eBay USA thoughts, comments and feedback

[nexusnixx]

thanks for the prompt reply: auction closed on the 28 July (3pm their time), did make payment during the day itself. Since then, I have not heard from the seller, sent him/ her a message (via ebay) yesterday morning (29 July our time) but till now I have not heard anything....

having a bad feeling as the first ever auction I won on ebay USA - seller had 2 negative feedback and have not responded to my message for 10 days that I decided to esclate the matter to ebay as "non-performance" on the seller side - No response/ no shipping notice - no action

this will be my 2nd experience with ebay USA - fingers crossed i will not be burnt - coming out USD$600 to date is not funny at this moment...

[Megatron]

thanks for the prompt reply: auction closed on the 28 July (3pm their time), did make payment during the day itself. Since then, I have not heard from the seller, sent him/ her a message (via ebay) yesterday morning (29 July our time) but till now I have not heard anything....

having a bad feeling as the first ever auction I won on ebay USA - seller had 2 negative feedback and have not responded to my message for 10 days that I decided to esclate the matter to ebay as "non-performance" on the seller side - No response/ no shipping notice - no action

this will be my 2nd experience with ebay USA - fingers crossed i will not be burnt - coming out USD$600 to date is not funny at this moment...

I'd say give them another day or two. If they have a good feedback score then it should work out fine. With the other seller you mentioned, 2 neg feedback is a big red flag to begin with.

Let us know how it goes and good luck!

[Sinnertwin]

I'd say give them another day or two. If they have a good feedback score then it should work out fine. With the other seller you mentioned, 2 neg feedback is a big red flag to begin with.

Let us know how it goes and good luck!

It also depends why they've received the negative feedback. I always review their feedback first & determine if it was appropriate. If it's in regards to shipping, i shy away, i have however seen sellers with excellent shipping history with negative feedback -a result of the buyer not reading the details: leaving a negative reply because they got a medium size shirt, when the auction clearly stated it was a small etc.

All the best, i hope it gets sorted for you asap.

[nexusnixx]

this particular seller that i have put a case with ebay has been getting positive feedback for other items that he/she recently acquired at the sdcc 2013 convention, hence i am very puzzled as to why I have not gotten any communication from the seller - I did read and re-read and re-read the description and there is international shipping provided..... i just want the seller to respond to me that is all... anyway it is in the hands of ebay now so fingers crossed, seller will respond as it is a ebay prompt and not a buyer's prompt....

decided to jump onto an alternative seller on ebay and yes did read and re-read the description and international shipping is provided - Global Shipping Program (some sort of 3rd party arrangement by ebay and courier)

So i am really puzzled as to why ebay sellers are not responsive on their communication at all....

fingers crossed

[Kapryiath]

how do you search ebay for store names?

[lancalot]

So i am really puzzled as to why ebay sellers are not responsive on their communication at all....

fingers crossed

If you think there something funny...put a dispute straight away so all teh email get logged in your favour and then you should get your money back easy ..

how do you search ebay for store names?

It in the advance search menu on the right of the search button ...

[Megatron]

It also depends why they've received the negative feedback. I always review their feedback first & determine if it was appropriate. If it's in regards to shipping, i shy away, i have however seen sellers with excellent shipping history with negative feedback -a result of the buyer not reading the details: leaving a negative reply because they got a medium size shirt, when the auction clearly stated it was a small etc.

All the best, i hope it gets sorted for you asap.

To clarify, I was going by nexusnixx's description, that he "had 2 neg feedback" and assumed that he meant 2 neg feedback only, not 2 neg feedback amongst 100+ positives. If the latter was the case, of course I would take all feedback into consideration.

how do you search ebay for store names?

On your main search page or Summary page, click on "Advanced" to the left of the big blue Search button, at the top right hand side of your page.

Look for the Stores heading on the left hand side menu under "Advanced Search".

Click on Find Stores.

[nexusnixx]

update:

2nd ebay auction for the SDCC 2013 Metroplex seller has reverted to me and he/ she will be posting out the item.... so its fingers crossed for the long journey here to Perth, Australia

1st ebay auction for SDCC 2013 Metroplex - issue has been escalated to a dispute claim and ebay will only look at it on the 6 August for seller to respond... if not... hopefully the money will be refunded with ease...

[DELTAprime]

I've been buying a bit on eBay as of late. Normally I only buy from sellers with thousands of positive feedbacks left but I have bought from a couple of newer sellers.

The established big guys are normally prompt to post, give tracking numbers and say to let them know if there are any problems. The little guys seem to take their time posting, don't always give tracking and I never hear anything from them. On top of that I had a guy over charge me on postage by 50%.

I think of eBay as a minefield but if you stick to the big sellers with 99% or better positive feedback you minimize the risk.

[nexusnixx]

Update
2nd seller has posted the item and provided the tracking number.

1st seller has not responded to eBay claim yet and given 5 August to revert if not claim will be refunded to me. Which is good as usd has strengthen against aud so might get more back.