Robot Kingdom (RK) (Hong Kong) feedback

[lancalot]

last time they said they would open a case to track it but this was right before they overhauled their website and since then nothing at all. emailed them last night about it and this new problem.

yeah i've been having a streak of problems with RK...

update: this isn't their fault but i had forgotten i also bought the toyota fj cruiser optimus from them as well and assembled it today

its missing its front roof...

man your copping it bad with all these QC problem !

[kaiden]

man your copping it bad with all these QC problem !

yeah and its such a hassle having to deal with an international business to get replacement parts.

[Megatran]

Ive placed an order on RK site earlier this week for in-stock items. I haven't received a confirmation email. Previous occasions I received the confirmation email immediately. Just wondering if anyone who placed an order recently with RK is having the same problem?

The RK site did mention that the email server is temporarily down but that was on Monday (2/12/13)!

[Sinnertwin]

RK doesnt always send confirmation/shipping emails. Has happened to me before a few times, but was sorted out in an email

[Zippo]

Email server is done, so no confirmation or shipping emails at the moment.
However with the new system you do get to see your past and present orders

[Megatran]

Email server is done, so no confirmation or shipping emails at the moment.
However with the new system you do get to see your past and present orders

Ah yes. The Tracking Number is displayed in the Shipping details of the Order in My Account. A nice feature.

[GoktimusPrime]

Just found out tonight that RK no longer accepts orders w/ credit card payments and only deals with PayPal now. A massive kick to the nards for those of us who don't use PayPal.