Lego Acquisitions

[Zippo]

Missing part for my Creator Set

[Golden Phoenix]

Missing part for my Creator Set

That is what I think makes them the best company to deal with

[Pulse]

Zippo, Roughly how long did that take to arrive? Can you also sum up the letter in a few words

[Zippo]

Zippo, Roughly how long did that take to arrive? Can you also sum up the letter in a few words

Ordered 26th October, letter dated the 31st and the postage was dated the 11th November. Arrived after their 2-3 week estimate

Letter states they are sorry, and how hard they work to get it correct.
If I was buying, it would have cost me 10c for the part.

[Pulse]

Thanks Mate

I never actually ordered missing parts when I was a SW Lego person a few years back (I just rebuilt that segment to fill in the gap/support the weight) but it's too bad they never had that service when I was a kid (I remember a big space set missing 4/5 pieces...)

[Stompy]

I've had a couple of missing parts and I got them within 10 days from requesting it online. The service was surely prompt and just smile-worthy. More reasons why I buy their products.