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I got MP-20+ in this shape out of the box. Very deliberate looking scratch marks on the wing, and a small abrasion on the inside corner of the other wing.
Pretty pissed off, luckily its on the cheaper end of an MP figure.
Will I have much luck if I email robotkingdom?
Otherwise, what are the chances of finding a matching gloss white and then applying a new coat successfully?
Link to a full resolution image here: https://i.imgur.com/NrllqYQ.jpg
https://i.imgur.com/wt8ZxPO.jpg?1
Absolutely. How did you pay? If PayPal, how did you fund the transaction?Quote:
Originally Posted by Borgeman
Paypal, funded with a cc.Quote:
Originally Posted by jaydisc
I'll email RK and hopefully they come to the party so I don't have to resort to disputes etc.
The little nick on the corner I would have put down to "shit happens" QC, but the scratches are a different story.
That's rough. Hope RK come to the party and sort it out for you.
That is rough, RK have been pretty good with customer care over the last few years I believe. can't hurt to give it a crack.
Looks like someone has been scratching spoiler wings ever since. My MP20 has smudged Lancia logo because of the scratch...
Wowee how did that got through?
An update:
RK have offered to send me a replacement spoiler set in the mail, which I'm happy enough with. They provided me a pic so I could confirm what they had was correct.
Is it easy to fix?
I know I'm late to the party here, but FWIW yeah RK are good with sending replacement parts. I had an SS-38 arrive with two of the same side panel and RK sent out a correct replacement with no hassle.Quote:
Originally Posted by Borgeman
So to anyone who ever has issues with figures don't hesitate to contact them. Glad your Wheeljack has been sorted.