Utorrent. You bad boy...Originally Posted by CBratron
A good result. I checked my email this afternoon and I can get a full refund (though part of me keeps thinking it's damage control).
Still, good job with the email.
Rank 8 - Deluxe Member
Utorrent. You bad boy...A good result. I checked my email this afternoon and I can get a full refund (though part of me keeps thinking it's damage control).
Still, good job with the email.
This is my third purchase with them. They package the items very carefully, using paper liners to prevent boxes from rubbing against each other.
My only minor gripe is that it takes significantly longer to reach me than say BBTS who are also is based in the US. My latest purchase has been sitting at the USPS Chicago Sort Facility for just over a week now, based on the USPS online tracker. I know that TFSource has no control over the postal service, but I wonder if they have considered other postal services. This is the second time (out of three) that it has taken longer than 2 weeks to reach me, & it's supposively still in the US.
Rank 3 - Basic Member
Hi guys, first time posting on the forum. Just wondering if anyone has had trouble ordering from tfsource using PayPal? Tried to order 1 item that was instock and 1 preorder but it won't complete the transaction. I've contacted tfsource but haven't had a reply yet. Any thoughts???
Rank 3 - Basic Member
Also I've made 3 orders from them previously and have no complaints, I recommend them to any collector.
I recently received my order from these guys. They sent the wrong TF t-shirt. Looks very different to the photo on their online store website. So I sent them a customer enquiry early last week and haven't heard since. I know we had the Easter break, but it seems a response is slow coming, if at all.
The plus side is the parcel was well packaged. Cardboard used to separate individual boxes, along with bubble wrap and fillers to stop the items from moving around inside the parcel.
Got a response from them today. They are sending out the correct t-shirt free of charge. And I get to keep the wrong t-shirt.I recently received my order from these guys. They sent the wrong TF t-shirt. Looks very different to the photo on their online store website. So I sent them a customer enquiry early last week and haven't heard since. I know we had the Easter break, but it seems a response is slow coming, if at all.
Anyone had to return an item back to these guys for an exchange or refund? How was the experience?
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