Help! I have just bought Dai Atlas on Ebay and it arrived with a damaged box!

[Camion Convoy]

Hey guys Really wanted some advice...

So got a great holy grail figure Zone leader Dai Atlas! For quite a good price!

The figure looks great but the box which was said to be "C9" I don't really expect that... However it has arrived with the window badly broken.

What is fair to ask for or should I take it on the chin???

Thanks guys

[Waxpython]

Your call but if you got it at a good price i reckon you should take it out of the box and put on display.

[Slag]

If it's just the window it might be possible to change the plastic if you can get a big enough piece. I've done it once before using the stuff they use for overhead projectors.. but a4 was the biggest piece i could find handy.. i guess it comes in bigger sizes..
also the one i fixed, the plastic was falling off. it might be harder to do if it's still glued on well..

[Megatron]

Hey guys Really wanted some advice...

So got a great holy grail figure Zone leader Dai Atlas! For quite a good price!

The figure looks great but the box which was said to be "C9" I don't really expect that... However it has arrived with the window badly broken.

What is fair to ask for or should I take it on the chin???

Thanks guys

I'd let the seller know exactly what the issue is and see what their response is. They may offer you compensation in the form of a part refund, or an exchange/return. It really depends on if the box condition matters to you, for example if you bought it MISB/MIB on purpose then obviously you'd have more of a reason to want the C9 box as stated in their description, plus you have the right to dispute an item if it's not exactly as described. However, if you don't care about the box's condition then it's probably not worth pursuing the matter further. Do you know if it was damaged through the post or due to poor packaging? Either way, I'd still let the seller know. If their reputable they will want to keep their customers happy, and you'll have a better idea of what your options are after talking to the seller.

[Tetsuwan Convoy]

Wise words there Megatron. I'd follow that advice Camion Convoy

[Camion Convoy]

Thanks guys! I did send pics to the seller and they were very quick to offer a refund to the sound of 13%. Which I was quite happy to accept!

I can see what has happened the box didn't have tie downs in those days and the toy has rocked forward in the shipping process (ruff as guts!) cracking the 23 year old window! Doh

It's just nice to get what you pay for. Unfortunately these things do happen and it wasn't badly packed just bad luck.

It is still a holy grail item for me and will be displayed with pride.

[Megatron]

Awesome!

[Bidoofdude]

Nice to see that resolved Camion.


Also props to Megatron for some wise box tips.

[Tetsuwan Convoy]

Nice to see that resolved Camion.


Also props to Megatron for some wise box tips.

(To be said in a geordie accent)

Are you tryin' to be fonny?



Glad it worked out though!

PICS! SHOW ME PICS!

[Bidoofdude]

Not really??.....