last time they said they would open a case to track it but this was right before they overhauled their website and since then nothing at all. emailed them last night about it and this new problem.
yeah i've been having a streak of problems with RK...
update: this isn't their fault but i had forgotten i also bought the toyota fj cruiser optimus from them as well and assembled it today
its missing its front roof...
Last edited by kaiden; 1st November 2013 at 06:27 PM.
Ive placed an order on RK site earlier this week for in-stock items. I haven't received a confirmation email. Previous occasions I received the confirmation email immediately. Just wondering if anyone who placed an order recently with RK is having the same problem?
The RK site did mention that the email server is temporarily down but that was on Monday (2/12/13)!
RK doesnt always send confirmation/shipping emails. Has happened to me before a few times, but was sorted out in an email
Email server is done, so no confirmation or shipping emails at the moment.
However with the new system you do get to see your past and present orders