Results 1 to 10 of 752

Thread: Ozmasters, The MOTU General Discussion Thread.

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Join Date
    27th Apr 2010
    Location
    Melbourne
    Posts
    673

    Default

    Quote Originally Posted by kup View Post
    I do have all the 'core' characters. However they are not that interesting to me. Much better characters are Octavia, Modulok, Dactys, Glimmer, Madam Razz, etc
    ITs a shame Kup but I stopped with MOTUC yoinks ago. Just trying to get the figs I really want. If you have Queen Marlena and Ram-man, I'd take them but I think you should hang on to your collection.

  2. #2
    Join Date
    2nd Jun 2010
    Location
    Camden
    Posts
    2,978

    Default What's going on...

    Last night I got an email saying that my supscription has been cancelled due to one of the following reasons

    Figures unavailable
    Cancelled at customers request
    Unable to process credit card.

    So I sent an email asking them to clarify it for me as they didn't send me a billing invoice and was not sure of how much they were attempting to charge.

    This morning I woke to two emails

    One said they were able to process my order but then requesting I confirm my credit card details and security code my shipping address and the delivery method

    The second said they were unable to process the order and I will receive a follow up email cancelling my subscription and if I want it to re order it.

    I am not happy and confused both emails were sent at exactly the same time.

    Is this common?

    Is it common for them not to notify you before they charge you?
    UP UP CRONULLA

    Follow Me on:

    Twitter - @Sharky_Wattsy

  3. #3
    Join Date
    1st Jan 2008
    Location
    Sydney
    Posts
    2,327

    Default

    Quote Originally Posted by Sharky View Post
    Last night I got an email saying that my supscription has been cancelled due to one of the following reasons

    Figures unavailable
    Cancelled at customers request
    Unable to process credit card.

    So I sent an email asking them to clarify it for me as they didn't send me a billing invoice and was not sure of how much they were attempting to charge.

    This morning I woke to two emails

    One said they were able to process my order but then requesting I confirm my credit card details and security code my shipping address and the delivery method

    The second said they were unable to process the order and I will receive a follow up email cancelling my subscription and if I want it to re order it.

    I am not happy and confused both emails were sent at exactly the same time.

    Is this common?

    Is it common for them not to notify you before they charge you?
    I think this means their communications department needs a QA team as well.

  4. #4
    Join Date
    6th Aug 2010
    Location
    Warrnambool
    Posts
    1,126

    Default

    I think mine is going thru ok pending ATM

    Anyone get a pop sub? I missed the deadline arrgghhhh

  5. #5
    Join Date
    27th Jan 2008
    Location
    La Face Cachée de la Lune
    Posts
    6,821

    Default

    Quote Originally Posted by Gofigure View Post
    I think mine is going thru ok pending ATM

    Anyone get a pop sub? I missed the deadline arrgghhhh
    I got the POP subscription, and my quarterly Club Eternia subscription has already shipped.

  6. #6
    Join Date
    2nd Jun 2010
    Location
    Camden
    Posts
    2,978

    Default

    anyone know what the number is to ring matty collector from here??

    every email response they send me they send three each one contradicts one in one way or another figures are held figures are cancelled subcription cancelled.....and in one i asked them what the number was and they didnt bother answering me..

    this is really starting to @#$% me off...
    UP UP CRONULLA

    Follow Me on:

    Twitter - @Sharky_Wattsy

  7. #7
    Join Date
    2nd Jun 2010
    Location
    Camden
    Posts
    2,978

    Default MattyCollector Number

    0011 1 877 GO MATTY

    OR

    0011 1 877 46 62889

    2 phone calls....and it may be resolved.. find out in 2-4 business days.....
    UP UP CRONULLA

    Follow Me on:

    Twitter - @Sharky_Wattsy

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •