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Yup I figured that out on day 1 as when I even wanted to give the serial code the lady ask me to hang on as she would refer me to someone in charged of the boy's toy section. Is the same with another TRU I called.Quote:
Originally Posted by Tober
I am nervous if I can't get it in WA but so is a lot here. But if I can't get it, no sweat, I just get the Takara version unless someone is selling it to us cheap in WA.
I think most TF fans are single. :pQuote:
Originally Posted by UltraMarginal
If you're married, just hide your ring.
;)
Yep, the Hasbro version.Quote:
Originally Posted by Melike
I got lucky, it had just been listed.
It's a shame I'm an opener too, as the box wasn't damaged like many of the ones here seem to be.
Just called Chatswood store. They sold out since yesterday. All 10 boxes gone.
This is what sux about living in Tassie no TRU:(
online TRU store?Quote:
Originally Posted by Barrel05
About to tryQuote:
Originally Posted by jazzcomp
WOOHOO big thanx to mknell for promo code got him shipped to tassie for 145.99. Only problem is i used my Castle Grayskull money. now i have to find some funds to pay for that. Anyone want any MOTU figs?
Same here and I'm still keenly keeping my ears open for when Acid Storm lands! Haven't felt such urgency to buy in a long time, particularly as my usual channel is a no go on this item :/Quote:
Originally Posted by UltraMarginal
Quote:
Originally Posted by drifand
I did actually ask for the (super helpful) person who I'd met in-store, but they weren't available that day. The person I spoke to on the phone also asked me rather condescendingly "How would we get new stock on a weekend?"
No fear, I was polite and civil! But sometimes you wonder why certain people are in retail.
They may be getting more, it looks like the shipment to each store has been split among several pallets so they are only showing up in dribs and drabs everywhere. Bankstown had nothing on Saturday, they may have stocked some by now.Quote:
Originally Posted by Ma5imu5
I got Acid Storm off ebay for 110 also BBTS have him for 119Quote:
Originally Posted by RokDog
A lot of people posting pics of MP SW show that it has 5 cassettes, though the TRU listing says only comes with Laserbeak.
I'm torn, if he comes with all five then definitely a purchase will be made, if not then I'm unsure.
Can anybody clarify?
I think it'll be most unlikely that it just comes with Lazerbeak. the TRU versions all have 5 cassettes and it's unlikely they are selling the takaratomy version.
As far as we know the listing on their online store is incorrect. all they are selling is the Hasbro version which comes with the 5 cassettes.
Castle Hill have stock: They are not on the shelves yet, only at the back. The guy said there were 2 "boxes" whatever that means....
Their details are incomplete, so if a staff member is just reading their product description before they even see the item itself, they will be uninformed.
It will be the Hasbro version with 5 cassettes.
I just called they have none left but I think I have them holding the last acid stormQuote:
Originally Posted by Dinkydarth
ask to speak to the warehouse guy... seriously, you really need to get onto the right person to get the right info.... unless of course there had been several calls to reserve it since!
just picked up my acid storm from castle hill they told me that online sales come from store stock so all of their stock went to online salesQuote:
Originally Posted by Dinkydarth
I'd be willing to guess at the staff member just guessing that, as I can't imagine that being logistically possible to keep track of... or fulfill online orders if stock in store sells out in the time it takes an order to be processed and despatched. (although, the US TRU site had similar issues with not taking items out of stock until they were physically posted - items would sell out between the time you paid for the order to the time a person physically grabbed the items to box and ship them out)
If someone gets theirs delivered, tell us the sender address, to see if it is from their Sydney Warehouse, or from an actual store.
I was talking to the manager, the head office sends them orders for the area and what stock has to go where so it gets picked up from the store in the morning because she said online sales get priority :(, they now know the toy well they have been getting hammered by phone calls about itQuote:
Originally Posted by griffin
What a backwards way of doing things. You'd think the customer that makes the effort to go out to the store would be priority.Quote:
Originally Posted by mknell
I guess the way they see it is the online ones are already paid forQuote:
Originally Posted by Sinnertwin
that was quick .....
Whats the point of sending it to stores then?Quote:
Originally Posted by mknell
Well WA sucks, I am already thinking I need to get someone from eastern states to redirect shipping. This is lousy.
Unfortunately for those ordering online, the toy had arrived at stores (and sold out) before the listing was put up on their website... so I'm not sure why the website was saying any particular quantity, as it couldn't possibly know in real time how many units were still available in each jurisdiction. And it seems that some stores are preferring to honour their reservations over the online orders.
Speaking with the "person in charge" at the Garden City store, she described the exact same thing - online orders are sent to the nearest store to your Postcode, and if that store is out of stock, the order just keeps getting transferred to the next nearest store.Quote:
Originally Posted by mknell
As Sinnertwin commented, I told her that that would have to be the most difficult process to do, just to minimise shipping costs... as there would have to be a lot of orders cancelled/refunded, just because it was no longer available when the order was sent to all of the nearby stores. (I imagine that they won't then source it from interstate stores, as it would then cost them more in shipping than what they charged you)
This could be why Perth members are not having any luck, because their nearest stores don't yet have any stock to sell (if they are left with any after taking reservations).
The Garden City store only got in 10, and they were all reserved, with a limit of one per person. The Aspley store apparently ran out as well, as they were chasing up stock from the Garden City store to fulfill an online order (according to the person at Garden City, the Aspley store is the primary store for Brisbane, which gets all the online orders first before chasing up stock from Garden City and Gold Coast stores).
So unless you are near the Pacific Fair store, or can get to them (or call them), Brisbane now looks to be OUT OF SOUNDWAVES.
(this is probably why my online order for Soundwave hasn't been processed yet... and is likely to be refunded/cancelled)
Too bad if this figure shows up in the next catalogue, as none of the stores are likely to have any (and very few would even make it to the shelves to begin with).
PERHAPS 1200 would have been a better number of units...
In hindsight, yes. But I think after they got burnt with Ghost Starscream, they might have though 600 was as much of a risk as they were willing to take.
If they had toy buyers who knew where the interests lie, it might give them a better idea... but even then, it is just the collector community, and who would think that there would be at least 600 people (collectors/enthusiasts/dealers) in Australia who were desperate enough to want this particular toy this badly.
Unfortunately they had this order locked in with Hasbro about 6 months ago. So even with the 4 month delay, and lots of people chasing them up with release info (which they don't get with other toy items), they still didn't think it was worth increasing the original order... or, were unable to increase it.
Who knows. The head office isn't very forthcoming with answers. And the person in charge at the Garden City store was a bit "snappy", as she wasn't too keen on being corrected on the stats of how many Soundwaves Australia got, or how many TRU stores they have in Australia.
Yay, reserved at Moore park, picked up this arvo
My quest is at an end, good luck to all those members out there still looking
I've put my name down at a number of stores, if they call back I'll post the replies up
Is poor judgement. Ghost starscream is not everyone's cup of tea.
I remembered Bandai stopped on Macross 1/55 valks because they picked a bad one to reissue and the hot ones were left out. Same deal here, poor market research.
I am hoping I can still grab one in Perth.
which stores?Quote:
Originally Posted by Wheelie
Ghost Starscream was also originally priced $100 more than Soundwave.Quote:
Originally Posted by drifand
They have also ordered an extra 120 units of Acid Storm compared to Thundercracker too. And its not all about market research & what the fans want, there are also a lot of variables which have to be taken into account when ordering.
Quote:
Originally Posted by griffin
Another flaw of this process is that if a store has not unpacked their pallets, the computer system will only see 'out of stock' and then move on to the next-closest store looking for one that can fulfil your online order. Potentially, after a few hops, your order could be rejected and reported to you as 'unavailable.' Meanwhile, the stores that hadn't unpacked yet have now unpacked, and their stock is out on the shelves a day or so later.
Case in point - My house mate ordered online. His order has been confirmed as dispatched from NSW (we're in SA.) Based on the system described above, we must assume there was NO STOCK in SA yesterday.
BUT, THERE WAS. Trucks with stock arrived in SA yesterday. I can confirm that. The store closest me didn't unpack until today, and contacted me. when I arrived they still hadn't unpacked properly - stock was out the back. Now I'm looking at the two-piece shipping carton (173 of 300, to be exact.) And can tell you that Hasbro's warehouse in Regents Park NSW, marked the box as received from Hong Kong on Oct 31 (last Thursday.)
Basically, I'm unconvinced that that is how the on-line orders work, it just seems too convoluted and hard to manage. I will concede happily though, if someone else has more supporting evidence!
W
I called Gepps Cross SA and they have it in stock but won't have them out for display until tomorrow morning.
Castle hill and Bankstown, although I can't guarantee that they'll call me when they get their shipmentsQuote:
Originally Posted by mknell
Such as finding out that they should have imported more for this and now ponder about profit they could have make?Quote:
Originally Posted by Sinnertwin
Not even going to start about mp-10 as some of us didn't even see one in TRU Perth. I didn't see Thundercracker either.
Well the current evidence is we cannot order in Perth.Quote:
Originally Posted by wardok
Quote:
Originally Posted by drifand
TRU would have been aware of the interest when they first put up the item on their website back in June. They could have amended their order if it was possible to reflect the interest.
The product would've been ordered and payed for based on their allocated budget.
Have you raised the issues you've been having with previous MP's in Perth with TRU's head office?
And why are you that concerned?
Quote:
Originally Posted by drifand