I can't believe the MP series continues to have major QC issues while the prices keep skyrocketing. It feels like it won't be long until there is an MP more expensive than Unicron and it will be more fragile than a GPS figure.
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Opened a dispute with paypal and have heard from Ohmyprimus that they will be getting a spare one in March, so fingers crossed it arrives, they also offered a partial/full refund as well. I hope there isn't any bad QC issues I've been reluctant to mess around with the figure in case I have to send it back. As far as I can tell it looks fine aside from the missing gun.
I only opened the dispute with paypal since they ignored 2 of my emails for a fortnight asking about an update. Normally Ohmyprimus communicates in a timely manner and they were very accommodating when I had address issues from moving house, when I failed to update my address in their system correctly.
I always prefer to resolve problems with the retailer directly but I like to know if something is happening and not be ignored as there are limitations on opening disputes.
*Edit* Now been resolved with item returned and full refund of both the deposit and remainder.