So I guess this qualifies as both the best and worst news of 2016 since some managed to get him for that price.
Printable View
So I guess this qualifies as both the best and worst news of 2016 since some managed to get him for that price.
From the TCCA fb page:
"Hey all, was talking to a manager at toys r us, in regards to trypticon, the sale was somehow a mistake, each otem is worth more than the 70 you all paid for him, each store actually lost money on each sale, an email was sent out friday morning around 11am saying to remove stock from the shelves and that new tickeys would need to be printed up for something in the vacinity of $169-$189, she said that someone higher up has messed up, all online orders are backed up because they simply didnt have the stock.
This happened to me once with boutbon and coke from dan Murphys online, they cancelled the whole order stating that, while purchasing instore if the label.is incorrect, you get to pay that price, online however, these terms do not count and we can change and cancel orders as we need to.
Good luck all, to those who got one or 10...well done."
curious to see if theyre scanning at the correct price now. Apparently the $70 was a pricing mistake & should have been rectified by now
It will be interesting to see if there are any on the shelves at the larger price. I've a Melb mate having a probably futile look for me today. If he finds any I think it means that TRU broke their contract with online shoppers as they DID still have ones in stock but chose not to fulfil orders due to accidentally setting the price too low.
HAHAHAHAHA, yeah right mr manager.
Lets face it, what's probably happened is that they got flooded with orders and someone's said "oh, this must be popular again, well if they'll pay $70 they'll pay $170" and they are using the whole "pricing error" shtick as an excuse to cancel all the orders they can.
As for the brick and mortars, they weren't at a loss, they might have gone as low as braking even, but do they expect us to believe that they paid more then $70 per unit when the online stores sold them at $200 and made a profit?
That somehow the online stores paid less per unit then Toys R Us did?
Yeah, I don't think so Tim :rolleyes:
Those who had their orders cancelled- did you buy more than one at a time?
Online orders cancelled due to finite stock, yet this guy was able to go in today and they magically found one out the back. Good luck for him but I suspect there will be more and more cases of these being moved out back rather then head office honoring all the online sales they made
https://www.facebook.com/photo.php?f...73011742988972
Two at a bit before 4.30.
From what I understand, online orders are sourced from warehouse stock which is independent of store stock, so it wouldn't surprise me if they canned the online orders and divvy that stock out to stores, because it would look mighty suspicious, if in a couple weeks time, the listing for Trypticon suddenly comes back online at an inflated price.
Went to Ctown this morning and nothing on the shelves, asked front counter and computer said none left, older lady chimed in that some guy went in friday and bought the lot at once and she was not happy about there being nothing she could do about it.
She did say it was a pricing error and it had already been fixed up...
^ wonder if this is our fist pumping Devy scalper as he's from Ctown right?
There was one left at Ctown Thursday evening after I bought one.
Those scumbags who purchase multiple items for the express purpose of scalping ought to get a certain black/purple dinosaur shoved up their ass...and then said dinosaur's walking mode should be turned on :mad:
I wonder if this whole "oh noes it was a pricing error" memo is just damage control to try and cover their asses. Consumer law does not necessarily obligate a company to honour their customers' purchases if the pricing code was in error. This could be the route TRU are taking. If they simply didn't account for the large influx of customer sales, then that's a different matter. Unfortunately it's hard to prove. What's sad is that TRU is counting on most people to just whinge, complain and move on, rather than following up with something like consumer affairs. Sadly I'm probably one of those people.
I love the anger that this type of behaviour gives us collectors, like the pic of that knob with all the Devvies mid last year, we live in a "free market" capitalist society, while these types of people piss me off to no end as well the only real way we could stop them is if we lived in a truly communist society which at this stage has not existed, the closest would be a big hippie commune but as far as I know they aren't into TF's ;)
forgive me if I don't believe what head office is saying to you guys and it's a pretty big error for them not to fix right away.
I know websites and if the price shouldn't have been $70 there is no reason the page couldn't have been disabled in the first 5 mins after the "error" was found out.
And a $400 product being 80% instead of 50% off is a pretty big "error" to just ignore all day.
oh it may not be illegal but it's most certainly immoral, I don't know why we shouldn't be peeved at scumbags like that who are just greedy little jerks trying to make a profit at someone else's expense. Put in an honest days work like everyone else I say.
if it truly was a pricing error she could have refused sale on that grounds alone. Even if it wasn't stores have the right to refuse to sell to someone.
there was plenty she could have done if she cared, but they don't care where the money comes from so long as they get it.
I'm not mad for me as I already had my own Trypticon months ago and secured two more on Thursday (spare for me and one to offer up at cost to other fans, which is being picked up Monday, sorry guys) I'm mad for the people here that missed out on owning a piece of transformers history for a smashing good price.
Anyway I'll shut up about this matter now and wash my hands of it, just goes further to proving I made the right choice to ditch brick and mortars wherever possible in favour of online retail (I still count a physical stores online store as part of the brick n mortar package)
Still haven't received a shipping or cancellation notice. Logged into the TRU website last night and while one screen says 'order received', when I click on 'track order' it states that it was picked up by Fastway Couriers (Campbelltown) and is in transit :confused: I guess I'll find out on Monday.
Just tried to check tonight on their website and it's all messed up. Not sure if they're undergoing maintenance. Probably someone from Anonymous was pi$$ed they weren't getting their Trypticon so they took them down.
Well, my $70 Trypticon turned up today :eek: If it weren't for the pricing error, I'd be pissed that they taped the shipping bag to the actual box.
Mine is still pending @ warehouse, no cancellation yet.
i cant believe what TRU did... i beleive this is no error since they are also clearing a Kitchen Toy Set at 250 to 50aud so Trypticon makes sense being cleared at that price yet they noticed how people are taking all their stocks that they have to rethink their pricing
If they'd price things reasonably then maybe just maybe they'd not have to do shit like this? thx tru.
If it was a legit clearance price then the goal is to get rid of all the stock... So yeah, probably was a pricing error.
shout out to DarkHyren for helping a brother out with Trypticon - good vibes coming your way mate :D
Went back to TRU Cannington to see if I could reprice my layby from last week. Lucky for me the $69.98 tag was still on the shelf as the register tried to charge $198.98, and they had to honour it :)
I put an order around 11am on the day even before this post came up.
My order got cancelled. The excuse was they were out of stock.However, they could not explain why someone ordered at 4pm could get his order fulfilled but I could not.
What a joke TRU! I can not think out a reason why their sales is not keeping going down hill.
The biggest tell is if TRU gets anymore stock in. By all accounts the clearance sale managed to move every bit of stock in their stores and warehouse in Australia. If they get so much as a box back on sale, they are obliged to sell it at the $70 price and not a cent higher.
From what I understand its unfortunately not by who orders first but rather by which store your online order is placed with and how efficient they are in filling that order. For those who ordered online, there was quite a varied postage cost which would be due to which store the order is being filled by.
Getting the order in is one thing but having it fulfilled is another as the stock in each store is limited so online orders have to be filled from what's on the shelf and in the back which means if your order went into store with 5 units and before someone is able to get around to fulfilling the order (physically taking the item off the shelf/back) those 5 units are either sold in store then the online order can't be finalised from that store hence the out of stock email. :(
Nah I like the armchair expert conspiracy theories better.
No they are not.
In the case of a price error, the seller is not obligated to automatically honour the incorrect price. (Although there may be occasions where the seller chooses to.)
By all accounts TRU have done exactly what they are required, which is remove the item from sale until the price is corrected.
If standard retail toy markups are applied, the cost price for Trypticon would have been somewhere near $200. Even accounting for a typical Toys R Us markup, they would be losing money for every unit sold at $70.