Quote Originally Posted by DaptoDog View Post
Has anyone successfully cancelled a pre-order with RK?I recently made two pre-orders and they quickly agreed to combine them. However, I then requested to cancel one of the items I pre-ordered and they have not responded to multiple emails.

It states in their policy that this is allowed and it's the first item I've ever sought to cancel. I'm even saying that I wish to put in another order separately such that I will still be spending more with them so I am surprised, they are usually very good to deal with.
My experience with RK on this matter differs to Raider. RK is quick to respond when adding item(s) to an existing order or combining orders BUT reluctant to cancel items / pre-orders. That was a few years ago.

Keep at it DaptoDog. I'm sure you've already brought to their attention you have a good customer history with them. Best of luck mate.