I won't offer excuses folks. This is the first time I've seen this issue as well and I elevated it (once again) to design management (cause frankly this burns me more then anyone since we put so much time into trying to get these guys perfect, kills me when anything is off).
At the end of the day when a line has such a small run like MOTUC these things happen. We do do all we can to catch these and I'm honestly shocked after Roboto that the design team missed this- again. Seriously not happy about this.
We'll keep trying, that is all I can say. And I'm truly sorry another one slipped through the cracks. I wish we had the resources of a large line like Barbie or even DCUC. With MOTUC the production runs are just so small that we make due with the very limited resources we have. Really sucks when they don't come out perfect, but mistakes do happen. I am sorry another one did.
Scott