Rank 1 - New or Inactive
Ahhh, The trials & tribulations of price matching...(& the lame reasons employees call-upon in refusing to do them...
)
It's not like the difference is coming out of their own pocket - I'm guessing there's probably a manager breathing down their necks...
Rank 9 - Board Staff
Found this:
(links for details)
Appears to be from either their website or one of their catalogues. Either way, there is no small print so if it is the same product and in stock they have to match it and then some.
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Rank 8 - Deluxe Member
In that case, they have all rights to make sure it is in the store your matching with....
which means sometmes they will just ring the store, but other "smarter" staff will make sure that Soundwave actually is at the local Target before they will pricematch
Rank 9 - Board Staff
I would note though, there is nothing about the other stores location, absolutely nothing.Originally Posted by Krayt
|Buy ALL my things!|Collection Thread|Current Collection Count: ~661|
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Rank 8 - Deluxe Member
General concensus is that it needs to be within a suitable area. i've seen at some stores a "competitor area map" showing the area they will match in. My store doesn't bother with that.
But if you came in saying a little shop up in cairns has it cheap, well it's not like your going to drive there and get it if i say no.
it's actually funny.... before we added beating by 5%, if the customer was a pain we used to say no and make them go where they had "just seen it for x amount".... if your getting it at the same price, why didn't you get it there when you saw it????
Rank 8 - Multi-Section Mod
it's all about the additional 10% off from the x amount we saw it for...
that will make alot of difference
Rank 8 - Deluxe Member
that's what i mean... it used to be just match at my store, not beat
Rank 8 - Deluxe Member
I mentioned elsewhere i got refused a price match at Kmart on the $15 Big W Screen Battles. On the grounds of them not having the exact toy in stock.
I didn't bother pushing, but if I was going to, i'd have mentioned how all the varieties of a series/size class scan in with the same name; effectively meaning they're all the same toy, right? They all come up as TF blah blah Asst.
I bet if you wanted to price match a green lamp, they wouldn't ring the other store and get them to check if they had the green lamp specifically, only all varieties of the specific lamp. I need to use this analogy next time
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