Robot Kingdom (RK) (Hong Kong) feedback

[SharkyMcShark]

Well, I did my first ever Robot Kingdom order 2 weeks ago. And still waiting for it to be delivered.
Contacted Aust Post and they saying its in Sydney ATM. Why the hell is it going from Hong Kong to Sydney then to Perth? Everything else that I get from Hong Kong normally takes 3 days to get to Perth. Won't be using RK again. My BBTS order was done 1 and a half weeks ago and got it early last week.......brilliant service!

What postage option did you go with? I ordered Springer and Blitzwing on Friday the 26th of April and they arrived on Monday 29 April with EMS shipping

(I live in Perth too).

[Koroboo]

Anyone had any success getting an order aborted or adjusted from RK?

I'm in a position where I've preordered 2 items, but want to 'add' more to it, in order to save on combined postage. I'd made a mistake where I didn't add all 3 in up front...

I've sent an email to the info@rk address, haven't heard back yet but thought I'd see if others had any prior experiences like this.

[Krayt]

I've had them seperate preorders where I didn't not the massive gap in arrival date.

THey refunded the shipping dif and removed the item i asked for, then i placed another order.

I'm pretty sure I've added something to an order too

In other words, they should sort you out

[Koroboo]

Got a response saying they won't add items to orders. Maybe I didn't word it well enough. Oh wells.

[Zippo]

Asked them via Facebook to explain the massive difference in what I pay for postage vs what is on the postage label

Hello,

Thank you for your email.
Let me briefly explain to you about this.

Despite from the shipping cost, there are also other costs included in the parcel. The shipping cost you paid on our website, indeed, should be stated as Shipping and Handling cost.
The handling cost could include the following:
Protection material
Outer Parcel Box
Salary for packing staff
Transportation to post office.

So the shipping cost is not the exact amount printed on the parcel form.
Hope this is able to solve your questions.

Yours Sincerely,
Daniel

[Lordy]

While not a rant against RK postage (which I have not had an issue with) but I have noticed a lot of the current Generations range all come in bundles these days (Springer with Sandstorm and Blitzwing) not separate items. I'm interested in getting Trailcutter, but not with the other TFs RK has him bundled in with

[Sinnertwin]

I think RK's prices are quite reasonable considering an MP03 Starscream posted from Perth to Sydney was, IIRC, $30+. A comparable item, MP03G shipped from RK in Hong Kong is $25USD or $28 AUD.

[CBratron]

While not a rant against RK postage (which I have not had an issue with) but I have noticed a lot of the current Generations range all come in bundles these days (Springer with Sandstorm and Blitzwing) not separate items. I'm interested in getting Trailcutter, but not with the other TFs RK has him bundled in with

So pick up the lot and pass the savings to other Ozformers.