amazing...this shows how messed up they can be

ohh i remember now, i had an issue once that had the same problem.
i thought my parcel was lost due to that comment.
the representative from Auspost returned my "angry claim" and said that their current system does not have any other statuses and they had no choice but to put it as a failed attempt (because they have lots of parcel that day to send and couldn't make it for mine).

i told them to go improve their tracking system and stop giving customers false information. looks like a year had passed and they are still using the same...