Looking for IT job in melb

[Doubledealer]

hey guys thanks for your help, so far i got 2 callbacks one is just a trial at a small shop doing networking and handling servers for small businesses (1-75) and one that is a helpdesk role but I dont think there much networking involvment type work available for the future but i may need to go and install software for clients.

what do you guys think i should go for?

Good on you primatives, sounds like you're well on your way!

It's a bit hard to recommend one job over the other with so little info but I'm leaning towards the helpdesk role. Are you able to provide a bit more info on the two companies? Also, don't think you have to go for the very first thing that's offered to you. Keep in mind that February is one of the busiest times for new jobs and there will be plenty of opportunities out there for you.

With helpdesk roles, my first question to the employer is whether they have a KPI for adhearance or not. If they do, they will monitor how much time you spend available to take calls. After 3 years of this, trust me, run if they say this is one of their KPI's! Need to go for a 3rd toilet break in one day, or *gasp* take a toilet break outside of your allotted time? Get ready to send an email to your team leader explaining yourself! Admittedly you get used to it but **** me if I could do it again, especially after having worked in the public sector for quite some time where SLA's and KPI's are a thing of the past (mainly due to no financial penalties being imposed for missing weekly/monthly/whatever targets).

[Zippo]

One thing I learnt in my quest for work was that I wanted to work for an internal helpdesk rather than for another company that helps others - for the reasons Doubledealer mentioned

Internal helpdesk - not really an issue if you cant solve something and need to spend time on finding the solution (within reason)

[primatives]

hey guy thanks for the support! Should I take the first job that is offered to me??? I am at the stage where steady income sounds good. I had an interview with a shop where if i get the job id be handling sintallation of small servers and networking. something i like and would be a good experience and chance for me to learn the skills needed for what i want to do.

i have an interview with another place for a helpdesk role, not as interested as i dont want to be on the phones. it requires that i take calls and occasionally b in the field to install these pos systems or install the software. but it gives me a step in the door to the it world and at lesat some experience.

i dont know if i shoulf just take the 1st offer or say no and find a job i want but that may require more months of searching an no guarantee as mostly all jobs require some experience which i have none and i may end up having to settle for a help desk role.


another question to all the guys in IT. I enjoy IT and have learnt things like dhcp, dns, active directory , permissions, switches routers, ip addressing, subnetting.

Did you guys understand all of this well when u applied for jobs??? Whilst i have learnt and done it during my course i am not confident and have trouble remembering it as i dont use it everyday. do u find that you pick it up during work and you understand it more when applying it at work because i honestly dont remember alot and and wondering if im the only one that has trouble remembering all if any of what i learnt during my course!! thanks guys