Agreed, Myer has always price matched when i've tried it.
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'We will not ... lead the market on price'
That sounds like they have no desire to give the consumer value-for-money, unless the customer goes to the trouble of chasing up a price-match. Something most won't have the time or effort to want to do.
At least Kmart have a price-matching policy AND tries to be fairly competative. Myer just has the price-matching policy and screws over everyone else who isn't able to use it.
I work in retail and believe me the squeaky wheel will get the oil. Complain loud enough, long enough and you'll get what you want. Because they will want the sale.
On Friday a customer got a discount because some idiot sales assistant (I'm non-sales) neglected to remove a little sign that said, "promotion."
I went into Myers today to try and score some new animated toys whilst at the same time testing out their price match policy. I grabbed Swindle, Blurr and Universe Cheetor and asked if they price matched. The lady said yes as long as it was not under cost. I told her that TRU has Animated deluxes for $29.99. She said that was under cost and would not match it. This shitted me no end - under cost??? I asked her what the cost price was which she said she could not disclose but assured me it was under cost. So I proceeded to ask if Big W, K-mart and Target were all selling their animated deluxes "under cost" as well since they all sold their deluxes for less than Myers price. She refused to comment but said she would not match the price. I asked for the department manager and it turns out she was it. I was going to ask for the store manager but I wasn't going to waste my time for some toys. I was so steamed up that I just left. I have not bought any new TFs since January due to the lack of new stuff on the shelves and when it finally appears, ridiculous pricing and availability prevents me from buying them. No wonder Lego has my attention of late. I raise a one finger salute to Myers and Hasbro. :mad:
The Wholesale price for Deluxes in 2008 for Australia was $17. Not sure if Myer's 'cost price' includes transportation costs, but it shouldn't get above about $20-22.
Claiming that it is above $30 is just their way of getting around the price-match policy, because they don't have to prove it, they can just say it is and reject your price-matching claim.
Sounds like it might be worth mentioning to Fair Trading... This is clearly deceptive conduct on the party of the store via the department manager.
BIG W and K-Mart would be selling under cost then! K-Mart is at $28.99 at the moment for these.
The fact that she said "yes as long as it is under cost" sounds to me like she was priming for her standard reply. In any event, how would she know the cost off hand like that? I've spoken to staff at Myer who say "I didn't even know the sale was on until a customer told me". To have such in depth knowledge about the cost of one item out of many is fanciful, in my opinion.
If you feel like it, Fungal, take a run at Fair Trading with this.
I'm not even going to bother as much as it sh-ts me. They're just toys afterall and I'd hate myself even more to think that I'd gone to such an effort for toys and let more important things in life slide.
So in other words they won't match it unless it's a few dollars off? That's just dumb. No wonder the place is a tomb. At DJ's we at least match like for like, which basically is:Quote:
I went into Myers today to try and score some new animated toys whilst at the same time testing out their price match policy. The lady said yes as long as it was not under cost. I told her that TRU has Animated deluxes for $29.99. She said that was under cost and would not match it.
As long as it is not part of a special offer and that the competitor has the item in stock we'll match it. Myers sounds like they've dumped the policy without actually dumping the policy. Stupid move.
It would seem to me that the major problem in australian pricing may be the stores putting too high a markup on TFA, which as we know restricts how many we can buy. Ive been collecting tf since 1984. I remember that prices for tf in the past seemed a bit more reasonable. but today it has just got out of hand.
What i propose is that we ask [en masse] that Hasbro Australia set up an online DIRECT store that sells to the public [australia + nz only] at very close to cost, with inexpensive post. [DUDE THIS IS NEVER GUNNA HAPPEN] true. but hasbro has to be losing money with their toys pegwarming like that and the stores not buying any more...
If hasbro did this and you could buy a transformer [DLX] for a reasonable price like $15 - $18 then it would be heaven [plus post??]
What do you think of this, in concept at least.
I like the concept of an hasbro online store for Aus NZ only and with reasonable postage and discounts for bulk orders. I don't think the individual price would differ much from retail, maybe $2-3 less, and plus postage = no savings there.
You are right about the pegwarming problem, I imagine it would cut into sales with stores not ordering new stock. I suspect though when a new wave is available they order 1-2 cases of the popular Deluxes and Legends and hold off on the Voyagers and Ultras. But surely it must be a question of availability as well.
Didn't we already ask Hasbro Australia this question and they said no?
^ While it seems like a longshot, that idea is brilliant and I know for sure that if they did this I'd buy all my TF's from there. I'm sick of the rediculous price markups the retailers here put on TF's (ESPECIALY Myer) and since our dollar is pretty bad atm it's not much better to buy off ebay.
Really tho if you think about it morg's idea would be a smart move for Hasbro. Cause it would practicaly just be there for the collectors (kids will still buy from stores like normal) and we'd be buying from them the figures that the retailers wont stock.
I think they've been asked about an AU hasbro toy shop at some point, was there ever any hope for that?
Yes true the question has probably been asked before and the answer was no. So it is a pipedream afterall. Anyway back to sightings in the sightings thread !
I wouldn't care if there was a discount, it'd just be nice to be able to put an order in for things online and not have to continuously scavenge through the local toyshops on the off chance they've updated stocks.
It'd also mean not having to worry about crap like the Alternator Mirage fiasco that those idiots at Casefresh managed.
"Yes, we're still getting it in" they said for over 12 months before finally admitting they'd dropped the ball. By that time it was far too late to pick him up from an alternate supplier for a reasonable price - that's what I get for displaying loyalty to one store and not shopping around I guess.
Legends packs - Leaders and Air rivals i think they're called are out now at Blacktown Big W, some more of the TFA Twins - both below $30 :D:D
Blacktown Kmart also has restocked they're shelves - TFU Starscream x1, TFU Hound x 1, TFU Cyclonus x 1, TFU Cheetor x 2, TFU Dinobot x 2. Voyagers as well as the combiners but is back on full price. Didnt get to check Target and Myer though:(
Hi,
I'm not sure if this has already been answered, but I was wondering what stores are the AU equivalent to Target USA, so I know where to search for the Animated Target Exclusive Sunstorm and Shockwave??
Cheers
Store exclusives in America can show up in any store here, and sometimes still have the American store logo stickers left on them (like Target logo stickers on toys that are TRU exclusives here). There are no 'alliances' when it comes to toy exclusives here, as Hasbro AUS approach each retailer with the various exclusives without prioritising any particular chain.
There was the exception of the early release of 2007 Movie toys to Target, because they piggybacked off US Target's Movie internet promotion - but later 'Target' Movie toys were released to other stores here. Depending on the promotional partners with this movie, we could see the same again, but I think it's just a matter of wait and see if Hasbro AUS let us know in advance, somehow (if the Q&A program folds).
Warrawong K-Mart have restocked on Universe Hound, Universe Starscream, Universe Cyclonus, Universe Cheetor and Universe Dinobot.
Thanks Griffin.
Should'nt universe inferno be due out by now?
He has been sighted here and there. I picked one up at Uncle Pete's
Yep, I picked one up at Toyworld about 2-3 weeks ago. :)
I've searched high and low and I haven't seen Inferno anywhere. :(
Inferno was found recently in a Melbourne TRU, which I believe is the 1st sighting outside of Toy World/UP.
Well Uncle Pete's Castle Hill had sweet bugger all when I checked earlier this week. I pushed all the toys right up to the back.
K-mart Broadway had Universe Smokescreen and Dinobot, as well as the previous wave of Universe 25th anniversary Deluxes.
Target Broadway had a mass of Activators-Patrol 'Bee, Bandit Lockdown, Grimlock, and Megatron.
is animated shockwave out here yet? haven't seen any animated voyagers in months
TRU Parramatta has 2 Samurai Prowl and 2 Waspinator in stock, or at least they did at 0930 hrs 04/04/09
I grabbed the last Samurai Prowl today. No Waspinators. :(
Here's the handsome lad! :)
http://i6.photobucket.com/albums/y22...t_nov08_03.jpg
has anyone seen a star wars Plo Koon transformer anywhere? i knwo crossovers suck and what not, but im a big fan of the guy and i want his transformer toy
I got Waspinator yesterday. The arms pop off way too easily (all four of them). The wing-flapping gimmick is cool and I like how the beast mode is able to stand (rare for insect modes). But overall I think the original Waspinator is better engineered.