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Thread: Shockwave & Skyhammer on fishpond.com.au

  1. #151
    Join Date
    8th Jun 2009
    Location
    Melbourne
    Posts
    480

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    It's sad to see so many people here getting screwed by Fishpond. I was going to buy some speakers from them, but did a quick search on people's views on their service. Now usually you'd get websites that have about 8 replies with views. One website had over 40 responses, all of them negative. I am surprised they are still in business.

  2. #152
    Join Date
    31st Jul 2008
    Location
    Launceston
    Posts
    1,296

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    Still waiting for my refund. Sent 4 messages now all up. Also asked them how come they had 2 Shockwaves in stock again last night and weren't filling my order (seeing as they still have my money). I'll start a paypal dispute if I don't get a reply shortly.

  3. #153
    Join Date
    4th Nov 2010
    Location
    Melbourne
    Posts
    1,351

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    Quote Originally Posted by Sutton View Post
    Still waiting for my refund. Sent 4 messages now all up. Also asked them how come they had 2 Shockwaves in stock again last night and weren't filling my order (seeing as they still have my money). I'll start a paypal dispute if I don't get a reply shortly.
    I've asked the same thing!

  4. #154
    Join Date
    26th Apr 2009
    Location
    Paasu
    Posts
    1,260

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    finally got my refund

    "Thank you for your enquiry and order at Fishpond.com.au

    We do apologise we were unable to supply this item to you

    As requested this has been refunded to your PayPal account. You should receive confirmation of this from PayPal shortly.

    Fishpond is an on-line retailer and we do not carry stock of all the items advertised on the Fishpond site. We work through a network of suppliers, both locally and overseas, and order on demand.

    We are not on real-time with our suppliers and from time to time there can be unexpected delays. The suppliers do not supply to us exclusively and it can happen that when an order gets processed the available stock has been already allocated to a different supplier.

    Kind Regards"



  5. #155
    Join Date
    4th Nov 2010
    Location
    Melbourne
    Posts
    1,351

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    Hi Ryan,

    Thank you for your enquiry and order at Fishpond.com.au

    Please advise your preference in this issue. Would you like us to reinstate this order for you or to refund to your Paypal account or via different method.

    Kind Regards
    Svetlana

    Customer Services Team
    Fishpond.com.au

    > Order Number #72039953I had paid for both of the items in this order only to have them both cancel on me.
    > Either refund my money or hold onto it until you get a restock (so that it saves me hunting for these items)
    >
    > Just let me know what you're doing...
    I just told them to hold the money and send me the toys when they get a restock!
    Hopefully they don't fall through.

  6. #156
    Join Date
    2nd Jan 2008
    Location
    Quakers Hill
    Posts
    11,185

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    hmmm, Svetlana, and I thought a name like so was only in James bond movies
    Wanted AM partner Vanguard, Myclones Dirge, G1 Victory Leo, e-hobby Dark scream ( the black version), e-hobby Magnificus
    Parts- AM partner Basher-side guns, G1 Actionmaster Elite Windmill's blades[I][B]

  7. #157
    Join Date
    4th Nov 2010
    Location
    Melbourne
    Posts
    1,351

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    Quote Originally Posted by liegeprime View Post
    hmmm, Svetlana, and I thought a name like so was only in James bond movies
    I didn't even pick up on that :P
    I just read it and was like 'yada yada would you like us to hold yada yada'.
    tl;dr :P

  8. #158
    Join Date
    8th Aug 2009
    Location
    Bankstown, NSW
    Posts
    3,067

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    Quote Originally Posted by liegeprime View Post
    hmmm, Svetlana, and I thought a name like so was only in James bond movies
    Lol... you obviously haven't ever dated a Russian girl

  9. #159
    Join Date
    31st Jul 2008
    Location
    Launceston
    Posts
    1,296

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    Quote Originally Posted by KillinSpoon View Post
    I just told them to hold the money and send me the toys when they get a restock!
    Hopefully they don't fall through.
    Finally got my refund today. Off to BBTS like I should have done in the first place...

  10. #160
    Join Date
    11th May 2011
    Location
    Ballarat
    Posts
    760

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    Quote Originally Posted by Sutton View Post
    Finally got my refund today. Off to BBTS like I should have done in the first place...
    Yeah I did the same. Pre-ordered shockwave and voyager sentinel prime

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