am saying this is normal for 30 units to be sold out under 2 minutes.
Well in all honesty I didn't know about the 10 min hold in your cart I just assumed it was whoever checked out and paid first.
There's always the next round, I just hope the prices don't go up too much!
I sympathize with you guys that had the rug pulled out from you while it was in your cart. Hopefully PC can help you guys out or at least make adjustments to how their ordering system works for future pre orders. You think this is bad, I order Limited Edition dolls for my wife on the Disney Store where the units are limited to say 4000-6000 globally and it's absolute chaos trying to secure one. They sell out in just a few minutes and there are the usual complaints on facebook of people missing out.
Let's all remember that you'll get another shot when PC releases their 2nd round of pre orders and also these will be available from all the usual Japanese sites as well. These two releases are not exclusives so everyone will be able to own 1 (if not 2 or 3 of these):)
Item in cart not equals item reserved for you for any site.
FYI only.
It should be :D
Quote:
Originally Posted by jazzcomp
I don't invent oracle databases or any other but locking mechanism for items are tested to give everyone a fair go.
You should checkout one of our members bought a Gundam toy at Nippon yasan. Paid and then had his order canceled and they raise the price of the item.
Now that is very low.
As we are going out of topic, I do respect people frustration from the experience.
This is however very normal.
It is lucky that this isn't an exclusive item and they have second run.
It wasn't that it was just in my cart, I had passed the first pages of checkout where it was confirmed in stock. I was literally just clicking autofill on my card details and once I hit process it said it was out of stock. I guess I am confused by what they meant about the 10 minute hold. I would think that its not safe only being in cart, but a lock in should occur once you pass the first checkout point and are inputting details to pay. Oh well like people said, at least there is a second chance at them.
I guess I'm just annoyed that I was paying for it at 8:30 on the dot, it was ripped out of my cart and people were managing to pick it up at 8:40 still. Seems like a processing issue to me.
This is "how things should work".
If you have X amount of stock, the cart should be x-1 of that with x getting updated with every additional item added to cart (sum of everyone). It shouldn't allow you to add something to your cart and then fail in the checkout. It should prevent you from adding items to your cart.
But unfortunately, things don't work the way it should. :) It's always a race.
Common sense should prevail. In a real-world scenario, if you were walking through Coles with your trolley and some douche bag comes along and helps himself to your groceries, would that be fair? Do they only allow you 10 minutes in their store before telling you to get the f@#k out?
Ur no, I still have a item from Nippon yasan in my cart, I did not bothered to checkout. The item is still in the cart but is now not available.
Hope it makes sense.
In the cart does not give you any guarantee you have the item. In fact I will go as far as to say you can purchase the item and they can still cancel it.
And yes you can go as far as your credit card details and fail. And I do understand the disappointment but if anyone have chased hot item toys will tell you That's NORMAL. Is bad luck.
What is not normal is only when they accepted your money but cancelled your order and have not refund. This, I be pissed.
Common sense is not common when you need to think of other factors like a wanker taking all the items but not having the money to pay. The fact that the database was smart enough not to take your money and say sorry. You should be glad they did do the charge your card and then say the item is not there.
The should work theory is flawed from business point not from customers stand point. No business will like to have items sitting in the cart and not paying but meanwhile others are wanting the item.
This. Lol :pQuote:
Originally Posted by 5FDP
That would be funny... in a bad way of course.
You get to the Coles Checkout and the cashier keeps pulling items off the conveyor and putting them behind her, saying, "sorry, this is out of stock".
You - "But... it's right there! I had it in my trolley. I want to buy it."
Her - "Sorry, the person behind you bought it."
You - "What the? How could they buy it if I had it in my trolley?"
Her - "Don't know, but that's just what happens here. Have a nice day."
You should not be able to add an item to your cart if it is out of stock.
I'm not so concerned about the adding to cart. The process seems to be:
Navigate to page > add item to cart if you can > once item is added option to checkout > click checkout > confirm postage details > navigate to payment stage (at this point it should be confirmed if you have the item or not) > payment processes and confirmation of purchase.
My gripe, which I seem to be saying a lot, is that I was at the last stage where payment was being processed and that is when I'm told its out of stock. However, people managed to purchase it after my purchase was rejected for lack of stock. That is my biggest issue. I can understand it not being held if its just in your cart, but being at the payment processing stage should lock it out but there is still no reason why people could purchase it after me if it wasn't a site processing issue.
On a side note, I know PC has coped a bad rap for customer service by some but they responded to a private facebook message on the issue within 12 hours with a genuine attempt to answer my query. It opened more questions than answers but was pretty decent turnaround on a response.
Concert ticket websites don't have a problem putting holds on items that actually work. I understand it's not exactly the same (each ticket is a unique item but each MP28 is a unit of a unique item) but it's still solvable if the desire was there to do so.
How quickly are in stock items processed and shipped?
So I just received notification that my CW Deluxe Wave 4 pre-orders are in stock and have been shipped by Courier. Within 6 minutes of me sending an email to PC asking them to notify the courier to just leave the items at my doorstep I had received a reply email confirming they had notified the Courier. Very attentive if you ask me.
A little late to the discussion, but I think the concert-ticket system would be a good model to duplicate - the key differentiating factor between it and the aforementioned examples would be a time delay on how long an item stays in your cart, like a reserve for 20 mins whilst you shop for other stuff. Quite a few other ecommerce websites have this feature already for clothing and sporting equipment (theactive.com.au is the first to mind, as I really like their user experience).
I emailed PC about possible pick up since I'm not home on delivery day and tracking showed I signed for it :eek: I didn't know I have this superpower to be at 2 places at once.
Previously, tracking wasn't updated even if I already received the item.
And it turns out the Courier must have ignored/overlooked PC's request as they attempted delivery and then dropped it at their "local depot" which just happens to be a news agency that is a 2 minute walk from my work! So that was lucky but I put a lot of this down to issues with the Courier and not PC. I remain firmly on the pro-PC bandwagon :DQuote:
Originally Posted by Raider
Is one of those things we need to weigh up I guess.