Got email saying that they've scheduled refund in 2-4 days but can process it faster if I close the dispute.
Don't get it. Process the refund faster and I'll close the dispute faster. :mad:
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Got email saying that they've scheduled refund in 2-4 days but can process it faster if I close the dispute.
Don't get it. Process the refund faster and I'll close the dispute faster. :mad:
They are total jerks. I've stopped even looking at their site. They can't treat customers with respect. They can't organize a real-time ordering system. They can't admit their mistakes and try to make up for them. They don't even know how to pack something so it won't be damaged in the post and I don't like how it was just left at the door of my house until I got home!
Hmm to be fair, delivery contractors/aust post tend to do that from time to time :\Quote:
Originally Posted by theheretic
It's the first time I've come across it. Usually I have to pick my stuff up from the nearest post office. I think if you pay a few dollars more they make you sign for it and it doesn't get left in places it could go missing.
You wouldn't happen to be related to a Mr. Gordon Gekko by any chance? ;)Quote:
Originally Posted by Vector Prime
That sounds suspiciously like blackmail to me.Quote:
Originally Posted by jazzcomp
They do this to me all the time since I'm basically never home during delivery hours during the week, I live on a main road too, but luckily I've never had anything taken.:cool:Quote:
Originally Posted by theheretic
It's worse now. :(
"We apologize we are not able to refund when there is an open dispute with Paypal. You will need to close this before a refund can be processed."
This is just getting to the point of stupid. They don't trust the customer to close the dispute. :(
it defeats the whole point of the dispute. what is stopping them not refunding once it is closed......Quote:
Originally Posted by jazzcomp
Yeah, we need to listen to them coz they are so trustworthy :lol:Quote:
Originally Posted by Sharky
Well they claim they refunded the money to my bank account a week ago but no money has shown up. I sent the a nice email this morning explaining that and now I just gotta wait to hear back from them.
I still have not received my refund via paypal
I think you guys that are having issues with refunds really need to lodge a dispute with NZ Consumer Affairs. I bet they will sort it out quick smart.
Crap - I don't want account credit. I'm not buying from you ever again.Quote:
Thank you for your enquiry and order at Fishpond.com.au
We apologise, as we have stated, we are unable to refund to your Paypal account on an open dispute. If you prefer, we can refund by Bank Transfer or Fishpond account credit instead.
Frustrating! Sorry guys. I feel like I got you all in the sh-t :(
Seeing as I won't be buying anything from them again I am going to cancel my account.
And let them know that both times I have tried to buy from them I have had the order cancelled.
I'm pretty sure most of us knew how sh**ty fishpond was before we ordered these.Quote:
Originally Posted by theheretic
Un-freakin-believable. Today not only did I receive my copy of PS3 MK from fishpond, I also got my refund into my paypal account.
I will however not be buying from your site again Mr Fish-ass-pond.Crap
It's not your fault. No blame. It's my first time to order with them. It was great of you to share cheap TFs you found.Quote:
Originally Posted by theheretic
I'm just pissed at how they handled this. Would've appreciated the order processing to be FIFO. Having order #s is crap if you aren't going to follow the sequence.
For Paypal users, can i close and re-open my dispute in case the refund isn't processed?
I actually don't want to give my account details to them as a refund resort.
Received an extra $20 for refund. How do I give this back?
you don't?Quote:
Originally Posted by jazzcomp
i received only part of my order and after a few weeks they concluded that it had probably been lost in the mail and refunded me the whole order.
obviously if they cared they would use a better system.