Robot Kingdom (RK) (Hong Kong) feedback

[Sunsurge]

Man I am getting so incredibly annoyed at Robot Kingdom's laziness and incompetence. I forwarded all the e-mails I have from TNT which explained that the package can't be processed without a Con-note & Invoice.

RK's repsonse? Asked me to "simplify the case" and explain why it is being held by TNT. So even though RK charged me $70USD in shipping & handling fees, now they expect me to sort out the delivery problems as well.

I told them firmly (but still politely enough) that it is up to them to sort out and if I don't receive the parcel by tomorrow, I will lodge a claim thru PayPal. IMO 4 weeks is more than enough time for an EMS parcel to make it from Hong Kong to Adelaide.

[hYpNoS]

Wow after reading all of this I'm amazed my mp dirge and mp thrust came in without tracking

[Deano85]

Just ordered MPM-3 Bumblebee from Robotkingdom. Have ordered plenty of stuff from them in the past with no issues.

[Ralph Wiggum]

Just made my first order with RK with MP Dirge. Ordered during my lunch break and was sent by close of business, which was damn impressive. I went with air mail so lets see how long that takes. It was still pricier but it was more of a test buy and I'd rather pay more for good service.

[Omega Metro]

Just made my first order with RK with MP Dirge. Ordered during my lunch break and was sent by close of business, which was damn impressive. I went with air mail so lets see how long that takes. It was still pricier but it was more of a test buy and I'd rather pay more for good service.

You are lucky. My order from the 28th is still processing because they can't find an item I purchased. They asked if I wanted to swap for a different item, which I did. They have been silent ever since. They are always great......until something goes wrong, then they don't want to know about it.

[Omega Metro]

You are lucky. My order from the 28th is still processing because they can't find an item I purchased. They asked if I wanted to swap for a different item, which I did. They have been silent ever since. They are always great......until something goes wrong, then they don't want to know about it.

Guess what? I'm still waiting for them to ship this order. I've sent 2 emails with no response.

[ampoldj]

Just made my first order with RK with MP Dirge. Ordered during my lunch break and was sent by close of business, which was damn impressive. I went with air mail so lets see how long that takes. It was still pricier but it was more of a test buy and I'd rather pay more for good service.

Was that the 36.71usd shipping option? Can you let me know how long it takes as i may be going the same path with Dirge.

[CoRDS]

i had TR tripticon ship last week. was posted on friday and arrived on monday

[Ralph Wiggum]

Was that the 36.71usd shipping option? Can you let me know how long it takes as i may be going the same path with Dirge.

Yep that's the one, airmail not EMS. I shall definitely provide feedback

[BlitzKing]

Received my Dirge and Starscream reissue on Monday only took 5 working days from payment. Glad to finally receive some MP's without any sort of delaying tacktick or drama, it has been too long.