Price matching toys

[Krayt]

General concensus is that it needs to be within a suitable area. i've seen at some stores a "competitor area map" showing the area they will match in. My store doesn't bother with that.

But if you came in saying a little shop up in cairns has it cheap, well it's not like your going to drive there and get it if i say no.

it's actually funny.... before we added beating by 5%, if the customer was a pain we used to say no and make them go where they had "just seen it for x amount".... if your getting it at the same price, why didn't you get it there when you saw it????

[iceburn]

General concensus is that it needs to be within a suitable area. i've seen at some stores a "competitor area map" showing the area they will match in. My store doesn't bother with that.

But if you came in saying a little shop up in cairns has it cheap, well it's not like your going to drive there and get it if i say no.

it's actually funny.... before we added beating by 5%, if the customer was a pain we used to say no and make them go where they had "just seen it for x amount".... if your getting it at the same price, why didn't you get it there when you saw it????

it's all about the additional 10% off from the x amount we saw it for...
that will make alot of difference

[Krayt]

it's all about the additional 10% off from the x amount we saw it for...
that will make alot of difference

that's what i mean... it used to be just match at my store, not beat

[kurdt_the_goat]

I mentioned elsewhere i got refused a price match at Kmart on the $15 Big W Screen Battles. On the grounds of them not having the exact toy in stock.

I didn't bother pushing, but if I was going to, i'd have mentioned how all the varieties of a series/size class scan in with the same name; effectively meaning they're all the same toy, right? They all come up as TF blah blah Asst.

I bet if you wanted to price match a green lamp, they wouldn't ring the other store and get them to check if they had the green lamp specifically, only all varieties of the specific lamp. I need to use this analogy next time

[liegeprime]

Well then judging from this discussion, I wont be able to do this pricematching thing coz the local area Target and Big W often have less if none of the stock, when Kmart has it or Vice versa which if they ever do make a call when your attempting for a pricematch the store on the other side will prolly say ' yeah we HAD those but none on the shelves right now anymore .

[jacksplatt11]

When I used to work at target, a year or so ago now, I never got asked once about price matching a toy. Mind you we were the only major department store for 200kms, and our only competition was toyworld, who we were cheaper than by a mile..

The only things people ever wanted to price match were things like tvs, dvd players and the like, and 99% of the time we were cheaper than retravision and harvey norman anyway haha

[Tiby]

I don't bother price-matching anymore. My local K-Mart has the Ice Queen for the service desk manager and the attitude! Unbelievable. She gets right down to the bar-code numbers. Given the real problems I deal with at work every day, I just can't be bothered tainting my hobby by arguing with these retail store emperors.

Well done to members who have managed to have some success price-matching.

[liegeprime]

I don't bother price-matching anymore. My local K-Mart has the Ice Queen for the service desk manager and the attitude! Unbelievable.

Oh noes the Fables are infiltrating the real world !

[STL]

Had absolutely no problem tonight. My girlfriend was very excited by it all. She agrees with me there's a certain thrill to it. I collected all the wave 3 Deluxes I could find and took them to the counter knowing there was a 15% off potentially on top of the price match. Worst case scenario was that I would get them for $21.90 (Target price minus 10% the difference of $22.95: K-Mart's sale price this week) which would be more than than what Jaydisc picked them up at ($21.50) and I'd have to pull out of the transaction.

I was a bit more nervous than usual given the accounts of how tight K-Mart were recently. My girlfriend thought it would be downright embarrassing if I walked off when I didn't get the extra 15% so I promised we'd buy it and then just return it right away if that happened to save us the shame. I picked a young cashier, she looked 18 at most. The queue was busy and I was patient and amicable. We talked while the equally young manager (about 25) tried to figure it out. She joined into our little conversation as well about snow trips. I said we should move b/c the queue was forming but they assured us it was okay. Anyways, final price goes in at $17.76 and I'm thinking: will this work? Instead the manager simply smiles at me and says that's the final price. My girlfriend gives me a nudge, I just thank the manager as well as the cashier and tell them to have a good night. On our way out, the manager calls out bye-bye to us and we turn around and wave.

[blackie]

oh price match master, you must teach me your ways.
once i get the hallowed coles discount card, and couple it with the already obtained woolworths discount card, i will receive discounts like no other before me