Brace yourself. I got an email reply from AE after my second enquiry through their 'Contact Us' section of their online store. I was advised they had shipped a replacement. Got it today via EMS. :eek::)Quote:
Originally Posted by Megatran
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Brace yourself. I got an email reply from AE after my second enquiry through their 'Contact Us' section of their online store. I was advised they had shipped a replacement. Got it today via EMS. :eek::)Quote:
Originally Posted by Megatran
That is certainly refreshing and nice of them.Quote:
Originally Posted by Megatran
I had been holding a few MPs from last year that I had forgotten about, shipped and received in under 2 weeks, overall very happy with the packaging and shipping (not happy about the AUD at the moment though....)
I have 6 MP Tracks that I have paid for for over a year now. I had forgotten about them until last week. How long does it take for them to 'pack' it and send out a shipping payment email? I have sent 4 emails so far with no response.Quote:
Originally Posted by Cleon
Check your AE user control panel for a shipping option. If there isn't one you might be looking at a visit to your bank for a chargeback.Quote:
Originally Posted by Omega Metro
go back to the first few pages and u'll see that i've gone to your situation. But in the end I did get my goods.Quote:
Originally Posted by Omega Metro
Probably took ~6 months lol. I guess they had to find it or something. Don't expect them to contact you about it though. They just have automated emails and pretty much the standard scripted order/invoice messages.
whenever I'm ready to ship a bunch of stuff from them I just go to my user page and pick the items I want to ship. I then pick the shipping method and submit. within a day I get an email asking for the payment to be made for shipping.
never had a problem with this process. hope that helps.
Thanks guys. I actually got a response today and a shipping payment request. I was mainly concerned because the order had been sitting there for over a year.:o
Ordered FFM Gundam Wing 0 Endless Walts, got notification for shipping payment .
Waiting for them to ship.
As I have advised buying from AE = do not alter your orders including address etc.... it is known to stuff up.
And I just got notification that they have shipped.
I had a large box of stuff I've been building up for months turn up a week ago. well packed enough that two protrusions through the outer box and nothing was damaged. Great source for Asian releases at good prices, shipping can sometimes bite a bit but it's generally pretty reasonable.