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  1. #1
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    Default Price matching toys

    Quote Originally Posted by jaydisc View Post
    7. This morning, I did some more price matching around reducing the price of my existing collecting and got these two from TRU for the combined price of $49.66 (Thanks Big W Catalog!)


    Which TRU did you get this two voyagers from Jaydisc? I'm freaking pissed off, the ASS manager at TRU Chaddy wouldn't price match for me and he was so freakin rude too! I reckon he's just racist as well. TRU Chaddy is on my HATE list now.. hmmmpphh.. so not happy.
    ~ JuzMel ~
    My son is taking over all my TFs!

  2. #2
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    Northland, but I cleared them out. LCZ and STL managed to do it somewhere else today too. You want a pic of my receipt to take back and show the jerk?

  3. #3
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    Quote Originally Posted by jaydisc View Post
    Northland, but I cleared them out. LCZ and STL managed to do it somewhere else today too. You want a pic of my receipt to take back and show the jerk?
    No point jaydisc, I TOLD the jerk that my friend bought it from TRU and that I can bring the receipt. He said, "Well your friend's lucky he got a good deal then, but there's no way we'll price match when Big W doesn't have the stock". What an ass!

    Anyway if anyone sees extra voyager mudflap and inferno and can get a price match, pls get me a set, I can pay cash immediatly. Ta.
    ~ JuzMel ~
    My son is taking over all my TFs!

  4. #4
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    I hope I don't have any issues when my TRU gets Inferno instock...

  5. #5
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    Quote Originally Posted by JuzMel View Post
    No point jaydisc, I TOLD the jerk that my friend bought it from TRU and that I can bring the receipt. He said, "Well your friend's lucky he got a good deal then, but there's no way we'll price match when Big W doesn't have the stock". What an ass!
    how is it you can complain about them not matching, when it's a TRU exclusive and therefore NO WAY IN HELL Bigw will have it, so you CAN'T pricematch

    price matching is for exact same item, actually in stock.

    That's like me complaining Big W won't give me my staff discount from Colesgroup

  6. #6
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    Quote Originally Posted by Krayt View Post
    how is it you can complain about them not matching, when it's a TRU exclusive and therefore NO WAY IN HELL Bigw will have it, so you CAN'T pricematch

    price matching is for exact same item, actually in stock.

    That's like me complaining Big W won't give me my staff discount from Colesgroup
    I DIDN"T know they were TRU exclusives. PLUS I only went and ask for a price match because folks here told me they got theirs price match. So I thought it's only something fair that it's done for all customers who ask and not just those who happen to ask the RIGHT people at the RIGHT time.

    "Now, one got refused today.... on the TRU exclusives... and he is full on abusing the manager who IS COMPLETELY RIGHT"
    Jaydisc is right that the manager answered me very rudely, that's why i was offended. I asked very nicely if I could POSSIBLY get a price match at the voyagers. The cashier then asked her manager who practically raised his voice at me when I tried to explain my friend came earlier to buy it. (Until the other staff also turned to look). As for the racist part, I might have been alittle too sensitive, but it was definitely the manager's tone and rudeness that pissed me off.

    As for the abuse on the other forum, I believe everyone has the right to have their owns views, but NOT the right to abuse people with hurtful words.

    Also, come on, the big retail stores make millions a year, it's no big loss to them giving us some discount and letting us less well-to-do souls get a bargain or something during a toy sale.

    And P.S: I'm a lady (Mr/Ms falefel), so PLEASE don't refer me as a he. My username is JuzMel, duhhhh....

    And yes, US Melbournians are definitely a close-knit bunch, hooray to that!
    ~ JuzMel ~
    My son is taking over all my TFs!

  7. #7
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    Now 2 posts to reply too... so figure out your own quotes....

    "You also identified yourself as a mutual board member. I can only hope and request that in the future, that you put forth your objection or displeasure to a local issue here locally, so that we can comment, explain, retort, justify, discuss, etc"

    Um... i kinda did..... post #7.... Half an hour before MY "vent"



    "I DIDN"T know they were TRU exclusives."

    as the saying goes, "Ignorance is no excuse"... didn't help me when i went too fast in a school zone because the cars clock was still on daylight savings time and i thought i was in the clear.... but if you didn't know, then you didn't know... that can be forgiven

    I took offense to your calling him an ass, adding the store to a hate list, a jerk again later, plus a second ass.... (is he a donkey farm? or many-legged???) I didn't say anything about possible racist comments or opinions... just the linking of terms to a person. I may not be a a manager... but i'm the one who answers 80% of our price match/"i'm buy lots please give a discount"/"trying to return after the 7 days return period is up" queries.... i deal with this all the time, 6 days a week...



    As for linking things to people.... it's a bit hard to think of all of us as Transgender/hermaphrodite/crossdressing/what are we's if a persons sex is not known.... you make Aussie TF Board poster #2 that i know of as female, if i cut out i think 2 wives who posted once and then never again. So please accept my apology for the mistaken gender attributes...

    Do i dare mention that both of you put my other name wrong??

  8. #8
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    Quote Originally Posted by TF76 View Post
    My Kmart wouldn't even price match leader brawl today. Even though the closest Big W had about 20 in stock yesterday.
    Quote Originally Posted by JuzMel View Post
    He said, "Well your friend's lucky he got a good deal then, but there's no way we'll price match when Big W doesn't have the stock". What an ass!
    Quote Originally Posted by Krayt View Post
    price matching is for exact same item, actually in stock.
    [RANT]

    This idea that the other store has to have the other item in stock is seemingly just the newest slimy excuse for these stores to get out of it. Lowest guarantees were initially just that, with the simply criteria being a lower price. Next, they added the requirement that the competitor's offer had to be advertised, and now, they argue that it has to be in stock, which is the epitome of ridiculous. If the other place has it stock, why TF wouldn't I just buy it there?

    My memory isn't perfect, but the night of the sale at Campbellfield, I remember a big, fat, Kmart banner entitled "Lowest Price Guarantee" which said if a competitor has advertised a lower price, they'll beat it by 10% of the difference. Keyword: Advertised

    Some Kmart lady pulled that crap on me when I tried to match BA and Ratchet. She said they had to have it in stock. I said call. She then said she'd only match Ratchet because that's all Big W had in stock. I said fine and swapped the BA for a second Ratchet and then I beamed over her as she was unable to mark up the original price in order to make the 20% off not be considerably less than Big W, and in the end she HAD NO CHOICE but to put it in the computer as 20% off their existing 20% off. Now that's karma.

    [/RANT]

    Regardless of all of that, that still doesn't explain why TF76 failed. What excuse did they pull if the other store had stock?

  9. #9
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    [QUOTE=jaydisc;30506][RANT]
    If the other place has it stock, why TF wouldn't I just buy it there?

    QUOTE]

    My work has always had a "we'll beat by x%" used to be 1, now is 5.... and most times you could get employee discount as well.

    But also, many customers are still loyal to certain stores.... so prefer there dollars to go to who they like

  10. #10
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    Quote Originally Posted by Krayt View Post
    But also, many customers are still loyal to certain stores.... so prefer there dollars to go to who they like
    I'm kinda like that. Short of being absolutely desperate I never contemplate buying at TRU. Like with the Animated Deluxes which were $25 at TRU, I decided to buy at Toy Kingdom at full price instead even though the returns policy at Toy Kingdom are tougher.

    I think my weakness though would buckle had it been Classics Sunstreaker or Sideswipe.
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