I did that earlier this year in regards to why their Generations Grimlock was taking so long. When I get home from work I will try and find the email and put it up. However if memory serves it was much like the response I got from TRU, they listed a multitude of reasons without giving me the specific one. I think the main point of it was that the way they keep prices down is that they get all the stock in cargo containers by sea from China, which means that they often do not know the specific date that items will show up and/or they may be behind other companies in getting products.
I'm wondering how long they are going to be as well. I've got the 3 triple changers and the IDW wave on order with them, they all say 'arriving July' but they are fast running out of time - could well be pushed back to August.![]()