Premiumcollectables (PC) (Australia) feedback

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8th March 2016, 10:38 AM
jazzcomp

Hot Rod received. Thanks!
9th March 2016, 09:50 AM
Blastwave

Got my Ironhide yesterday.

Speedy delivery once shipped and in great condition on arrival.

Thanks PC!
9th March 2016, 02:18 PM
DarkHyren

MP Ultra Magnus arrived safely and I even found his MP coin in the shipping box which was a nice bonus.
Keep up the good work!
9th March 2016, 02:29 PM
llamatron

Another successful PC order - MP28 Hot Rod. Thanks again.
11th March 2016, 05:01 PM
MEEEGGGAAATTTRRROOONNN!!!

Cheers guys! Got my Sky Lynxes today -- well packed and as usual the very next day! Thanks again!
12th March 2016, 12:23 AM
Ploughmans Lunch

Haven't had a chance to check, but do PC stock/will maybe stock DX9 stuff?
13th March 2016, 12:56 AM
MEEEGGGAAATTTRRROOONNN!!!

Quote:

Originally Posted by Ploughmans Lunch

Haven't had a chance to check, but do PC stock/will maybe stock DX9 stuff?

They've just put up X14 Leah and X15 Toufold.
19th March 2016, 03:18 PM
The Letter M

Got Skylynx, G2 Superion *and* G2 Menasor yesterday. Arrived super quick and in good nick. Thx gize.
19th March 2016, 06:50 PM
tjt263

Quote:

Originally Posted by Starscream77

I just don't get all this fuss
Has anyone not received something they paid for? No, they get them but just not at light speed.
At the end of the day this is a small growing business that gives you guys excellent prices and usually free shipping, I would be bloody happy with that, hell they can have a month to post to me and I wouldn't care cause I am saving money.

I just keep thinking of the expression "champagne taste on a beer budget"

I bought a third party Astrotrain from them. It literally took them four weeks just to post it.
31st March 2016, 07:43 PM
spiderken17

Got my MP Ultra Magnus today AOK. Keep up the good work.
31st March 2016, 08:09 PM
OptimusNerd

Quote:

Originally Posted by tjt263

I bought a third party Astrotrain from them. It literally took them four weeks just to post it.

Was it listed as in-stock? Most of their TF stuff is pre-sold(out) before it's ever released.
2nd April 2016, 07:38 PM
DELTAprime

Feedback for PC staff: I do not search Facebook and the forums here for updates on when the products I'm waiting on are going to ship, I check the product page on the PC website and when that fails I email your customer service. If you would put updated ETAs on the product page on the PC site it would mean I wouldn't have to email your staff to get an update and would feel more comfortable with using PC.

I normally use HLJ and RK instead of PC because I have no idea if I will get my order quickly after release or months after release like my UW-05 preorder.
6th April 2016, 04:48 PM
MEEEGGGAAATTTRRROOONNN!!!

Thanks PC! Got my Ramjet and Shockwave in all nice and safe!
14th April 2016, 06:37 PM
M-bot

I got my MP Ramjet today, packaged securely. Another order from PC going without a hitch. I'm ordering from them again soon and have no hesitation in recommending them to others.

Thanks PC!:D
14th April 2016, 09:06 PM
Kazza

Got my Ramjet as well today. Securely packed. Will be buying more stuff with them in the future.
14th April 2016, 11:27 PM
RobinT

Got my Ramjet today. Noticed that it was double taped at the top. Was it to check for the misassembled shoulders and other QC issues?

Edit: Just opened to check. First of few MISB opened *GASP* to check and everything looks fine. Thanks PC!
15th April 2016, 09:20 AM
drifand

Hi guys some website account feedback, I noticed orders over 20 items gets disappeared from screen and caused a worry for me. By any chance has anyone got around this having a second page to display all orders?

Would be excellent if it can be sorted by date, month or status .
15th April 2016, 12:21 PM
Blastwave

MP-29 received in perfect condition. Thanks again PC!
15th April 2016, 12:37 PM
CHILENO20

Got my Deadlock shipping notification early this week and it was delivered today, all expertly packaged :D Thanks PC!
15th April 2016, 04:54 PM
MEEEGGGAAATTTRRROOONNN!!!

Quote:

Originally Posted by drifand

Hi guys some website account feedback, I noticed orders over 20 items gets disappeared from screen and caused a worry for me. By any chance has anyone got around this having a second page to display all orders?

I'm on 20 at the moment -- will tell you what happens on my next order.

It's probably a glitch though -- I don't think PC anticipated that people would have that many orders, probably best to tell them about it.
15th April 2016, 11:10 PM
Premium Collectables

accounts

Quote:

Originally Posted by MEEEGGGAAATTTRRROOONNN!!!

I'm on 20 at the moment -- will tell you what happens on my next order.

It's probably a glitch though -- I don't think PC anticipated that people would have that many orders, probably best to tell them about it.

This issue is known and we have been in talks with the website host company about how this can be fixed,

We use one of the largest web host companies globally, so it is still bemusing even to us that this coding seems to only allow 20 orders to be visible.

We hope that at some stage work can be done to extend viewable orders. saves you time, and saves us alot of time as well manually checking.
15th April 2016, 11:13 PM
MEEEGGGAAATTTRRROOONNN!!!

Thanks PC! :)

Edit: Can it be changed so completed orders move to a different section?
16th April 2016, 02:10 PM
davieanix

Received my Ramjet, no QC issues that I can see thankfully. Quick delivery from shipping notice.

Thanks PC!
16th April 2016, 04:16 PM
drifand

Quote:

Originally Posted by MEEEGGGAAATTTRRROOONNN!!!

Thanks PC! :)

Edit: Can it be changed so completed orders move to a different section?

I suggested a sort by status, date etc.....I would like history as well.
17th April 2016, 02:06 AM
MEEEGGGAAATTTRRROOONNN!!!

Quote:

Originally Posted by drifand

I suggested a sort by status, date etc.....I would like history as well.

I don't mean to have delivered items drop off, just archived separately from unfulfilled and partially fulfilled orders.
28th April 2016, 10:34 AM
jazzcomp

Has anyone got a replacement Ramjet from PC? I still haven't opened mine.
30th April 2016, 07:52 AM
ampoldj

got my MP Ratchet yesterday well packed and no box damage :D

hopefully would get the same for Ramjet and Shockwave
3rd May 2016, 11:20 PM
djanscak

MP Ratchet arrived safe and sound today, well packed as usual, with the pleasant surprise of a coin. As a first round orderer, I didn't expect that - thanks PC!
5th May 2016, 05:10 PM
MEEEGGGAAATTTRRROOONNN!!!

Got my Grand Galvatron and coin today -- cheers PC! And the bonus sticker sheet for Defensor and Optimus Maximus was a pleasant surprise as well!

Also appreciate that you left the boxset sealed in the original shipping carton and then shipping it in another box with padding!
6th May 2016, 09:57 AM
ampoldj

finally MP Shockwave arrived as well, now it is down to Ramjet. Thanks PC
6th May 2016, 11:27 AM
DaptoDog

Quote:

Originally Posted by MEEEGGGAAATTTRRROOONNN!!!

Got my Grand Galvatron and coin today -- cheers PC! And the bonus sticker sheet for Defensor and Optimus Maximus was a pleasant surprise as well!

Also appreciate that you left the boxset sealed in the original shipping carton and then shipping it in another box with padding!

Wow, they've come a long way from when they shipped my 2x G1 Trypticon reissues in the same shipping box that comes 2 per case. They did have hard plastic protection on the corners but the sides did get dented in.
6th May 2016, 02:02 PM
CHILENO20

Just got mt CW Groove, thanks PC! Eagerly awaiting my Grand Galvatron :D
6th May 2016, 07:10 PM
valkyrie_76

Quote:

Originally Posted by CHILENO20

Just got mt CW Groove, thanks PC! Eagerly awaiting my Grand Galvatron :D

Still waiting for Groove to come in the mail......:(
6th May 2016, 11:10 PM
prjkt

got my Groove on Tuesday.

Still waiting on response to payment issue query from a month ago.
7th May 2016, 01:01 PM
reillyd

Got my Groove via Aus Post on Thursday, surprised to have it actually as I hadn't been keeping track of dates. I'm looking forward to Galvatron soon and eventually Victorion. This was a long time ago to order and pay upfront but I'm glad I got them at the cheap preorder prices!
7th May 2016, 09:40 PM
valkyrie_76

Quote:

Originally Posted by valkyrie_76

Still waiting for Groove to come in the mail......:(

Auspost had a surprise for me on Friday.........Groove is in the Heart :rolleyes:
9th May 2016, 10:03 AM
OptimusNerd

giving back

I just want to give a big shout out to Premium Collectables for giving back to the community. Last week I ran a fundraiser to buy new toys and play equipment for a local childcare centre, and Scott and his team at PC made a generous donation to our efforts. We raised more than $2500 to buy new stuff for the kids, and had a really great night that engaged the local community. Many thanks to all at PC.

PS - I was emcee for the night, and I only messed up *once* when telling people to check out Premium Collectables for all their "adult toy needs". I corrected myself, but the line was already out there.
9th May 2016, 03:20 PM
UltraMarginal

Nice, perfect forum for their sponsorship as well.
9th May 2016, 09:35 PM
GoktimusPrime

Still no word on my MP Ratchet. I ordered mine in mid November so I'm assuming that those who've already received their Ratchets must've preordered before then (i.e. first come first serve). Just curious. :o
9th May 2016, 09:36 PM
MayzaPrime

Quote:

Originally Posted by GoktimusPrime

Still no word on my MP Ratchet. I ordered mine in mid November so I'm assuming that those who've already received their Ratchets must've preordered before then (i.e. first come first serve). Just curious. :o

Still dont have mine mate... dont worry it will come :D

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