They may not know how to run a forum but they do know how to eliminate unwanted discussions in order to maintain 'positivity'.
It's not lack of moderating experience that is causing this extreme moderating but rather some misguided attempt at wanting to stay on Mattel's 'good side' that has caused them to implement a control of all discussions so that the board atmosphere promotes a positive view of Mattel/Scott.
Emiliano strongly disagreed with this one sided ideology and was booted from the board for it.