I am just glad I got mine from Robot Kingdom. I used to work shifts near TRU Innaloo, but now am 9-5 in Ellenbrook. Not worth the hassle/time to save the $.
Rank 8 - Deluxe Member
I am just glad I got mine from Robot Kingdom. I used to work shifts near TRU Innaloo, but now am 9-5 in Ellenbrook. Not worth the hassle/time to save the $.
Rank 6 - Dedicated Member
got mine yesterday from Chadstone
Again its been mentioned that some of the people trying to pick one up were very abusive to the staff!
As i was walking out, saw one guy greeze the hell out of me!
Rank 8 - Deluxe Member
See, that pisses me off. There is no need to be rude to staff. Working in customer service I know what it's like to be abused when things are out of our control.Originally Posted by Skript
Rank 8 - Deluxe Member
What does that mean?
People are sometimes fed up with the piss poor customer service and this is why some people become rude.
The girl who answered at Parra told me to call again in 1-2 weeks coz they sold out that morning and wouldn't take down my name, when other people called and reserved and got them in the afternoon.
Then in Castle Hill said sold out, then one member was able to reserve the next morning coz there was one left.
Rank 8 - Deluxe Member
If other stores are like Penrith, we were told they were getting a delivery every day, and sometimes they wouldn't know where every piece of item is in the big warehouse.
Rank 8 - Deluxe Member
I understand that. It's just that there's no system. Luck of the draw who answers the phone. Some are great, some aren't & don't give a damn.
Some will say they don't have them yet when it's actually sitting in the backroom in pallets just waiting to be opened.
I guess that's why I ask for their names now so that I know who is actually better/easier to talk to.
Rank 3 - Basic Member
Well , was going to post last night but didn't get around to it. Had a nice phone call from a girl at Toys R Us Knox City at about 11:15am. She said to me that she had put a MP Sound Wave aside for me (bear in mind I wanted Acid Storm instead) and would put Acid Storm aside when it arrives.... Pausing for a sec I clicked and said oh in a very polite tone thank you very much it means alot
Ha! Anyway, went to go pick it up 5:30pm that night and when I was talking to the girl who I originally spoke to on the phone she said Yeah I knew you were after just Acid Storm but I thought I would put Sound Wave aside for you just in case!
Now that's SERVICE!
Tell you what, glad thought my parents brought me up with good manners. Believe it or not it does get you places.
Rank 8 - Deluxe Member
That's pretty good. Make sure you give good TRU feedback.
I know some of those guys answering the phones are getting pretty pissed at our incessant calls asking if they have stock. But it's the same with us, we are also getting irate with the number of calls we make to ask and reserve.
Some of them do lie straight to your face. Like when Screamer posted that there's stock and he got it. Then when you call, the one who answers says there isn't any in yet and that happened with ILS as well when Sharky got his SW in Campbelltown.
The problem is if you go to the store and try to get one, the other ones who called can reserve them. But at the time you called, the guy/gal on the other end of the line lied. You lost out twice - once on the reservation and twice when you are at the store and everything's reserved. There are times when I want to say "I know you've got stock. My friend just got one a few minutes ago. Please check again." But I know they won't actually check and just say call again.
What is that little silver piece directly below Soundwave's gun?
Rank 8 - Deluxe Member
his communication thing. also his butt plug in radio mode.
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