tfidownunder (Australia) feedback

[Kapryiath]

I've yet to have a negative experience with TFI , all it requires is a little patience it's a one man operation after all

[AJ_Prime]

I received a response from TFI downunder today after following up last night on the last email I got from him on 12/07/2015 saying it would be posted (and wasn't).

He was very apologetic and promptly rectified the mistake by posting the item immediately, updating my account status and sending tracking details and postage confirmation. In addition to this, for the trouble and delay he offered $5 store credit and posted a free accessory for the figure I ordered.

I'm hoping that these mistakes/oversights will become less and less as he gets more experienced running the business. We all make mistakes and it was big of him to take ownership and steps to building the relationship.

[spiderken17]

I have had the same experience. No excuses, just an apology, express mailed the item and gave a discount voucher. I was impressed and happy to order more from them.

[Deano85]

Any news on Cupola pre-orders?

[SuspectimusPrime]

Any news on Cupola pre-orders?

I emailed two Fridays ago and got a response from Evan saying that it will be in this week. I'll post again if/when the the tracking info comes through.

[Deano85]

I emailed two Fridays ago and got a response from Evan saying that it will be in this week. I'll post again if/when the the tracking info comes through.

Awesome! Good to know it will arrive soon.

[Trent]

Any news on Cupola pre-orders?

He put up a Facebook post today saying they are in stock.

[spiderken17]

I read something about TFi points on the website but cannot find any info (maybe I am blind). Any help?

[MayzaPrime]

Made my first order with TFI... Fans Toys Sever

Hopefully, it will be a smooth transaction

[Mr_K]

I read something about TFi points on the website but cannot find any info (maybe I am blind). Any help?

$1 spent = 1 point
100 points = $1 off