Premiumcollectables (PC) (Australia) feedback

I got my Delta delivered yesterday after I missed it last Friday

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Originally Posted by Pig's_A_King

Everyone else has had their delta magnus posted or at least emailed and said its on the way. This is the second item I have ordered from them, where I have heard nothing and gotten nothing. First was power master op. This is rediculous. I have inferno and the sound wave reissue on order with them too... I miss tfi, am I the odd one out that is getting stuffed around by PC? Everyone else raves about them, that's the only reason I started ordering from them

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I have two Delta Magnus orders, one first round, one second. One order has dispatched.

I have several other orders consisting of Hasbro, Takara and various 3rd Party products that are up to six months late. I have somewhere between $3-4K in unfulfilled orders with them. :mad::mad::mad::mad::mad::mad::mad:

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Originally Posted by Pig's_A_King

I miss tfi

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I can understand your frustration, but let's not go nuts! :eek:

Follow up for those interested. As far as my missing part goes, PC told me that the supplier said they would put it inside the box of the next member of my Hades combiner (as the missing part was from not-Leozack) but they sent an entirely different part inside instead.
Frustrating to be sure, but not PCs fault and they are chasing it up.

As far as delays, the facebook post about Fort Max explains some of it, and for the rest of it it seems the express orders are probably the main reason some of us might be experiencing delays as those orders do "jump the queue" and push 100 club buyers to the back of the line.

It is what it is, I really don't mind waiting so long as I have information, as I'm sure a lot of people here can agree

Still waiting on Fort Max and Delta here and I ordered the minute they were released. They will come in time, they always do.

I have asked for an update on ramjets if any but it could still be nothing this month.

Excerpt from a FB post they made last night:

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Also PC TV is launching end of this Month so this will be a great new form of widespread Communication on a variety of products and updates, and should give you more peace of mind, and also allow our small customer service team to be freed up to push out more orders each week.

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It's a great idea, heck I would have settled for a more regular newsletter but this works too lol

I hate Star Track Express just so much right now... :mad:

They arrived today with my consignment but left leaving a note saying that noone was home when someone was home all day waiting for the consignment. :mad: Star Track Express are about as useful as the second R in February. :rolleyes:

Lodge a complaint with StarTrack either by phone or email -- customer.satisfaction@startrack.com.au

Make sure you mention it to PC as well so they can elevate their own complaint.

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Originally Posted by GoktimusPrime

I hate Star Track Express just so much right now... :mad:

They arrived today with my consignment but left leaving a note saying that noone was home when someone was home all day waiting for the consignment. :mad: Star Track Express are about as useful as the second R in February. :rolleyes:

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Yeah man and I have to drive 30km instead of the nearest Po was really pretty bad.