Can we still vent here? Okay, I'm venting.
I'm bored today, so I decide to browse the Toys'r'us website. Why, I have no idea. I spot the Beast Hunters Weaponiser toys. After having some chance to think it through, I've decided yeah, I kinda want the Green Optimus. I like alternate colour schemes and that big sword is a big plus. Given that TRU are now selling them for $30 online it might actually be worth it.
Click on the item, and what do I find? "This item comes from an assortment with different characters. Unfortunately, it is not possible to request a specific character online." *$@&*&*$!!!!!!! What is this, the 19th bloody century? Do the products get delivered in a horse-drawn cart? This is the kind of crap I used to put up with 20 years ago buying toys as a kid in the UK!
ONLINE RETAIL IS NOT DIFFICULT, JUST SEND ME THE PRODUCT I WANT, NOT A RANDOM PRODUCT YOU CHOOSE!!!!!!!!! I don't want to download a catalogue, I don't want the number to ring my "local" store (about 700k away), I just want the full product range, on the website, to buy.
What a joke. So do I buy two in the hopes I get the one I want and can offload the other one... or is it just not worth supporting this level of crappy customer service? I'm thinking the latter.